Please unplug any USB devices and disconnect the network.
Run this fix.
After the reboot, retry the upgrade again.
Step#1 - FRST Fix
NOTICE: This script was written specifically for this user, for use on that particular machine. Running this on another machine may cause damage to your operating system
1. Please download
Farbar Recovery Scan Tool and save it to your Desktop.
Note: You need to run the 64-bit Version so please ensure you download that one.
2. Download the attached
fixlist.txt and save it to the
Desktop.
Note. It's important that both files,
FRST64 and
fixlist.txt are in the same location or the fix will not work (in this case...the desktop).
3. Run
FRST64 by
Right-Clicking on the file and choosing
Run as administrator.
4. Press the
Fix button just once and wait. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
5. When finished FRST64 will generate a log on the Desktop (
Fixlog.txt). Please post the contents of it in your reply.
