[SOLVED] error 800B0100 windows 7 update

M

moleduck

Member
Joined
Nov 29, 2015
Posts
11
Hi. really need some help here. First time building my own computer my friends came over and helped me. had a lot of problems with blue screening and friend told me i needed to get a new windows. so i did and ive been trying for a couple weeks to get it to work, but theres always something wrong with it, really not sure what to do feels like ive tried everything. any help would be appreciated. thanks.




SFCFix version 2.4.5.0 by niemiro.
Start time: 2015-12-01 15:30:18.215
Microsoft Windows 7 Service Pack 1 - amd64
Not using a script file.








AutoAnalysis::
SUMMARY: Some corruptions could not be fixed automatically. Seek advice from helper or sysnative.com.
CBS & SFC total detected corruption count: 0
CBS & SFC total unimportant corruption count: 0
CBS & SFC total fixed corruption count: 0
SURT total detected corruption count: 96
SURT total unimportant corruption count: 0
SURT total fixed corruption count: 0
AutoAnalysis:: directive completed successfully.








Successfully processed all directives.
SFCFix version 2.4.5.0 by niemiro has completed.
Currently storing 0 datablocks.
Finish time: 2015-12-01 15:30:59.922
----------------------EOF-----------------------
 

Attachments

Hi moleduck :)

My name is Aura and I'll be assisting you with your issue. Follow the instructions below please.

IGJdB0T.png
System Update Readiness Tool (SURT) - Scan
Follow the instructions below to run a scan with the System Update Readiness Tool (SURT) and provide a log;
  • Download the right version of SURT for your system;
    • Your version of Windows is:
  • Once downloaded, execute the installer, and go throught the installation (this process can take around 15-20 minutes);
  • On completion, a log will be created in C:\Windows\Logs\CBS\CheckSUR.log;
  • Attach this log in your next reply;
Alternatively, if these instructions are unclear for you, you can follow the tutorial below.

System Update Readiness Tool (SURT)
 
That's it, thank you :) Follow the instructions below please.

IGJdB0T.png
System Update Readiness Tool (SURT) - Fix

WARNING! The following fix is specific to the user's system in this thread. No one else should follow the instructions below to apply that fix, as it could damage your system. If you need assistance with an issue, please start a new thread and someone will assist you shortly.

Follow the instructions below to fix the errors reported by the System Update Readiness Tool (SURT);
  • Download the attached archive file, Packs.zip and save it on your Desktop;
  • Once it's downloaded, right-click on it and select Extract All...;
  • Check the Show extracted files when complete checkbox, and click on Extract;
  • On completion, a folder will open with two folders inside it, Manifests and Packages;
    • Copy and paste the files of the Manifests folder (if there are any) inside C:\Windows\Temp\CheckSur\winsxs\Manifests
    • Copy and paste the files of the Packages folder (if there are any) inside C:\Windows\Temp\CheckSur\servicing\Packages
  • Run the System Update Readiness Tool (SURT) again;
  • On completion, attach the log located at C:\Windows\Logs\CBS\CheckSUR.log in your next reply;
Packs.zip
 
Awesome :) Now follow the instructions below please.

EndqYRa.png
System File Checker (SFC)
Follow the instructions below to run a SFC scan on your system and to provide the CBS log in your next reply;
  • On Windows Vista & 7, click on the Windows Start Menu, then enter cmd in the search box, right-click on the cmd icon and select
    Spcusrh.png
    Run as Administrator
  • On Windows 8, drag your cursor in the bottom-left corner, and right-click on the metro menu preview, then select Command Prompt (Admin);
  • On Windows 8.1, right click on the Windows logo in the bottom-left corner and select Command Prompt (Admin);
  • Enter the command below and press on Enter;
    Code: 
    sfc /scannow
    Note: There's a space between "sfc" and "/scannow";
  • Once the scan is complete, enter the command below and press on Enter
    Code: 
    copy %windir%\logs\cbs\cbs.log "%userprofile%\Desktop\cbs.txt"
  • A file called cbs.txt will have appeared on your Desktop. Upload the file on Dropbox, Google Drive or OneDrive and post the download URL for it here;
Note: Please note that the CBS.log is volatile, which means that if you don't upload it after the SFC scan is completed, it won't have the information from the scan anymore. So archive it and upload it as soon as you can.
 
