error code (0x80073712)

[chururu]

I'm new here and I read some steps to do so but cant get through because I don't know if it is the same error that I've read here Please help me
I uploaded my CBS file here please reply asap

 

[chururu]

up I need an answer please

 

[chururu]

I'm new here and I read some steps to do so but cant get through because I don't know if it is the same error that I've read here Please help me
I uploaded my CBS file here please reply asap

by the way my OS is windows 10

 

[Sysnative Windows Update]

Hello and welcome! Attempt updates again and attach CBS.log after they fail.

 

[chururu]

okay sir let me try to update I'll inform you if fail

Hello and welcome! Attempt updates again and attach CBS.log after they fail.

 

[chururu]

I retry to update my OS again but it failed can't run either DISM nor SFCscan

Hello and welcome! Attempt updates again and attach CBS.log after they fail.

 

[Sysnative Windows Update]

Please attach CBS.log.

 

[chururu]

I forgot what I did to get the CBS log after sfc scan, what should I copy and paste on CMD?

Please attach CBS.log.

 

[Sysnative Windows Update]

Please navigate to C:\Windows\Logs\CBS, find the CBS.log and copy it to your Desktop.

Afterwards, zip it up and attach it.

 

[chururu]

here it is sir

Please navigate to C:\Windows\Logs\CBS, find the CBS.log and copy it to your Desktop.

Afterwards, zip it up and attach it.

View attachment CBS.zip

 

[Sysnative Windows Update]

SFCFix Script

Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.

1. Download SFCFix.exe (by niemiro) and save this to your Desktop.
2. Download the file below, SFCFix.zip, and save this to your Desktop. Ensure that this file is named SFCFix.zip - do not rename it.
3. Save any open documents and close all open windows.
4. On your Desktop, you should see two files: SFCFix.exe and SFCFix.zip.
5. Drag the file SFCFix.zip onto the file SFCFix.exe and release it.
6. SFCFix will now process the script.
7. Upon completion, a file should be created on your Desktop: SFCFix.txt.
8. Copy (Ctrl+C) and Paste (Ctrl+V) the contents of this file into your next post for me to analyse please - put
   tags around the log to break up the text.

SFC Scan

1. Click on the Start button and in the search box, type Command Prompt
2. When you see Command Prompt on the list, right-click on it and select Run as administrator
3. When command prompt opens, copy and paste the following commands into it, press enter after each
   
   sfc /scannow
   
   Wait for this to finish before you continue
   
   copy %windir%\logs\cbs\cbs.log %userprofile%\Desktop\cbs.txt
4. This will create a file, cbs.txt on your Desktop. Please attach this to your next post.

 

[chururu]

SFCFix Script

Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.

1. Download SFCFix.exe (by niemiro) and save this to your Desktop.
2. Download the file below, SFCFix.zip, and save this to your Desktop. Ensure that this file is named SFCFix.zip - do not rename it.
3. Save any open documents and close all open windows.
4. On your Desktop, you should see two files: SFCFix.exe and SFCFix.zip.
5. Drag the file SFCFix.zip onto the file SFCFix.exe and release it.
6. SFCFix will now process the script.
7. Upon completion, a file should be created on your Desktop: SFCFix.txt.
8. Copy (Ctrl+C) and Paste (Ctrl+V) the contents of this file into your next post for me to analyse please - put tags around the log to break up the text.

SFC Scan

1. Click on the Start button and in the search box, type Command Prompt
2. When you see Command Prompt on the list, right-click on it and select Run as administrator
3. When command prompt opens, copy and paste the following commands into it, press enter after each
   
   sfc /scannow
   
   Wait for this to finish before you continue
   
   copy %windir%\logs\cbs\cbs.log %userprofile%\Desktop\cbs.txt
4. This will create a file, cbs.txt on your Desktop. Please attach this to your next post.

View attachment CBS 1.zip

 

[Sysnative Windows Update]

It appears you have not run the fix correctly, can you retry?

 

[chururu]

Its just the same I run the fix again

 

[Sysnative Windows Update]

No, still incorrect.

1. Download the attached SFCFix.zip to your Desktop.
2. Ensure that both SFCFix.zip and SFCFix.exe are on the Desktop.
3. Drag SFCFix.zip onto SFCFix.exe and release.
4. SFCFix.txt will be created on your Desktop. Please attach it to your reply.

What you were doing is running just the utility without the fix.

Not using a script file.

 

[chururu]

sorry here it is

No, still incorrect.

1. Download the attached SFCFix.zip to your Desktop.
2. Ensure that both SFCFix.zip and SFCFix.exe are on the Desktop.
3. Drag SFCFix.zip onto SFCFix.exe and release.
4. SFCFix.txt will be created on your Desktop. Please attach it to your reply.

What you were doing is running just the utility without the fix.

Not using a script file.

View attachment SFCFix.txt

 

[Sysnative Windows Update]

Good, now run SFC Scan and attach CBS.log.

 

[chururu]

Good, now run SFC Scan and attach CBS.log.

 

[Sysnative Windows Update]

You have provided a shortcut instead of the actual file.

 

[chururu]

sorry sorry I repeated everything here it is sir

You have provided a shortcut instead of the actual file.