Error code 80244019 on Checking For Windows Update

T

TheDivergent

New member
Joined
Jul 29, 2015
Posts
4
Location
London, UK
Firstly:

Basic Computer Specs:

Windows 8.1 Update 3
Intel Core i7 3770
16 GB of Ram
Nvidia Geforce 660 GPU

Antivirus Software:

Malwarebytes Anti Malware
Avast

I have tried many windows provided methods to fix this error, they have all failed.
SFC Fix gave me the error 0x800f0906 and reported that the source files could not be downloaded.

Dism Log: https://drive.google.com/file/d/0B3EVo3UeE8FNaXNKNXFTaVlGdTg/view?usp=sharing
CBS Log: https://drive.google.com/file/d/0B3EVo3UeE8FNN0l4R0N5YkpQaEU/view?usp=sharing

Could someone please tell me what I need to do to fix windows update?

SFCFix.txt:

SFCFix version 2.4.5.0 by niemiro.
Start time: 2015-07-29 22:55:38.076
Microsoft Windows 8.1 Update 3 - amd64
Not using a script file.




AutoAnalysis::
CORRUPT: C:\WINDOWS\winsxs\amd64_microsoft-windows-u..ed-telemetry-client_31bf3856ad364e35_6.3.9600.17747_none_90df8130dac08ee0\utc.app.json
CORRUPT: C:\WINDOWS\winsxs\amd64_microsoft-windows-u..ed-telemetry-client_31bf3856ad364e35_6.3.9600.17747_none_90df8130dac08ee0\telemetry.ASM-WindowsDefault.json


SUMMARY: Some corruptions could not be fixed automatically. Seek advice from helper or sysnative.com.
CBS & SFC total detected corruption count: 2
CBS & SFC total unimportant corruption count: 0
CBS & SFC total fixed corruption count: 0
SURT total detected corruption count: 0
SURT total unimportant corruption count: 0
SURT total fixed corruption count: 0
AutoAnalysis:: directive completed successfully.


Successfully processed all directives.
SFCFix version 2.4.5.0 by niemiro has completed.
Currently storing 0 datablocks.
Finish time: 2015-07-29 23:23:10.714
----------------------EOF-----------------------
 
These two files are false positives and can be ignored, they shouldn't cause any trouble.

I do see an unusual message in the log. Are you experiencing any problems with Windows Updates?

If so, please run the Fix-It here: https://support.microsoft.com/en-us/kb/971058

After the fix-it completes, reboot then run Windows Update and click Check for Updates.
 
zcomputerwiz said:
These two files are false positives and can be ignored, they shouldn't cause any trouble.

I do see an unusual message in the log. Are you experiencing any problems with Windows Updates?

If so, please run the Fix-It here: https://support.microsoft.com/en-us/kb/971058

After the fix-it completes, reboot then run Windows Update and click Check for Updates.
Click to expand...

Tried running the fix it programme and still getting the error on checking for updates
 
Event Log Collection

  1. Download and run EVTXport (by tom982) here: EVTXport.exe
  2. Check the boxes titled Application and System under Select log to query.
  3. Check the box titled Error under Select type to list.
  4. Click Run.
  5. You will get a notification "Successfully exported ... " Click OK, if you get anything else other than Successful post back with the message.
  6. A file EVTXport.zip will be created on your Desktop, attach this file with your reply.
 
zcomputerwiz said:
Event Log Collection

  1. Download and run EVTXport (by tom982) here: EVTXport.exe
  2. Check the boxes titled Application and System under Select log to query.
  3. Check the box titled Error under Select type to list.
  4. Click Run.
  5. You will get a notification "Successfully exported ... " Click OK, if you get anything else other than Successful post back with the message.
  6. A file EVTXport.zip will be created on your Desktop, attach this file with your reply.
Click to expand...

The Download you provided is not valid. I get error 404 on the dropbox link.
 
zcomputerwiz said:
Sorry about that.

Please download MiniToobox here:MiniToolBox Download

Check the box for Last 10 events and click GO then copy and paste the result with your reply.
Click to expand...