Alright, follow the instructions below please.

myjIXnC.png
SFCFix - Fix Time

WARNING! The following fix is specific to the user's system in this thread. No one else should follow the instructions below to apply that fix, as it could damage your system. If you need assistance with an issue, please start a new thread and someone will assist you shortly.

Follow the instructions below to download and execute a SFCFix fix, and provide the log.
  • Download SFCFix and move the executable on your Desktop;
  • Download the attached SFCFix.zip and move the archive to your Desktop;
    Note: Make sure that the file is named SFCFix.zip, do not rename it.
  • Save any work you have open, and close every programs;
  • Drag the SFCFix.zip archive file over the SFCFix.exe executable and release it;
    mMabJGT.gif
  • SFCFix will launch, let it complete;
  • Once done, a file will appear on your Desktop, called SFCFix.txt;
  • Open the file, then copy and paste its content in your next reply;
SFCFix.zip
 
SFCFix version 2.4.5.0 by niemiro.
Start time: 2015-12-04 07:52:16.849
Microsoft Windows 7 Service Pack 1 - amd64
Using .zip script file at C:\Users\Jon\Desktop\SFCFix.zip [0]








PowerCopy::
Successfully took permissions for file or folder C:\Windows\winsxs\amd64_ntprint.inf_31bf3856ad364e35_6.1.7601.17514_none_9926a270d1526b79\amd64\mxdwdrv.dll
Successfully took permissions for file or folder C:\Windows\winsxs\amd64_netw5v64.inf_31bf3856ad364e35_6.1.7600.16385_none_4c931a8573840e89\netw5v64.sys
Successfully took permissions for file or folder C:\Windows\winsxs\amd64_netr28ux.inf_31bf3856ad364e35_6.1.7600.16385_none_9e04f5ea3d7bf9e0\netr28ux.sys
Successfully took permissions for file or folder C:\Windows\winsxs\amd64_netathrx.inf_31bf3856ad364e35_6.1.7600.16385_none_cf0144fd71b44a1a\athrx.sys
Successfully took permissions for file or folder C:\Windows\winsxs\amd64_net1kx64.inf_31bf3856ad364e35_6.1.7600.16385_none_088b3679a19625fb\e1k60x64.sys
Successfully took permissions for file or folder C:\Windows\winsxs\amd64_igdlh.inf_31bf3856ad364e35_6.1.7600.16385_none_f3e7064ea3c09a9a\igd10umd32.dll
Successfully took permissions for file or folder C:\Windows\winsxs\amd64_igdlh.inf_31bf3856ad364e35_6.1.7600.16385_none_f3e7064ea3c09a9a\igdkmd64.sys
Successfully took permissions for file or folder C:\Windows\winsxs\amd64_igdlh.inf_31bf3856ad364e35_6.1.7600.16385_none_f3e7064ea3c09a9a\igdumd32.dll
Successfully took permissions for file or folder C:\Windows\winsxs\amd64_igdlh.inf_31bf3856ad364e35_6.1.7600.16385_none_f3e7064ea3c09a9a\igdumd64.dll
Successfully took permissions for file or folder C:\Windows\winsxs\amd64_igdlh.inf_31bf3856ad364e35_6.1.7600.16385_none_f3e7064ea3c09a9a\iglhxa64.cpa
Successfully took permissions for file or folder C:\Windows\winsxs\amd64_hpoa1ss.inf_31bf3856ad364e35_6.1.7600.16385_none_551deeb482597ed9\hpowiav1.dll


