A abib New member Joined Feb 1, 2015 Posts 1 Feb 1, 2015 #1 hi I am having the same issue of not able to install updates and upgrade to windows 8.1. Attached the Log file. Thankyou for assistance... Abi Attachments ListChkdskResult.txt 43.1 KB · Views: 1
hi I am having the same issue of not able to install updates and upgrade to windows 8.1. Attached the Log file. Thankyou for assistance... Abi
Go The Power Senior Administrator, Windows Update Expert, Contributor Staff member Joined Mar 5, 2012 Posts 6,292 Location Adelaide, South Australia Feb 2, 2015 #2 Hello Abi and welcome to the forum. I have moved your post to a new thread. What error message are you getting? SFC /SCANNOW Right click on the button Click on Command prompt (Admin) => Press Yes on the prompt Inside the Command Prompt windows copy and paste the following command SFC /SCANNOW Please wait for this to Finish before continuing with rest of the steps. Convert CBS.log to CBS.txt Right click on the button Click on Run => Inside the run box copy and paste the following command: Code: cmd /c copy %windir%\logs\cbs\cbs.log "%userprofile%\Desktop\cbs.txt" Press Enter Once this has completed please go to your Desktop and you will find CBS.txt => Please upload CBS.txt to this thread Please Note:: if the file is too big to upload to you next post please upload via Dropbox or One Drive Download and Run SFCFix Please download and run SFCFix from >Here< It will take about 15 minutes to process. Once the scan has completed a notepad file will launch with the results. Please copy and paste the entire contents of the results and post them back into this thread. Please put [CODE][/CODE] tags around the log to break up the text.
Hello Abi and welcome to the forum. I have moved your post to a new thread. What error message are you getting? SFC /SCANNOW Right click on the button Click on Command prompt (Admin) => Press Yes on the prompt Inside the Command Prompt windows copy and paste the following command SFC /SCANNOW Please wait for this to Finish before continuing with rest of the steps. Convert CBS.log to CBS.txt Right click on the button Click on Run => Inside the run box copy and paste the following command: Code: cmd /c copy %windir%\logs\cbs\cbs.log "%userprofile%\Desktop\cbs.txt" Press Enter Once this has completed please go to your Desktop and you will find CBS.txt => Please upload CBS.txt to this thread Please Note:: if the file is too big to upload to you next post please upload via Dropbox or One Drive Download and Run SFCFix Please download and run SFCFix from >Here< It will take about 15 minutes to process. Once the scan has completed a notepad file will launch with the results. Please copy and paste the entire contents of the results and post them back into this thread. Please put [CODE][/CODE] tags around the log to break up the text.