softwaremaniac Moderator, Windows Update Instructor, BSOD Academy Instructor Staff member Joined Oct 9, 2014 Posts 20,760 Location Croatia Oct 24, 2018 #381 Install Update with DISM Download this update and save to your desktop. The file name will be Windows8.1-KB3177108-x64.cab.zip. Right-click on this file and select Extract All... Click the Extract button. You can close the folder window that opens Click on the Start button and in the search box, type Command Prompt When you see Command Prompt on the list, right-click on it and select Run as administrator. Go ahead and allow if you receive the UAC prompt. Copy and paste the following command into the command prompt window and press enter. dism /online /add-package /packagepath:%userprofile%\desktop\Windows8.1-KB3177108-x64.cab You should receive the message: The operation completed successfully. Restart Windows to complete this operation. <---You may not get this line. Do you want to restart the computer now (Y/N)? <---You may not get this line. Go ahead and do so if prompted. Let me know what errors if any come up. If you do get errors, please zip/attach your CBS.log If it succeeds, please check for updates again and try installing KB3172614.