M moleduck Member Joined Nov 29, 2015 Posts 11 Dec 1, 2015 #1 Hi. really need some help here. First time building my own computer my friends came over and helped me. had a lot of problems with blue screening and friend told me i needed to get a new windows. so i did and ive been trying for a couple weeks to get it to work, but theres always something wrong with it, really not sure what to do feels like ive tried everything. any help would be appreciated. thanks. SFCFix version 2.4.5.0 by niemiro. Start time: 2015-12-01 15:30:18.215 Microsoft Windows 7 Service Pack 1 - amd64 Not using a script file. AutoAnalysis:: SUMMARY: Some corruptions could not be fixed automatically. Seek advice from helper or sysnative.com. CBS & SFC total detected corruption count: 0 CBS & SFC total unimportant corruption count: 0 CBS & SFC total fixed corruption count: 0 SURT total detected corruption count: 96 SURT total unimportant corruption count: 0 SURT total fixed corruption count: 0 AutoAnalysis:: directive completed successfully. Successfully processed all directives. SFCFix version 2.4.5.0 by niemiro has completed. Currently storing 0 datablocks. Finish time: 2015-12-01 15:30:59.922 ----------------------EOF----------------------- Attachments CBS.zip 58.7 KB · Views: 3
Hi. really need some help here. First time building my own computer my friends came over and helped me. had a lot of problems with blue screening and friend told me i needed to get a new windows. so i did and ive been trying for a couple weeks to get it to work, but theres always something wrong with it, really not sure what to do feels like ive tried everything. any help would be appreciated. thanks. SFCFix version 2.4.5.0 by niemiro. Start time: 2015-12-01 15:30:18.215 Microsoft Windows 7 Service Pack 1 - amd64 Not using a script file. AutoAnalysis:: SUMMARY: Some corruptions could not be fixed automatically. Seek advice from helper or sysnative.com. CBS & SFC total detected corruption count: 0 CBS & SFC total unimportant corruption count: 0 CBS & SFC total fixed corruption count: 0 SURT total detected corruption count: 96 SURT total unimportant corruption count: 0 SURT total fixed corruption count: 0 AutoAnalysis:: directive completed successfully. Successfully processed all directives. SFCFix version 2.4.5.0 by niemiro has completed. Currently storing 0 datablocks. Finish time: 2015-12-01 15:30:59.922 ----------------------EOF-----------------------
Aura Sysnative Staff, Security Analyst Staff member Joined Mar 16, 2015 Posts 8,061 Dec 3, 2015 #2 Hi moleduck :) My name is Aura and I'll be assisting you with your issue. Follow the instructions below please. System Update Readiness Tool (SURT) - Scan Follow the instructions below to run a scan with the System Update Readiness Tool (SURT) and provide a log; Download the right version of SURT for your system; Your version of Windows is: Once downloaded, execute the installer, and go throught the installation (this process can take around 15-20 minutes); On completion, a log will be created in C:\Windows\Logs\CBS\CheckSUR.log; Attach this log in your next reply; Alternatively, if these instructions are unclear for you, you can follow the tutorial below. System Update Readiness Tool (SURT)
Hi moleduck :) My name is Aura and I'll be assisting you with your issue. Follow the instructions below please. System Update Readiness Tool (SURT) - Scan Follow the instructions below to run a scan with the System Update Readiness Tool (SURT) and provide a log; Download the right version of SURT for your system; Your version of Windows is: Once downloaded, execute the installer, and go throught the installation (this process can take around 15-20 minutes); On completion, a log will be created in C:\Windows\Logs\CBS\CheckSUR.log; Attach this log in your next reply; Alternatively, if these instructions are unclear for you, you can follow the tutorial below. System Update Readiness Tool (SURT)
M moleduck Member Joined Nov 29, 2015 Posts 11 Dec 3, 2015 #3 hi aura. thanks for trying to help me. i think this is what ur looking for? Attachments CheckSUR.persist.zip 12.8 KB · Views: 4
Aura Sysnative Staff, Security Analyst Staff member Joined Mar 16, 2015 Posts 8,061 Dec 3, 2015 #4 That's it, thank you :) Follow the instructions below please. System Update Readiness Tool (SURT) - Fix WARNING! The following fix is specific to the user's system in this thread. No one else should follow the instructions below to apply that fix, as it could damage your system. If you need assistance with an issue, please start a new thread and someone will assist you shortly. Follow the instructions below to fix the errors reported by the System Update Readiness Tool (SURT); Download the attached archive file, Packs.zip and save it on your Desktop; Once it's downloaded, right-click on it and select Extract All...; Check the Show extracted files when complete checkbox, and click on Extract; On completion, a folder will open with two folders inside it, Manifests and Packages; Copy and paste the files of the Manifests folder (if there are any) inside C:\Windows\Temp\CheckSur\winsxs\Manifests Copy and paste the files of the Packages folder (if there are any) inside C:\Windows\Temp\CheckSur\servicing\Packages Run the System Update Readiness Tool (SURT) again; On completion, attach the log located at C:\Windows\Logs\CBS\CheckSUR.log in your next reply; Packs.zip
That's it, thank you :) Follow the instructions below please. System Update Readiness Tool (SURT) - Fix WARNING! The following fix is specific to the user's system in this thread. No one else should follow the instructions below to apply that fix, as it could damage your system. If you need assistance with an issue, please start a new thread and someone will assist you shortly. Follow the instructions below to fix the errors reported by the System Update Readiness Tool (SURT); Download the attached archive file, Packs.zip and save it on your Desktop; Once it's downloaded, right-click on it and select Extract All...; Check the Show extracted files when complete checkbox, and click on Extract; On completion, a folder will open with two folders inside it, Manifests and Packages; Copy and paste the files of the Manifests folder (if there are any) inside C:\Windows\Temp\CheckSur\winsxs\Manifests Copy and paste the files of the Packages folder (if there are any) inside C:\Windows\Temp\CheckSur\servicing\Packages Run the System Update Readiness Tool (SURT) again; On completion, attach the log located at C:\Windows\Logs\CBS\CheckSUR.log in your next reply; Packs.zip
M moleduck Member Joined Nov 29, 2015 Posts 11 Dec 3, 2015 #5 there was a lot of files. i copied and pasted all of them like you said. Attachments CheckSUR.persist.zip 15.2 KB · Views: 2
Aura Sysnative Staff, Security Analyst Staff member Joined Mar 16, 2015 Posts 8,061 Dec 3, 2015 #6 Awesome :) Now follow the instructions below please. System File Checker (SFC) Follow the instructions below to run a SFC scan on your system and to provide the CBS log in your next reply; On Windows Vista & 7, click on the Windows Start Menu, then enter cmd in the search box, right-click on the cmd icon and select Run as Administrator On Windows 8, drag your cursor in the bottom-left corner, and right-click on the metro menu preview, then select Command Prompt (Admin); On Windows 8.1, right click on the Windows logo in the bottom-left corner and select Command Prompt (Admin); Enter the command below and press on Enter; Code: sfc /scannow Note: There's a space between "sfc" and "/scannow"; Once the scan is complete, enter the command below and press on Enter Code: copy %windir%\logs\cbs\cbs.log "%userprofile%\Desktop\cbs.txt" A file called cbs.txt will have appeared on your Desktop. Upload the file on Dropbox, Google Drive or OneDrive and post the download URL for it here; Note: Please note that the CBS.log is volatile, which means that if you don't upload it after the SFC scan is completed, it won't have the information from the scan anymore. So archive it and upload it as soon as you can.
