The Sysnative log collector files displayed:
OS Name: Microsoft Windows 10 Home
OS Version: 10.0.19042 N/A Build 19042
BIOS Version/Date American Megatrends Inc. 1820, 9/12/2019
a) approximately 11 unexpected Windows crashes in the past 30 days
b) a BSOD from 5 days ago with bugcheck A
c) multiple Windows update failures
d) failure to update netframework
e) failure of Windows fast startup
f) failure of Windows reset
g) an old BIOS (missed approximately 11 updates)
These were some of the failures noted:
Code:
Feature update to Windows 10, version 21H2
Cumulative Update for Windows 10 Version 20H2 for x64-based Systems (KB5007186)
Cumulative Update for .NET Framework 3.5 and 4.8 for Windows 10 Version 20H2 for x64 (KB5005539)
Cumulative Update for .NET Framework 3.5 and 4.8 for Windows 10 Version 20H2 for x64 (KB5006365)
Cumulative Update Preview for .NET Framework 3.5 and 4.8 for Windows 10 Version 20H2 for x64 (KB5007289)
Attempt to reset the system has failed. Changes to the system have been undone
Windows failed fast startup with error status 0xC00000D4
The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.
The previous system shutdown at ...... was unexpected.
The default transaction resource manager on volume C: encountered an error while starting and its metadata was reset. The data contains the error code.
The transaction resource manager on volume Windows encountered an error during recovery. The resource manager will continue recovery.
Please perform the following steps:
1) Run the Microsoft Windows 11 compatibility tester: (bottom of this link)
Upgrade to the New Windows 11 OS | Microsoft
Post images or share links into this thread.
2) If everything displays compatible then you can install either operating system with full Microsoft support
If anything is incompatible you can still clean install Windows 11 or you can clean install Windows 10 and later modify the registry and files.
These next steps are for Windows 10.
If you want Windows 11 then this is the applicable Windows 11 iso:
Download Windows 11
3) Find a flash drive that you can format (> or = 8 GB)
4) Create a bootable Windows 10 iso 21H2
Download Windows 10
5) Plan to clean install Windows 10 21H2 using the iso
6) Upgrade the BIOS: 1820 > 3211
PRIME B450M-A - Support
7) Open administrative command prompt and type or copy and paste:
fsutil resource setautoreset true C:\
shutdown /r
8) Attempt to install C++ 2005 (this is for academic purposes)
9) Backup any important files
10) Backup any important bookmarks
11) For the clean install make sure
a) that only one disk drive is attached during the clean install (can detach cables)
b) that all partitions are deleted and that the drive is unallocated before installing Windows
12) Install drivers displayed on the ASUS website
13) Install applications
14) Perform Windows updates
15) Make free backup images: (save to another disk drive or the cloud or both)
Acronis, Aoemi, EaseUS, Macrium, Paragon, etc.
If you prefer pay backup images (more features) then many have reduced costs this week starting with cyber monday.
Many members prefer Macrium.
16) After the clean install monitor the computer for unexpected shutdowns and restarts:
Reliability Monitor is the Best Windows Troubleshooting Tool You Aren’t Using.