[SOLVED] Error 800F0831 when installing KB4512488 - Server 2012 R2

[KSimon]

Server was built a month and a half ago as a redundant file server.
Server 2012 R2 Hyper-V virtual machine running on a Server 2012 R2 device.

Ran multiple updates successfully.

KB4512488 (2019-08 Security Monthly Quality Rollup for Windows Server 2012 R2 for x64-based Systems) would not install.

After checking multiple locations, I reset the WU components and rebooted.
Still would not update.

I hid KB4512488 and searched for and found KB4507448, which is the 2019-07 Security update. It would not install, so I hid it and found the 2019-06 version.
Same story.

I hid that one and searched again. No updates were found.

I noticed in the CBS log that it was looking for KB4499151, which is the May security update.
That would not install, either. "That update is already installed on computer."

I have tried all these updates multiple times with the same error.



Ran sfc /scannow:

C:\Windows\system32>sfc /scannow

Beginning system scan. This process will take some time.

Beginning verification phase of system scan.
Verification 100% complete.

Windows Resource Protection did not find any integrity violations.

Ran dism /online /cleanup-image /restorehealth

C:\Windows\system32>dism /online /cleanup-image /restorehealth

Deployment Image Servicing and Management tool
Version: 6.3.9600.17031

Image Version: 6.3.9600.17031

[==========================100.0%==========================]
The restore operation completed successfully. The component store corruption was
repaired.
The operation completed successfully.

Downloaded and ran SFCFix.exe

Welcome to SFCFix by niemiro and sysnative.com.

Checking for updates . . .
No new update is available at this time.

Processing directive 1 of 1 (AutoAnalysis::)
Checking store directories . . .
Checking CBS.log . . .
Checking CBS.persist.log . . .
Checking CheckSUR.log . . .
Checking CheckSUR.persist.log . . .

SUMMARY:
CBS & SFC total detected corruption count: 0
CBS & SFC total unimportant corruption count: 0
CBS & SFC total fixed corruption count: 0
SURT total detected corruption count: 0
SURT total unimportant corruption count: 0
SURT total fixed corruption count: 0

Press any key to continue to explanation of summary . . .

--- Displaying Message 1 of 1 ---

No corruptions have been detected on this computer. Whilst this is a good thing,
be aware that not all types of corruption can be detected by this tool.
Therefore, if you are currently experiencing continued problems with your
computer it is likely that you are going to need the assistance of a human
analyst in order to find and fix them.

If your problems persist, and you are currently being instructed by a helper,
you should let them know about this development by sending them the logfile
which will soon be generated and opened so that they can perform a manual fix.

If you are not currently being instructed by a helper but still need assistance,
you should seek free advice from your favourite forum or sysnative.com. Create a
new thread and provide this logfile in the first post of that thread along with
a complete description of the problems you were experiencing which led you to
run this tool.

And SFXFix.txt:

SFCFix version 3.0.2.1 by niemiro.
Start time: 2019-08-21 16:28:03.503
Microsoft Windows Server 2012 R2 Update 3 - amd64
Not using a script file.




AutoAnalysis::
SUMMARY: No corruptions were detected.
AutoAnalysis:: directive completed successfully.




Successfully processed all directives.
SFCFix version 3.0.2.1 by niemiro has completed.
Currently storing 0 datablocks.
Finish time: 2019-08-21 16:34:18.367
----------------------EOF-----------------------

CBS logs are here.

Thank you in advance.

 

[Sysnative Windows Update]

Hi!

Please do the following:

Install Update with DISM

1. Download this update and save to your desktop. The file name will be Windows8.1-KB4499182-x64.cab.zip.
2. Right-click on this file and select Extract All... Click the Extract button. You can close the folder window that opens
3. Click on the Start button and in the search box, type Command Prompt
4. When you see Command Prompt on the list, right-click on it and select Run as administrator. Go ahead and allow if you receive the UAC prompt.
5. Copy and paste the following command into the command prompt window and press enter.
   
   dism /online /add-package /packagepath:%userprofile%\desktop\Windows8.1-KB4499182-x64.cab
6. You should receive the message:
   The operation completed successfully.
   Restart Windows to complete this operation. <---You may not get this line.
   Do you want to restart the computer now (Y/N)? <---You may not get this line.

Go ahead and do so if prompted. Let me know what errors if any come up. If you do get errors, please zip/attach your CBS.log

Note: If you get an error about there being no packages that require processing, use the following command instead:

dism /online /add-package /packagepath:%userprofile%\desktop\Windows8.1-KB4499182-x64.cab\Windows8.1-KB4499182-x64.cab

 

[KSimon]

That resolved it.
Thanks.

 

[Sysnative Windows Update]

Awesome!