Awesome :) Now follow the instructions below please. System File Checker (SFC) Follow the instructions below to run a SFC scan on your system and to provide the CBS log in your next reply; On Windows Vista & 7, click on the Windows Start Menu, then enter cmd in the search box, right-click on the cmd icon and select Run as Administrator On Windows 8, drag your cursor in the bottom-left corner, and right-click on the metro menu preview, then select Command Prompt (Admin); On Windows 8.1, right click on the Windows logo in the bottom-left corner and select Command Prompt (Admin); Enter the command below and press on Enter; Code: sfc /scannow Note: There's a space between "sfc" and "/scannow"; Once the scan is complete, enter the command below and press on Enter Code: copy %windir%\logs\cbs\cbs.log "%userprofile%\Desktop\cbs.txt" A file called cbs.txt will have appeared on your Desktop. Upload the file on Dropbox, Google Drive or OneDrive and post the download URL for it here; Note: Please note that the CBS.log is volatile, which means that if you don't upload it after the SFC scan is completed, it won't have the information from the scan anymore. So archive it and upload it as soon as you can.
M moleduck Member Joined Nov 29, 2015 Posts 11 Dec 3, 2015 #7 heres the link to cbs.txt https://www.dropbox.com/s/5m6gp23n942lfto/cbs.txt?dl=0
Aura Sysnative Staff, Security Analyst Staff member Joined Mar 16, 2015 Posts 8,061 Dec 4, 2015 #8 Alright, follow the instructions below please. SFCFix - Fix Time WARNING! The following fix is specific to the user's system in this thread. No one else should follow the instructions below to apply that fix, as it could damage your system. If you need assistance with an issue, please start a new thread and someone will assist you shortly. Follow the instructions below to download and execute a SFCFix fix, and provide the log. Download SFCFix and move the executable on your Desktop; Download the attached SFCFix.zip and move the archive to your Desktop; Note: Make sure that the file is named SFCFix.zip, do not rename it. Save any work you have open, and close every programs; Drag the SFCFix.zip archive file over the SFCFix.exe executable and release it; SFCFix will launch, let it complete; Once done, a file will appear on your Desktop, called SFCFix.txt; Open the file, then copy and paste its content in your next reply; SFCFix.zip
Alright, follow the instructions below please. SFCFix - Fix Time WARNING! The following fix is specific to the user's system in this thread. No one else should follow the instructions below to apply that fix, as it could damage your system. If you need assistance with an issue, please start a new thread and someone will assist you shortly. Follow the instructions below to download and execute a SFCFix fix, and provide the log. Download SFCFix and move the executable on your Desktop; Download the attached SFCFix.zip and move the archive to your Desktop; Note: Make sure that the file is named SFCFix.zip, do not rename it. Save any work you have open, and close every programs; Drag the SFCFix.zip archive file over the SFCFix.exe executable and release it; SFCFix will launch, let it complete; Once done, a file will appear on your Desktop, called SFCFix.txt; Open the file, then copy and paste its content in your next reply; SFCFix.zip
M moleduck Member Joined Nov 29, 2015 Posts 11 Dec 4, 2015 #9 SFCFix version 2.4.5.0 by niemiro. Start time: 2015-12-04 07:52:16.849 Microsoft Windows 7 Service Pack 1 - amd64 Using .zip script file at C:\Users\Jon\Desktop\SFCFix.zip [0] PowerCopy:: Successfully took permissions for file or folder C:\Windows\winsxs\amd64_ntprint.inf_31bf3856ad364e35_6.1.7601.17514_none_9926a270d1526b79\amd64\mxdwdrv.dll Successfully took permissions for file or folder C:\Windows\winsxs\amd64_netw5v64.inf_31bf3856ad364e35_6.1.7600.16385_none_4c931a8573840e89\netw5v64.sys Successfully took permissions for file or folder C:\Windows\winsxs\amd64_netr28ux.inf_31bf3856ad364e35_6.1.7600.16385_none_9e04f5ea3d7bf9e0\netr28ux.sys Successfully took permissions for file or folder C:\Windows\winsxs\amd64_netathrx.inf_31bf3856ad364e35_6.1.7600.16385_none_cf0144fd71b44a1a\athrx.sys Successfully took permissions for file or folder C:\Windows\winsxs\amd64_net1kx64.inf_31bf3856ad364e35_6.1.7600.16385_none_088b3679a19625fb\e1k60x64.sys