Successfully copied file C:\Users\Jon\AppData\Local\niemiro\Archive\winsxs\amd64_ntprint.inf_31bf3856ad364e35_6.1.7601.17514_none_9926a270d1526b79\amd64\mxdwdrv.dll to C:\Windows\winsxs\amd64_ntprint.inf_31bf3856ad364e35_6.1.7601.17514_none_9926a270d1526b79\amd64\mxdwdrv.dll.
Successfully copied file C:\Users\Jon\AppData\Local\niemiro\Archive\winsxs\amd64_netw5v64.inf_31bf3856ad364e35_6.1.7600.16385_none_4c931a8573840e89\netw5v64.sys to C:\Windows\winsxs\amd64_netw5v64.inf_31bf3856ad364e35_6.1.7600.16385_none_4c931a8573840e89\netw5v64.sys.
Successfully copied file C:\Users\Jon\AppData\Local\niemiro\Archive\winsxs\amd64_netr28ux.inf_31bf3856ad364e35_6.1.7600.16385_none_9e04f5ea3d7bf9e0\netr28ux.sys to C:\Windows\winsxs\amd64_netr28ux.inf_31bf3856ad364e35_6.1.7600.16385_none_9e04f5ea3d7bf9e0\netr28ux.sys.
Successfully copied file C:\Users\Jon\AppData\Local\niemiro\Archive\winsxs\amd64_netathrx.inf_31bf3856ad364e35_6.1.7600.16385_none_cf0144fd71b44a1a\athrx.sys to C:\Windows\winsxs\amd64_netathrx.inf_31bf3856ad364e35_6.1.7600.16385_none_cf0144fd71b44a1a\athrx.sys.
Successfully copied file C:\Users\Jon\AppData\Local\niemiro\Archive\winsxs\amd64_net1kx64.inf_31bf3856ad364e35_6.1.7600.16385_none_088b3679a19625fb\e1k60x64.sys to C:\Windows\winsxs\amd64_net1kx64.inf_31bf3856ad364e35_6.1.7600.16385_none_088b3679a19625fb\e1k60x64.sys.
Successfully copied file C:\Users\Jon\AppData\Local\niemiro\Archive\winsxs\amd64_igdlh.inf_31bf3856ad364e35_6.1.7600.16385_none_f3e7064ea3c09a9a\igd10umd32.dll to C:\Windows\winsxs\amd64_igdlh.inf_31bf3856ad364e35_6.1.7600.16385_none_f3e7064ea3c09a9a\igd10umd32.dll.
Successfully copied file C:\Users\Jon\AppData\Local\niemiro\Archive\winsxs\amd64_igdlh.inf_31bf3856ad364e35_6.1.7600.16385_none_f3e7064ea3c09a9a\igdkmd64.sys to C:\Windows\winsxs\amd64_igdlh.inf_31bf3856ad364e35_6.1.7600.16385_none_f3e7064ea3c09a9a\igdkmd64.sys.
Successfully copied file C:\Users\Jon\AppData\Local\niemiro\Archive\winsxs\amd64_igdlh.inf_31bf3856ad364e35_6.1.7600.16385_none_f3e7064ea3c09a9a\igdumd32.dll to C:\Windows\winsxs\amd64_igdlh.inf_31bf3856ad364e35_6.1.7600.16385_none_f3e7064ea3c09a9a\igdumd32.dll.
Successfully copied file C:\Users\Jon\AppData\Local\niemiro\Archive\winsxs\amd64_igdlh.inf_31bf3856ad364e35_6.1.7600.16385_none_f3e7064ea3c09a9a\igdumd64.dll to C:\Windows\winsxs\amd64_igdlh.inf_31bf3856ad364e35_6.1.7600.16385_none_f3e7064ea3c09a9a\igdumd64.dll.
Successfully copied file C:\Users\Jon\AppData\Local\niemiro\Archive\winsxs\amd64_igdlh.inf_31bf3856ad364e35_6.1.7600.16385_none_f3e7064ea3c09a9a\iglhxa64.cpa to C:\Windows\winsxs\amd64_igdlh.inf_31bf3856ad364e35_6.1.7600.16385_none_f3e7064ea3c09a9a\iglhxa64.cpa.
Successfully copied file C:\Users\Jon\AppData\Local\niemiro\Archive\winsxs\amd64_hpoa1ss.inf_31bf3856ad364e35_6.1.7600.16385_none_551deeb482597ed9\hpowiav1.dll to C:\Windows\winsxs\amd64_hpoa1ss.inf_31bf3856ad364e35_6.1.7600.16385_none_551deeb482597ed9\hpowiav1.dll.
Successfully copied file C:\Users\Jon\AppData\Local\niemiro\Archive\winsxs\amd64_hpoa1so.inf_31bf3856ad364e35_6.1.7600.16385_none_9f729ae40a99fd9d\hpowiav1.dll to C:\Windows\winsxs\amd64_hpoa1so.inf_31bf3856ad364e35_6.1.7600.16385_none_9f729ae40a99fd9d\hpowiav1.dll.


