Error 80073712 when trying to install updates or roles on Server 2012 R2

[coryb]

Hi Peps.
New to the forum. Impressed with the level of help given here. Hope you can help me.
I cannot complete the updates listed below and cannot add a new feature to my server 2012 r2. (trying to add smtp to it)


2018-09 Security and Quality Rollup for .NET Framework 3.5, 4.5.2, 4.6, 4.6.1, 4.6.2, 4.7, 4.7.1, 4.7.2 for Windows Server 2012 for x64 (KB4457919)2018-10 Security and Quality Rollup for .NET Framework 3.5, 4.5.2, 4.6, 4.6.1, 4.6.2, 4.7, 4.7.1, 4.7.2 for Windows Server 2012 for x64 (KB4459923)
2018-10 Security Monthly Quality Rollup for Windows Server 2012 for x64-based Systems (KB4462929)
Microsoft .NET Framework 4.7.2 for Windows Server 2012 for x64 (KB4054542)
Security Update for Windows Server 2012 (KB2992611)


I ran SFCFix and it found no corruptions. see attached.
I ran DISM /Online /Cleanup-Image /RestoreHealth with source pointed at a windows 2012 iso, also with not source . got the same error. 80073712 - corrupt component store
I ran a sc /scannow and it found a lot of errors which it couldn't fix. see attached zipped CBS.log

Hope you can help!

 

[coryb]

Hi, Any chance of some help?

 

[Sysnative Windows Update]

Hi! Welcome to Sysnative! I'll be with you tonight!

 

[Sysnative Windows Update]

Please start with the following:

Retrieve Components Hive
1. Navigate to C:\Windows\System32\Config and locate the COMPONENTS file.
2. Please copy this file to your desktop.
Note: If you receive an error that this file is in-use, simply reboot your computer and try again.
3. Right-click on this file on your desktop and select Send To...Compressed (zipped) folder. This will create a file named COMPONENTS.ZIP on your desktop.
4. The file will likely be too large to upload here so please upload to a file sharing service and just provide the link here.