Successfully took permissions for file or folder C:\Windows\winsxs\amd64_igdlh.inf_31bf3856ad364e35_6.1.7600.16385_none_f3e7064ea3c09a9a\igd10umd32.dll Successfully took permissions for file or folder C:\Windows\winsxs\amd64_igdlh.inf_31bf3856ad364e35_6.1.7600.16385_none_f3e7064ea3c09a9a\igdkmd64.sys Successfully took permissions for file or folder C:\Windows\winsxs\amd64_igdlh.inf_31bf3856ad364e35_6.1.7600.16385_none_f3e7064ea3c09a9a\igdumd32.dll Successfully took permissions for file or folder C:\Windows\winsxs\amd64_igdlh.inf_31bf3856ad364e35_6.1.7600.16385_none_f3e7064ea3c09a9a\igdumd64.dll Successfully took permissions for file or folder C:\Windows\winsxs\amd64_igdlh.inf_31bf3856ad364e35_6.1.7600.16385_none_f3e7064ea3c09a9a\iglhxa64.cpa Successfully took permissions for file or folder C:\Windows\winsxs\amd64_hpoa1ss.inf_31bf3856ad364e35_6.1.7600.16385_none_551deeb482597ed9\hpowiav1.dll Successfully copied file C:\Users\Jon\AppData\Local\niemiro\Archive\winsxs\amd64_ntprint.inf_31bf3856ad364e35_6.1.7601.17514_none_9926a270d1526b79\amd64\mxdwdrv.dll to C:\Windows\winsxs\amd64_ntprint.inf_31bf3856ad364e35_6.1.7601.17514_none_9926a270d1526b79\amd64\mxdwdrv.dll. Successfully copied file C:\Users\Jon\AppData\Local\niemiro\Archive\winsxs\amd64_netw5v64.inf_31bf3856ad364e35_6.1.7600.16385_none_4c931a8573840e89\netw5v64.sys to C:\Windows\winsxs\amd64_netw5v64.inf_31bf3856ad364e35_6.1.7600.16385_none_4c931a8573840e89\netw5v64.sys. Successfully copied file C:\Users\Jon\AppData\Local\niemiro\Archive\winsxs\amd64_netr28ux.inf_31bf3856ad364e35_6.1.7600.16385_none_9e04f5ea3d7bf9e0\netr28ux.sys to C:\Windows\winsxs\amd64_netr28ux.inf_31bf3856ad364e35_6.1.7600.16385_none_9e04f5ea3d7bf9e0\netr28ux.sys. Successfully copied file C:\Users\Jon\AppData\Local\niemiro\Archive\winsxs\amd64_netathrx.inf_31bf3856ad364e35_6.1.7600.16385_none_cf0144fd71b44a1a\athrx.sys to C:\Windows\winsxs\amd64_netathrx.inf_31bf3856ad364e35_6.1.7600.16385_none_cf0144fd71b44a1a\athrx.sys. Successfully copied file C:\Users\Jon\AppData\Local\niemiro\Archive\winsxs\amd64_net1kx64.inf_31bf3856ad364e35_6.1.7600.16385_none_088b3679a19625fb\e1k60x64.sys to C:\Windows\winsxs\amd64_net1kx64.inf_31bf3856ad364e35_6.1.7600.16385_none_088b3679a19625fb\e1k60x64.sys. Successfully copied file C:\Users\Jon\AppData\Local\niemiro\Archive\winsxs\amd64_igdlh.inf_31bf3856ad364e35_6.1.7600.16385_none_f3e7064ea3c09a9a\igd10umd32.dll to C:\Windows\winsxs\amd64_igdlh.inf_31bf3856ad364e35_6.1.7600.16385_none_f3e7064ea3c09a9a\igd10umd32.dll. Successfully copied file C:\Users\Jon\AppData\Local\niemiro\Archive\winsxs\amd64_igdlh.inf_31bf3856ad364e35_6.1.7600.16385_none_f3e7064ea3c09a9a\igdkmd64.sys to C:\Windows\winsxs\amd64_igdlh.inf_31bf3856ad364e35_6.1.7600.16385_none_f3e7064ea3c09a9a\igdkmd64.sys. Successfully copied file C:\Users\Jon\AppData\Local\niemiro\Archive\winsxs\amd64_igdlh.inf_31bf3856ad364e35_6.1.7600.16385_none_f3e7064ea3c09a9a\igdumd32.dll to C:\Windows\winsxs\amd64_igdlh.inf_31bf3856ad364e35_6.1.7600.16385_none_f3e7064ea3c09a9a\igdumd32.dll. Successfully copied file C:\Users\Jon\AppData\Local\niemiro\Archive\winsxs\amd64_igdlh.inf_31bf3856ad364e35_6.1.7600.16385_none_f3e7064ea3c09a9a\igdumd64.dll to C:\Windows\winsxs\amd64_igdlh.inf_31bf3856ad364e35_6.1.7600.16385_none_f3e7064ea3c09a9a\igdumd64.dll. Successfully copied file C:\Users\Jon\AppData\Local\niemiro\Archive\winsxs\amd64_igdlh.inf_31bf3856ad364e35_6.1.7600.16385_none_f3e7064ea3c09a9a\iglhxa64.cpa to C:\Windows\winsxs\amd64_igdlh.inf_31bf3856ad364e35_6.1.7600.16385_none_f3e7064ea3c09a9a\iglhxa64.cpa. Successfully copied file C:\Users\Jon\AppData\Local\niemiro\Archive\winsxs\amd64_hpoa1ss.inf_31bf3856ad364e35_6.1.7600.16385_none_551deeb482597ed9\hpowiav1.dll to C:\Windows\winsxs\amd64_hpoa1ss.inf_31bf3856ad364e35_6.1.7600.16385_none_551deeb482597ed9\hpowiav1.dll. Successfully copied file C:\Users\Jon\AppData\Local\niemiro\Archive\winsxs\amd64_hpoa1so.inf_31bf3856ad364e35_6.1.7600.16385_none_9f729ae40a99fd9d\hpowiav1.dll to C:\Windows\winsxs\amd64_hpoa1so.inf_31bf3856ad364e35_6.1.7600.16385_none_9f729ae40a99fd9d\hpowiav1.dll. Successfully restored ownership for C:\Windows\winsxs\amd64_ntprint.inf_31bf3856ad364e35_6.1.7601.17514_none_9926a270d1526b79\amd64\mxdwdrv.dll Successfully restored permissions