Successfully restored ownership for C:\Windows\winsxs\amd64_ntprint.inf_31bf3856ad364e35_6.1.7601.17514_none_9926a270d1526b79\amd64\mxdwdrv.dll
Successfully restored permissions on C:\Windows\winsxs\amd64_ntprint.inf_31bf3856ad364e35_6.1.7601.17514_none_9926a270d1526b79\amd64\mxdwdrv.dll
Successfully restored ownership for C:\Windows\winsxs\amd64_netw5v64.inf_31bf3856ad364e35_6.1.7600.16385_none_4c931a8573840e89\netw5v64.sys
Successfully restored permissions on C:\Windows\winsxs\amd64_netw5v64.inf_31bf3856ad364e35_6.1.7600.16385_none_4c931a8573840e89\netw5v64.sys
Successfully restored ownership for C:\Windows\winsxs\amd64_netr28ux.inf_31bf3856ad364e35_6.1.7600.16385_none_9e04f5ea3d7bf9e0\netr28ux.sys
Successfully restored permissions on C:\Windows\winsxs\amd64_netr28ux.inf_31bf3856ad364e35_6.1.7600.16385_none_9e04f5ea3d7bf9e0\netr28ux.sys
Successfully restored ownership for C:\Windows\winsxs\amd64_netathrx.inf_31bf3856ad364e35_6.1.7600.16385_none_cf0144fd71b44a1a\athrx.sys
Successfully restored permissions on C:\Windows\winsxs\amd64_netathrx.inf_31bf3856ad364e35_6.1.7600.16385_none_cf0144fd71b44a1a\athrx.sys
Successfully restored ownership for C:\Windows\winsxs\amd64_net1kx64.inf_31bf3856ad364e35_6.1.7600.16385_none_088b3679a19625fb\e1k60x64.sys
Successfully restored permissions on C:\Windows\winsxs\amd64_net1kx64.inf_31bf3856ad364e35_6.1.7600.16385_none_088b3679a19625fb\e1k60x64.sys
Successfully restored ownership for C:\Windows\winsxs\amd64_igdlh.inf_31bf3856ad364e35_6.1.7600.16385_none_f3e7064ea3c09a9a\igd10umd32.dll
Successfully restored permissions on C:\Windows\winsxs\amd64_igdlh.inf_31bf3856ad364e35_6.1.7600.16385_none_f3e7064ea3c09a9a\igd10umd32.dll
Successfully restored ownership for C:\Windows\winsxs\amd64_igdlh.inf_31bf3856ad364e35_6.1.7600.16385_none_f3e7064ea3c09a9a\igdkmd64.sys
Successfully restored permissions on C:\Windows\winsxs\amd64_igdlh.inf_31bf3856ad364e35_6.1.7600.16385_none_f3e7064ea3c09a9a\igdkmd64.sys
Successfully restored ownership for C:\Windows\winsxs\amd64_igdlh.inf_31bf3856ad364e35_6.1.7600.16385_none_f3e7064ea3c09a9a\igdumd32.dll
Successfully restored permissions on C:\Windows\winsxs\amd64_igdlh.inf_31bf3856ad364e35_6.1.7600.16385_none_f3e7064ea3c09a9a\igdumd32.dll
Successfully restored ownership for C:\Windows\winsxs\amd64_igdlh.inf_31bf3856ad364e35_6.1.7600.16385_none_f3e7064ea3c09a9a\igdumd64.dll
Successfully restored permissions on C:\Windows\winsxs\amd64_igdlh.inf_31bf3856ad364e35_6.1.7600.16385_none_f3e7064ea3c09a9a\igdumd64.dll
Successfully restored ownership for C:\Windows\winsxs\amd64_igdlh.inf_31bf3856ad364e35_6.1.7600.16385_none_f3e7064ea3c09a9a\iglhxa64.cpa
Successfully restored permissions on C:\Windows\winsxs\amd64_igdlh.inf_31bf3856ad364e35_6.1.7600.16385_none_f3e7064ea3c09a9a\iglhxa64.cpa
Successfully restored ownership for C:\Windows\winsxs\amd64_hpoa1ss.inf_31bf3856ad364e35_6.1.7600.16385_none_551deeb482597ed9\hpowiav1.dll
Successfully restored permissions on C:\Windows\winsxs\amd64_hpoa1ss.inf_31bf3856ad364e35_6.1.7600.16385_none_551deeb482597ed9\hpowiav1.dll
PowerCopy:: directive completed successfully.