MiniToolBox by Farbar Version: 25-07-2015 01
Ran by Louis (administrator) on 01-08-2015 at 16:13:24
Running from "D:\Downloads"
Microsoft Windows 8.1 (X64)
Model: XPS 8500 Manufacturer: Dell Inc.
Boot Mode: Normal

Error: (08/01/2015 04:04:20 PM) (Source: Schannel) (User: NT AUTHORITY)
Description: A fatal alert was generated and sent to the remote endpoint. This may result in termination of the connection. The TLS protocol defined fatal error code is 10. The Windows SChannel error state is 10.


Error: (08/01/2015 04:04:20 PM) (Source: Schannel) (User: NT AUTHORITY)
Description: A fatal alert was generated and sent to the remote endpoint. This may result in termination of the connection. The TLS protocol defined fatal error code is 10. The Windows SChannel error state is 10.


Error: (08/01/2015 01:43:55 PM) (Source: Microsoft-Windows-WindowsUpdateClient) (User: NT AUTHORITY)
Description: Installation Failure: Windows failed to install the following update with error 0x80070057: Microsoft.Reader.


Error: (08/01/2015 01:43:41 PM) (Source: Microsoft-Windows-WindowsUpdateClient) (User: NT AUTHORITY)
Description: Installation Failure: Windows failed to install the following update with error 0x80070057: Microsoft.BingTranslator.


Error: (08/01/2015 11:37:51 AM) (Source: Microsoft-Windows-WindowsUpdateClient) (User: NT AUTHORITY)
Description: Installation Failure: Windows failed to install the following update with error 0x80070057: Microsoft.Reader.


Error: (08/01/2015 11:37:46 AM) (Source: Microsoft-Windows-WindowsUpdateClient) (User: NT AUTHORITY)
Description: Installation Failure: Windows failed to install the following update with error 0x80070057: Microsoft.BingTranslator.


Error: (07/31/2015 10:12:17 PM) (Source: Microsoft-Windows-WindowsUpdateClient) (User: NT AUTHORITY)
Description: Installation Failure: Windows failed to install the following update with error 0x80070057: Microsoft.Reader.


Error: (07/31/2015 08:47:26 PM) (Source: Schannel) (User: NT AUTHORITY)
Description: A fatal alert was generated and sent to the remote endpoint. This may result in termination of the connection. The TLS protocol defined fatal error code is 10. The Windows SChannel error state is 10.


Error: (07/31/2015 08:47:25 PM) (Source: Schannel) (User: NT AUTHORITY)
Description: A fatal alert was generated and sent to the remote endpoint. This may result in termination of the connection. The TLS protocol defined fatal error code is 10. The Windows SChannel error state is 10.


Error: (07/31/2015 08:31:59 PM) (Source: Schannel) (User: NT AUTHORITY)
Description: A fatal alert was generated and sent to the remote endpoint. This may result in termination of the connection. The TLS protocol defined fatal error code is 10. The Windows SChannel error state is 10.
 
Run Windows Repairs
 1. Download Windows Repair (All-in-One) Portable to your desktop.
2. Once the file is downloaded, right-click on the file on your desktop and choose Extract All...
Extract.JPG

3. Keep the defaults and click the Extract button.
4. A folder named tweaking.com_windows_repair_aio will be extracted to the desktop. Once the extraction is complete the folder will open.
5. Inside this folder, there is a folder named Tweaking.com - Windows Repair. Open this folder as well.
Capture.JPG


6. Double-click on Repair_Windows.exe to open. Note: Please make sure all of your programs are closed and anything you were working on is saved as we will be rebooting.
7. When the program opens, click the Reboot to Safe Mode button at the bottom of the screen. Answer Yes to allow.
8. Once rebooted into Safe Mode, open the program again. When the program opens, click the Repairs tab and click the Open Repairs button.
9. A backup of your registry will be made. After a few moments you will have many options from which you can choose.
10. Please click the Unselect All button and then click to enable only the following ones:

03 - Reset Service Permissions
04 - Register System Files
10 - Remove Policies Set By Infection
14 - Remove Temp Files
17 - Repair Windows Updates
21 - Repair MSI (Windows Installer)
26 - Restore Important Windows Services
27 - Set Windows Services to Default Startup

11. Ensure the Restart check box is selected and click the Start Repairs button in the lower right of the screen. This may take some time to run so be patient.
StartRepairsWithReboot.JPG

12. Once the fixes are complete you will be prompted to restart your machine. Answer Yes.
 
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