on C:\Windows\winsxs\amd64_ntprint.inf_31bf3856ad364e35_6.1.7601.17514_none_9926a270d1526b79\amd64\mxdwdrv.dll Successfully restored ownership for C:\Windows\winsxs\amd64_netw5v64.inf_31bf3856ad364e35_6.1.7600.16385_none_4c931a8573840e89\netw5v64.sys Successfully restored permissions on C:\Windows\winsxs\amd64_netw5v64.inf_31bf3856ad364e35_6.1.7600.16385_none_4c931a8573840e89\netw5v64.sys Successfully restored ownership for C:\Windows\winsxs\amd64_netr28ux.inf_31bf3856ad364e35_6.1.7600.16385_none_9e04f5ea3d7bf9e0\netr28ux.sys Successfully restored permissions on C:\Windows\winsxs\amd64_netr28ux.inf_31bf3856ad364e35_6.1.7600.16385_none_9e04f5ea3d7bf9e0\netr28ux.sys Successfully restored ownership for C:\Windows\winsxs\amd64_netathrx.inf_31bf3856ad364e35_6.1.7600.16385_none_cf0144fd71b44a1a\athrx.sys Successfully restored permissions on C:\Windows\winsxs\amd64_netathrx.inf_31bf3856ad364e35_6.1.7600.16385_none_cf0144fd71b44a1a\athrx.sys Successfully restored ownership for C:\Windows\winsxs\amd64_net1kx64.inf_31bf3856ad364e35_6.1.7600.16385_none_088b3679a19625fb\e1k60x64.sys Successfully restored permissions on C:\Windows\winsxs\amd64_net1kx64.inf_31bf3856ad364e35_6.1.7600.16385_none_088b3679a19625fb\e1k60x64.sys Successfully restored ownership for C:\Windows\winsxs\amd64_igdlh.inf_31bf3856ad364e35_6.1.7600.16385_none_f3e7064ea3c09a9a\igd10umd32.dll Successfully restored permissions on C:\Windows\winsxs\amd64_igdlh.inf_31bf3856ad364e35_6.1.7600.16385_none_f3e7064ea3c09a9a\igd10umd32.dll Successfully restored ownership for C:\Windows\winsxs\amd64_igdlh.inf_31bf3856ad364e35_6.1.7600.16385_none_f3e7064ea3c09a9a\igdkmd64.sys Successfully restored permissions on C:\Windows\winsxs\amd64_igdlh.inf_31bf3856ad364e35_6.1.7600.16385_none_f3e7064ea3c09a9a\igdkmd64.sys Successfully restored ownership for C:\Windows\winsxs\amd64_igdlh.inf_31bf3856ad364e35_6.1.7600.16385_none_f3e7064ea3c09a9a\igdumd32.dll Successfully restored permissions on C:\Windows\winsxs\amd64_igdlh.inf_31bf3856ad364e35_6.1.7600.16385_none_f3e7064ea3c09a9a\igdumd32.dll Successfully restored ownership for C:\Windows\winsxs\amd64_igdlh.inf_31bf3856ad364e35_6.1.7600.16385_none_f3e7064ea3c09a9a\igdumd64.dll Successfully restored permissions on C:\Windows\winsxs\amd64_igdlh.inf_31bf3856ad364e35_6.1.7600.16385_none_f3e7064ea3c09a9a\igdumd64.dll Successfully restored ownership for C:\Windows\winsxs\amd64_igdlh.inf_31bf3856ad364e35_6.1.7600.16385_none_f3e7064ea3c09a9a\iglhxa64.cpa Successfully restored permissions on C:\Windows\winsxs\amd64_igdlh.inf_31bf3856ad364e35_6.1.7600.16385_none_f3e7064ea3c09a9a\iglhxa64.cpa Successfully restored ownership for C:\Windows\winsxs\amd64_hpoa1ss.inf_31bf3856ad364e35_6.1.7600.16385_none_551deeb482597ed9\hpowiav1.dll Successfully restored permissions on C:\Windows\winsxs\amd64_hpoa1ss.inf_31bf3856ad364e35_6.1.7600.16385_none_551deeb482597ed9\hpowiav1.dll PowerCopy:: directive completed successfully. Successfully processed all directives. SFCFix version 2.4.5.0 by niemiro has completed. Currently storing 11 datablocks. Finish time: 2015-12-04 07:52:17.941 Script hash: LPK581eK02vOZSTs1+jpNO9xcNkpAuh9i6YiBcj5NWU= ----------------------EOF-----------------------
SFCFix version 2.4.5.0 by niemiro. Start time: 2015-12-04 07:52:16.849 Microsoft Windows 7 Service Pack 1 - amd64 Using .zip script file at C:\Users\Jon\Desktop\SFCFix.zip [0] PowerCopy:: Successfully took permissions for file or folder C:\Windows\winsxs\amd64_ntprint.inf_31bf3856ad364e35_6.1.7601.17514_none_9926a270d1526b79\amd64\mxdwdrv.dll Successfully took permissions for file or folder C:\Windows\winsxs\amd64_netw5v64.inf_31bf3856ad364e35_6.1.7600.16385_none_4c931a8573840e89\netw5v64.sys Successfully took permissions for file or folder C:\Windows\winsxs\amd64_netr28ux.inf_31bf3856ad364e35_6.1.7600.16385_none_9e04f5ea3d7bf9e0\netr28ux.sys Successfully took permissions for file or folder C:\Windows\winsxs\amd64_netathrx.inf_31bf3856ad364e35_6.1.7600.16385_none_cf0144fd71b44a1a\athrx.sys Successfully took permissions for file or folder C:\Windows\winsxs\amd64_net1kx64.inf_31bf3856ad364e35_6.1.7600.16385_none_088b3679a19625fb\e1k60x64.sys Successfully took permissions for file or folder C:\Windows\winsxs\amd64_igdlh.inf_31bf3856ad364e35_6.1.7600.16385_none_f3e7064ea3c09a9a\igd10umd32.dll Successfully