Successfully processed all directives.
SFCFix version 2.4.5.0 by niemiro has completed.
Currently storing 11 datablocks.
Finish time: 2015-12-04 07:52:17.941
Script hash: LPK581eK02vOZSTs1+jpNO9xcNkpAuh9i6YiBcj5NWU=
----------------------EOF-----------------------
 
Good, let's run SFC again to see if the replacements are accepted.

EndqYRa.png
System File Checker (SFC)
Follow the instructions below to run a SFC scan on your system and to provide the CBS log in your next reply;
  • On Windows Vista & 7, click on the Windows Start Menu, then enter cmd in the search box, right-click on the cmd icon and select
    Spcusrh.png
    Run as Administrator
  • On Windows 8, drag your cursor in the bottom-left corner, and right-click on the metro menu preview, then select Command Prompt (Admin);
  • On Windows 8.1, right click on the Windows logo in the bottom-left corner and select Command Prompt (Admin);
  • Enter the command below and press on Enter;
    Code: 
    sfc /scannow
    Note: There's a space between "sfc" and "/scannow";
  • Once the scan is complete, enter the command below and press on Enter
    Code: 
    copy %windir%\logs\cbs\cbs.log "%userprofile%\Desktop\cbs.txt"
  • A file called cbs.txt will have appeared on your Desktop. Upload the file on Dropbox, Google Drive or OneDrive and post the download URL for it here;
Note: Please note that the CBS.log is volatile, which means that if you don't upload it after the SFC scan is completed, it won't have the information from the scan anymore. So archive it and upload it as soon as you can.
 
One more file to replace.

myjIXnC.png
SFCFix - Fix Time

WARNING! The following fix is specific to the user's system in this thread. No one else should follow the instructions below to apply that fix, as it could damage your system. If you need assistance with an issue, please start a new thread and someone will assist you shortly.

Follow the instructions below to download and execute a SFCFix fix, and provide the log.
  • Download SFCFix and move the executable on your Desktop;
  • Download the attached SFCFix.zip and move the archive to your Desktop;
    Note: Make sure that the file is named SFCFix.zip, do not rename it.
  • Save any work you have open, and close every programs;
  • Drag the SFCFix.zip archive file over the SFCFix.exe executable and release it;
    mMabJGT.gif
  • SFCFix will launch, let it complete;
  • Once done, a file will appear on your Desktop, called SFCFix.txt;
  • Open the file, then copy and paste its content in your next reply;
View attachment SFCFix.zip
 
SFCFix version 2.4.5.0 by niemiro.
Start time: 2015-12-04 09:44:34.747
Microsoft Windows 7 Service Pack 1 - amd64
Using .zip script file at C:\Users\Jon\Desktop\SFCFix.zip [0]