took permissions for file or folder C:\Windows\winsxs\amd64_igdlh.inf_31bf3856ad364e35_6.1.7600.16385_none_f3e7064ea3c09a9a\igdkmd64.sys Successfully took permissions for file or folder C:\Windows\winsxs\amd64_igdlh.inf_31bf3856ad364e35_6.1.7600.16385_none_f3e7064ea3c09a9a\igdumd32.dll Successfully took permissions for file or folder C:\Windows\winsxs\amd64_igdlh.inf_31bf3856ad364e35_6.1.7600.16385_none_f3e7064ea3c09a9a\igdumd64.dll Successfully took permissions for file or folder C:\Windows\winsxs\amd64_igdlh.inf_31bf3856ad364e35_6.1.7600.16385_none_f3e7064ea3c09a9a\iglhxa64.cpa Successfully took permissions for file or folder C:\Windows\winsxs\amd64_hpoa1ss.inf_31bf3856ad364e35_6.1.7600.16385_none_551deeb482597ed9\hpowiav1.dll Successfully copied file C:\Users\Jon\AppData\Local\niemiro\Archive\winsxs\amd64_ntprint.inf_31bf3856ad364e35_6.1.7601.17514_none_9926a270d1526b79\amd64\mxdwdrv.dll to C:\Windows\winsxs\amd64_ntprint.inf_31bf3856ad364e35_6.1.7601.17514_none_9926a270d1526b79\amd64\mxdwdrv.dll. Successfully copied file C:\Users\Jon\AppData\Local\niemiro\Archive\winsxs\amd64_netw5v64.inf_31bf3856ad364e35_6.1.7600.16385_none_4c931a8573840e89\netw5v64.sys to C:\Windows\winsxs\amd64_netw5v64.inf_31bf3856ad364e35_6.1.7600.16385_none_4c931a8573840e89\netw5v64.sys. Successfully copied file C:\Users\Jon\AppData\Local\niemiro\Archive\winsxs\amd64_netr28ux.inf_31bf3856ad364e35_6.1.7600.16385_none_9e04f5ea3d7bf9e0\netr28ux.sys to C:\Windows\winsxs\amd64_netr28ux.inf_31bf3856ad364e35_6.1.7600.16385_none_9e04f5ea3d7bf9e0\netr28ux.sys. Successfully copied file C:\Users\Jon\AppData\Local\niemiro\Archive\winsxs\amd64_netathrx.inf_31bf3856ad364e35_6.1.7600.16385_none_cf0144fd71b44a1a\athrx.sys to C:\Windows\winsxs\amd64_netathrx.inf_31bf3856ad364e35_6.1.7600.16385_none_cf0144fd71b44a1a\athrx.sys. Successfully copied file C:\Users\Jon\AppData\Local\niemiro\Archive\winsxs\amd64_net1kx64.inf_31bf3856ad364e35_6.1.7600.16385_none_088b3679a19625fb\e1k60x64.sys to C:\Windows\winsxs\amd64_net1kx64.inf_31bf3856ad364e35_6.1.7600.16385_none_088b3679a19625fb\e1k60x64.sys. Successfully copied file C:\Users\Jon\AppData\Local\niemiro\Archive\winsxs\amd64_igdlh.inf_31bf3856ad364e35_6.1.7600.16385_none_f3e7064ea3c09a9a\igd10umd32.dll to C:\Windows\winsxs\amd64_igdlh.inf_31bf3856ad364e35_6.1.7600.16385_none_f3e7064ea3c09a9a\igd10umd32.dll. Successfully copied file C:\Users\Jon\AppData\Local\niemiro\Archive\winsxs\amd64_igdlh.inf_31bf3856ad364e35_6.1.7600.16385_none_f3e7064ea3c09a9a\igdkmd64.sys to C:\Windows\winsxs\amd64_igdlh.inf_31bf3856ad364e35_6.1.7600.16385_none_f3e7064ea3c09a9a\igdkmd64.sys. Successfully copied file C:\Users\Jon\AppData\Local\niemiro\Archive\winsxs\amd64_igdlh.inf_31bf3856ad364e35_6.1.7600.16385_none_f3e7064ea3c09a9a\igdumd32.dll to C:\Windows\winsxs\amd64_igdlh.inf_31bf3856ad364e35_6.1.7600.16385_none_f3e7064ea3c09a9a\igdumd32.dll. Successfully copied file C:\Users\Jon\AppData\Local\niemiro\Archive\winsxs\amd64_igdlh.inf_31bf3856ad364e35_6.1.7600.16385_none_f3e7064ea3c09a9a\igdumd64.dll to C:\Windows\winsxs\amd64_igdlh.inf_31bf3856ad364e35_6.1.7600.16385_none_f3e7064ea3c09a9a\igdumd64.dll. Successfully copied file C:\Users\Jon\AppData\Local\niemiro\Archive\winsxs\amd64_igdlh.inf_31bf3856ad364e35_6.1.7600.16385_none_f3e7064ea3c09a9a\iglhxa64.cpa to C:\Windows\winsxs\amd64_igdlh.inf_31bf3856ad364e35_6.1.7600.16385_none_f3e7064ea3c09a9a\iglhxa64.cpa. Successfully copied file C:\Users\Jon\AppData\Local\niemiro\Archive\winsxs\amd64_hpoa1ss.inf_31bf3856ad364e35_6.1.7600.16385_none_551deeb482597ed9\hpowiav1.dll to C:\Windows\winsxs\amd64_hpoa1ss.inf_31bf3856ad364e35_6.1.7600.16385_none_551deeb482597ed9\hpowiav1.dll. Successfully copied file C:\Users\Jon\AppData\Local\niemiro\Archive\winsxs\amd64_hpoa1so.inf_31bf3856ad364e35_6.1.7600.16385_none_9f729ae40a99fd9d\hpowiav1.dll to C:\Windows\winsxs\amd64_hpoa1so.inf_31bf3856ad364e35_6.1.7600.16385_none_9f729ae40a99fd9d\hpowiav1.dll. Successfully restored ownership for C:\Windows\winsxs\amd64_ntprint.inf_31bf3856ad364e35_6.1.7601.17514_none_9926a270d1526b79\amd64\mxdwdrv.dll Successfully restored permissions on C:\Windows\winsxs\amd64_ntprint.inf_31bf3856ad364e35_6.1.7601.17514_none_9926a270d1526b79\amd64\mxdwdrv.dll Successfully restored ownership for C:\Windows\winsxs\amd64_netw5v64.inf_31bf3856ad364e35_6.1.7600.16385_none_4c931a8573840e89\netw5v64.sys Successfully restored permissions on C:\Windows\winsxs\amd64_netw5v64.inf_31bf3856ad364e35_6.1.7600.16385_none_4c931a8573840e89\netw5v64.sys Successfully restored ownership for C:\Windows\winsxs\amd64_netr28ux.inf_31bf3856ad364e35_6.1.7600.16385_none_9e04f5ea3d7bf9e0\netr28ux.sys Successfully restored permissions on C:\Windows\winsxs\amd64_netr28ux.inf_31bf3856ad364e35_6.1.7600.16385_none_9e04f5ea3d7bf9e0\netr28ux.sys Successfully restored ownership for C:\Windows\winsxs\amd64_netathrx.inf_31bf3856ad364e35_6.1.7600.16385_none_cf0144fd71b44a1a\athrx.sys Successfully restored permissions on C:\Windows\winsxs\amd64_netathrx.inf_31bf3856ad364e35_6.1.7600.16385_none_cf0144fd71b44a1a\athrx.sys Successfully restored ownership for C:\Windows\winsxs\amd64_net1kx64.inf_31bf3856ad364e35_6.1.7600.16385_none_088b3679a19625fb\e1k60x64.sys Successfully restored permissions on C:\Windows\winsxs\amd64_net1kx64.inf_31bf3856ad364e35_6.1.7600.16385_none_088b3679a19625fb\e1k60x64.sys Successfully restored ownership for C:\Windows\winsxs\amd64_igdlh.inf_31bf3856ad364e35_6.1.7600.16385_none_f3e7064ea3c09a9a\igd10umd32.dll Successfully restored permissions on C:\Windows\winsxs\amd64_igdlh.inf_31bf3856ad364e35_6.1.7600.16385_none_f3e7064ea3c09a9a\igd10umd32.dll Successfully restored ownership for C:\Windows\winsxs\amd64_igdlh.inf_31bf3856ad364e35_6.1.7600.16385_none_f3e7064ea3c09a9a\igdkmd64.sys Successfully restored permissions on C:\Windows\winsxs\amd64_igdlh.inf_31bf3856ad364e35_6.1.7600.16385_none_f3e7064ea3c09a9a\igdkmd64.sys Successfully restored ownership for C:\Windows\winsxs\amd64_igdlh.inf_31bf3856ad364e35_6.1.7600.16385_none_f3e7064ea3c09a9a\igdumd32.dll Successfully restored permissions on C:\Windows\winsxs\amd64_igdlh.inf_31bf3856ad364e35_6.1.7600.16385_none_f3e7064ea3c09a9a\igdumd32.dll Successfully restored ownership for C:\Windows\winsxs\amd64_igdlh.inf_31bf3856ad364e35_6.1.7600.16385_none_f3e7064ea3c09a9a\igdumd64.dll Successfully restored permissions on C:\Windows\winsxs\amd64_igdlh.inf_31bf3856ad364e35_6.1.7600.16385_none_f3e7064ea3c09a9a\igdumd64.dll Successfully restored ownership for C:\Windows\winsxs\amd64_igdlh.inf_31bf3856ad364e35_6.1.7600.16385_none_f3e7064ea3c09a9a\iglhxa64.cpa Successfully restored permissions on C:\Windows\winsxs\amd64_igdlh.inf_31bf3856ad364e35_6.1.7600.16385_none_f3e7064ea3c09a9a\iglhxa64.cpa Successfully restored ownership for C:\Windows\winsxs\amd64_hpoa1ss.inf_31bf3856ad364e35_6.1.7600.16385_none_551deeb482597ed9\hpowiav1.dll Successfully restored permissions on C:\Windows\winsxs\amd64_hpoa1ss.inf_31bf3856ad364e35_6.1.7600.16385_none_551deeb482597ed9\hpowiav1.dll PowerCopy:: directive completed successfully. Successfully processed all directives. SFCFix version 2.4.5.0 by niemiro has completed. Currently storing 11 datablocks. Finish time: 2015-12-04 07:52:17.941 Script hash: LPK581eK02vOZSTs1+jpNO9xcNkpAuh9i6YiBcj5NWU= ----------------------EOF-----------------------
Aura Sysnative Staff, Security Analyst Staff member Joined Mar 16, 2015 Posts 8,061 Dec 4, 2015 #10 Good, let's run SFC again to see if the replacements are accepted. System File Checker (SFC) Follow the instructions below to run a SFC scan on your system and to provide the CBS log in your next reply; On Windows Vista & 7, click on the Windows Start Menu, then enter cmd in the search box, right-click on the cmd icon and select Run as Administrator On Windows 8, drag your cursor in the bottom-left corner, and right-click on the metro menu preview, then select Command Prompt (Admin); On Windows 8.1, right click on the Windows logo in the bottom-left corner and select Command Prompt (Admin); Enter the command below and press on Enter; Code: sfc /scannow Note: There's a space between "sfc" and "/scannow"; Once the scan is complete, enter the command below and press on Enter Code: copy %windir%\logs\cbs\cbs.log "%userprofile%\Desktop\cbs.txt" A file called cbs.txt will have appeared on your Desktop. Upload the file on Dropbox, Google Drive or OneDrive and post the download URL for it here; Note: Please note that the CBS.log is volatile, which means that if you don't upload it after the SFC scan is completed, it won't have the information from the scan anymore. So archive it and upload it as soon as you can.