PowerCopy::
Successfully took permissions for file or folder C:\Windows\winsxs\amd64_hpoa1so.inf_31bf3856ad364e35_6.1.7600.16385_none_9f729ae40a99fd9d\hpotiop1.dll


Successfully copied file C:\Users\Jon\AppData\Local\niemiro\Archive\winsxs\amd64_hpoa1so.inf_31bf3856ad364e35_6.1.7600.16385_none_9f729ae40a99fd9d\hpotiop1.dll to C:\Windows\winsxs\amd64_hpoa1so.inf_31bf3856ad364e35_6.1.7600.16385_none_9f729ae40a99fd9d\hpotiop1.dll.


Successfully restored ownership for C:\Windows\winsxs\amd64_hpoa1so.inf_31bf3856ad364e35_6.1.7600.16385_none_9f729ae40a99fd9d\hpotiop1.dll
Successfully restored permissions on C:\Windows\winsxs\amd64_hpoa1so.inf_31bf3856ad364e35_6.1.7600.16385_none_9f729ae40a99fd9d\hpotiop1.dll
PowerCopy:: directive completed successfully.








Successfully processed all directives.
SFCFix version 2.4.5.0 by niemiro has completed.
Currently storing 12 datablocks.
Finish time: 2015-12-04 09:44:34.856
Script hash: CV6GzpALc5JXxQHRRNAMJT5mNW7Mg/4KYDJI6klSa14=
----------------------EOF-----------------------
 
New SFC scan :)

EndqYRa.png
System File Checker (SFC)
Follow the instructions below to run a SFC scan on your system and to provide the CBS log in your next reply;
  • On Windows Vista & 7, click on the Windows Start Menu, then enter cmd in the search box, right-click on the cmd icon and select
    Spcusrh.png
    Run as Administrator
  • On Windows 8, drag your cursor in the bottom-left corner, and right-click on the metro menu preview, then select Command Prompt (Admin);
  • On Windows 8.1, right click on the Windows logo in the bottom-left corner and select Command Prompt (Admin);
  • Enter the command below and press on Enter;
    Code: 
    sfc /scannow
    Note: There's a space between "sfc" and "/scannow";
  • Once the scan is complete, enter the command below and press on Enter
    Code: 
    copy %windir%\logs\cbs\cbs.log "%userprofile%\Desktop\cbs.txt"
  • A file called cbs.txt will have appeared on your Desktop. Upload the file on Dropbox, Google Drive or OneDrive and post the download URL for it here;
Note: Please note that the CBS.log is volatile, which means that if you don't upload it after the SFC scan is completed, it won't have the information from the scan anymore. So archive it and upload it as soon as you can.
 
Alright, SFC returned a clean CBS.log :) Now, can you try to install your Windows Updates? If they fail, please upload the two files below for me to review.

C:\Windows\WindowsUpdate.log
C:\Windows\Logs\CBS\CBS.log
 
Same error code. Follow the instructions below, and once done, try to install your updates again.

EndqYRa.png
SoftwareDistribution - Rename
Follow the instructions below to rename the folders in SoftwareDistribution.
  • On Windows Vista & 7, click on the Windows Start Menu, then enter cmd in the search box, right-click on the cmd icon and select
    Spcusrh.png
    Run as Administrator
  • On Windows 8, drag your cursor in the bottom-left corner, and right-click on the metro menu preview, then select Command Prompt (Admin);
  • On Windows 8.1, right click on the Windows logo in the bottom-left corner and select Command Prompt (Admin);
  • Enter the commands below one at the time (press Enter to send it);
    Code: 
    net stop wuauserv
ren %SystemRoot%\SoftwareDistribution\Download DL.bak
ren %SystemRoot%\SoftwareDistribution\DataStore DS.bak
net start wuauserv
 
Windows Update wise, it should, yes :) If you restart your computer, then go back in the Windows Update panel and click on Check for updates, is there any others that needs to be installed?
 
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