Good, let's run SFC again to see if the replacements are accepted. System File Checker (SFC) Follow the instructions below to run a SFC scan on your system and to provide the CBS log in your next reply; On Windows Vista & 7, click on the Windows Start Menu, then enter cmd in the search box, right-click on the cmd icon and select Run as Administrator On Windows 8, drag your cursor in the bottom-left corner, and right-click on the metro menu preview, then select Command Prompt (Admin); On Windows 8.1, right click on the Windows logo in the bottom-left corner and select Command Prompt (Admin); Enter the command below and press on Enter; Code: sfc /scannow Note: There's a space between "sfc" and "/scannow"; Once the scan is complete, enter the command below and press on Enter Code: copy %windir%\logs\cbs\cbs.log "%userprofile%\Desktop\cbs.txt" A file called cbs.txt will have appeared on your Desktop. Upload the file on Dropbox, Google Drive or OneDrive and post the download URL for it here; Note: Please note that the CBS.log is volatile, which means that if you don't upload it after the SFC scan is completed, it won't have the information from the scan anymore. So archive it and upload it as soon as you can.
M moleduck Member Joined Nov 29, 2015 Posts 11 Dec 4, 2015 #11 https://www.dropbox.com/s/5m6gp23n942lfto/cbs.txt?dl=0
Aura Sysnative Staff, Security Analyst Staff member Joined Mar 16, 2015 Posts 8,061 Dec 4, 2015 #12 One more file to replace. SFCFix - Fix Time WARNING! The following fix is specific to the user's system in this thread. No one else should follow the instructions below to apply that fix, as it could damage your system. If you need assistance with an issue, please start a new thread and someone will assist you shortly. Follow the instructions below to download and execute a SFCFix fix, and provide the log. Download SFCFix and move the executable on your Desktop; Download the attached SFCFix.zip and move the archive to your Desktop; Note: Make sure that the file is named SFCFix.zip, do not rename it. Save any work you have open, and close every programs; Drag the SFCFix.zip archive file over the SFCFix.exe executable and release it; SFCFix will launch, let it complete; Once done, a file will appear on your Desktop, called SFCFix.txt; Open the file, then copy and paste its content in your next reply; View attachment SFCFix.zip
One more file to replace. SFCFix - Fix Time WARNING! The following fix is specific to the user's system in this thread. No one else should follow the instructions below to apply that fix, as it could damage your system. If you need assistance with an issue, please start a new thread and someone will assist you shortly. Follow the instructions below to download and execute a SFCFix fix, and provide the log. Download SFCFix and move the executable on your Desktop; Download the attached SFCFix.zip and move the archive to your Desktop; Note: Make sure that the file is named SFCFix.zip, do not rename it. Save any work you have open, and close every programs; Drag the SFCFix.zip archive file over the SFCFix.exe executable and release it; SFCFix will launch, let it complete; Once done, a file will appear on your Desktop, called SFCFix.txt; Open the file, then copy and paste its content in your next reply; View attachment SFCFix.zip
M moleduck Member Joined Nov 29, 2015 Posts 11 Dec 4, 2015 #13 SFCFix version 2.4.5.0 by niemiro. Start time: 2015-12-04 09:44:34.747 Microsoft Windows 7 Service Pack 1 - amd64 Using .zip script file at C:\Users\Jon\Desktop\SFCFix.zip [0] PowerCopy:: Successfully took permissions for file or folder C:\Windows\winsxs\amd64_hpoa1so.inf_31bf3856ad364e35_6.1.7600.16385_none_9f729ae40a99fd9d\hpotiop1.dll Successfully copied file C:\Users\Jon\AppData\Local\niemiro\Archive\winsxs\amd64_hpoa1so.inf_31bf3856ad364e35_6.1.7600.16385_none_9f729ae40a99fd9d\hpotiop1.dll to C:\Windows\winsxs\amd64_hpoa1so.inf_31bf3856ad364e35_6.1.7600.16385_none_9f729ae40a99fd9d\hpotiop1.dll. Successfully restored ownership for C:\Windows\winsxs\amd64_hpoa1so.inf_31bf3856ad364e35_6.1.7600.16385_none_9f729ae40a99fd9d\hpotiop1.dll Successfully restored permissions on C:\Windows\winsxs\amd64_hpoa1so.inf_31bf3856ad364e35_6.1.7600.16385_none_9f729ae40a99fd9d\hpotiop1.dll PowerCopy:: directive completed successfully. Successfully processed all directives. SFCFix version 2.4.5.0 by niemiro has completed. Currently storing 12 datablocks. Finish time: 2015-12-04 09:44:34.856 Script hash: CV6GzpALc5JXxQHRRNAMJT5mNW7Mg/4KYDJI6klSa14= ----------------------EOF-----------------------
SFCFix version 2.4.5.0 by niemiro. Start time: 2015-12-04 09:44:34.747 Microsoft Windows 7 Service Pack 1 - amd64 Using .zip script file at C:\Users\Jon\Desktop\SFCFix.zip [0] PowerCopy:: Successfully took permissions for file or folder C:\Windows\winsxs\amd64_hpoa1so.inf_31bf3856ad364e35_6.1.7600.16385_none_9f729ae40a99fd9d\hpotiop1.dll Successfully copied file C:\Users\Jon\AppData\Local\niemiro\Archive\winsxs\amd64_hpoa1so.inf_31bf3856ad364e35_6.1.7600.16385_none_9f729ae40a99fd9d\hpotiop1.dll to C:\Windows\winsxs\amd64_hpoa1so.inf_31bf3856ad364e35_6.1.7600.16385_none_9f729ae40a99fd9d\hpotiop1.dll. Successfully restored ownership for C:\Windows\winsxs\amd64_hpoa1so.inf_31bf3856ad364e35_6.1.7600.16385_none_9f729ae40a99fd9d\hpotiop1.dll Successfully restored permissions on C:\Windows\winsxs\amd64_hpoa1so.inf_31bf3856ad364e35_6.1.7600.16385_none_9f729ae40a99fd9d\hpotiop1.dll PowerCopy:: directive completed successfully. Successfully processed all directives. SFCFix version 2.4.5.0 by niemiro has completed. Currently storing 12 datablocks. Finish time: 2015-12-04 09:44:34.856 Script hash: CV6GzpALc5JXxQHRRNAMJT5mNW7Mg/4KYDJI6klSa14= ----------------------EOF-----------------------
Aura Sysnative Staff, Security Analyst Staff member Joined Mar 16, 2015 Posts 8,061 Dec 4, 2015 #14 New SFC scan :) System File Checker (SFC) Follow the instructions below to run a SFC scan on your system and to provide the CBS log in your next reply; On Windows Vista & 7, click on the Windows Start Menu, then enter cmd in the search box, right-click on the cmd icon and select Run as Administrator On Windows 8, drag your cursor in the bottom-left corner, and right-click on the metro menu preview, then select Command Prompt (Admin); On Windows 8.1, right click on the Windows logo in the bottom-left corner and select Command Prompt (Admin); Enter the command below and press on Enter; Code: sfc /scannow Note: There's a space between "sfc" and "/scannow"; Once the scan is complete, enter the command below and press on Enter Code: copy %windir%\logs\cbs\cbs.log "%userprofile%\Desktop\cbs.txt" A file called cbs.txt will have appeared on your Desktop. Upload the file on Dropbox, Google Drive or OneDrive and post the download URL for it here; Note: Please note that the CBS.log is volatile, which means that if you don't upload it after the SFC scan is completed, it won't have the information from the scan anymore. So archive it and upload it as soon as you can.
New SFC scan :) System File Checker (SFC) Follow the instructions below to run a SFC scan on your system and to provide the CBS log in your next reply; On Windows Vista & 7, click on the Windows Start Menu, then enter cmd in the search box, right-click on the cmd icon and select Run as Administrator On Windows 8, drag your cursor in the bottom-left corner, and right-click on the metro menu preview, then select Command Prompt (Admin); On Windows 8.1, right click on the Windows logo in the bottom-left corner and select Command Prompt (Admin); Enter the command below and press on Enter; Code: sfc /scannow Note: There's a space between "sfc" and "/scannow"; Once the scan is complete, enter the command below and press on Enter Code: copy %windir%\logs\cbs\cbs.log "%userprofile%\Desktop\cbs.txt" A file called cbs.txt will have appeared on your Desktop. Upload the file on Dropbox, Google Drive or OneDrive and post the download URL for it here; Note: Please note that the CBS.log is volatile, which means that if you don't upload it after the SFC scan is completed, it won't have the information from the scan anymore. So archive it and upload it as soon as you can.
M moleduck Member Joined Nov 29, 2015 Posts 11 Dec 4, 2015 #15 https://www.dropbox.com/s/5m6gp23n942lfto/cbs.txt?dl=0
Aura Sysnative Staff, Security Analyst Staff member Joined Mar 16, 2015 Posts 8,061 Dec 4, 2015 #16 Alright, SFC returned a clean CBS.log :) Now, can you try to install your Windows Updates? If they fail, please upload the two files below for me to review. C:\Windows\WindowsUpdate.log C:\Windows\Logs\CBS\CBS.log
Alright, SFC returned a clean CBS.log :) Now, can you try to install your Windows Updates? If they fail, please upload the two files below for me to review. C:\Windows\WindowsUpdate.log C:\Windows\Logs\CBS\CBS.log
M moleduck Member Joined Nov 29, 2015 Posts 11 Dec 4, 2015 #17 hey. i tried to install some of the updates but it pops the error up right after i click to install them. Attachments WindowsUpdate.zip 230.4 KB · Views: 2 CBS.zip 342.4 KB · Views: 2
hey. i tried to install some of the updates but it pops the error up right after i click to install them.
Aura Sysnative Staff, Security Analyst Staff member Joined Mar 16, 2015 Posts 8,061 Dec 4, 2015 #18 Same error code. Follow the instructions below, and once done, try to install your updates again. SoftwareDistribution - Rename Follow the instructions below to rename the folders in SoftwareDistribution. On Windows Vista & 7, click on the Windows Start Menu, then enter cmd in the search box, right-click on the cmd icon and select Run as Administrator On Windows 8, drag your cursor in the bottom-left corner, and right-click on the metro menu preview, then select Command Prompt (Admin); On Windows 8.1, right click on the Windows logo in the bottom-left corner and select Command Prompt (Admin); Enter the commands below one at the time (press Enter to send it); Code: net stop wuauserv ren %SystemRoot%\SoftwareDistribution\Download DL.bak ren %SystemRoot%\SoftwareDistribution\DataStore DS.bak net start wuauserv
Same error code. Follow the instructions below, and once done, try to install your updates again. SoftwareDistribution - Rename Follow the instructions below to rename the folders in SoftwareDistribution. On Windows Vista & 7, click on the Windows Start Menu, then enter cmd in the search box, right-click on the cmd icon and select Run as Administrator On Windows 8, drag your cursor in the bottom-left corner, and right-click on the metro menu preview, then select Command Prompt (Admin); On Windows 8.1, right click on the Windows logo in the bottom-left corner and select Command Prompt (Admin); Enter the commands below one at the time (press Enter to send it); Code: net stop wuauserv ren %SystemRoot%\SoftwareDistribution\Download DL.bak ren %SystemRoot%\SoftwareDistribution\DataStore DS.bak net start wuauserv
M moleduck Member Joined Nov 29, 2015 Posts 11 Dec 4, 2015 #19 All updates installed successfully. Does this mean the computer should be fixed?
Aura Sysnative Staff, Security Analyst Staff member Joined Mar 16, 2015 Posts 8,061 Dec 4, 2015 #20 Windows Update wise, it should, yes :) If you restart your computer, then go back in the Windows Update panel and click on Check for updates, is there any others that needs to be installed?
Windows Update wise, it should, yes :) If you restart your computer, then go back in the Windows Update panel and click on Check for updates, is there any others that needs to be installed?