[SOLVED] Error 800736B3 when installing Windows Updates

M

MrClayPole

Member
Joined
Dec 12, 2016
Posts
17
When installing windows updates they install without issue but during the required reboot I get error 800736B3 and nearly all outstanding Windows updates report as Failed install. I'm running Windows 2012 R2 Standard. I've ran sfc /scannow and SFCFix.exe but both have failed to resolve the issue. I've attached a zip of CBS.log and the SFCFix.exe. Let me know if you need any more infomation.

Thanks
 

Attachments

Hi and welcome to Sysnative. Please start with the following.

Step#1 - DISM /RestoreHealth Scan
Warning:this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.

  1. Right-click on the Start
    w8start.png
    button and select Command Prompt (Admin)
  2. When command prompt opens, Copy (Ctrl+C) and Paste (Right-click > Paste) the following command into it, then press Enter
    Dism /Online /Cleanup-Image /RestoreHealth
  3. Once it finishes, copy and paste the following into the command-prompt window and press Enter. If prompted to overwrite the existing file go ahead.
    copy %windir%\logs\cbs\cbs.log "%userprofile%\Desktop\cbs.txt"
  4. Once this has completed please go to your Desktop and you will find CBS.txt => Please zip/upload to this thread.
    Please Note:: if the file is too big (over 7MB) to upload to your next post, please upload via a service such as Dropbox or One Drive or SendSpace and just provide the link.
 
Hi BrianDrab, Thanks for you assistance with the issue it's had me stumped for a few days now. Please find attached the requested infomation
 

Attachments

Let's fix the following first.
Code: 
(p) CSI Manifest Corrupt   msil_system.workflow.componentmodel_31bf3856ad364e35_4.0.9600.18555_none_e2ae15c468b4f8b6
Repair failed: Missing replacement manifest.

Please do the following.

Step#1 - SFCFix Script
Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.

  1. Download SFCFix.exe (by niemiro) and save this to your Desktop. If you still have this on your desktop from downloading previously, you don't need to re-download.
  2. Download the file below, SFCFix.zip, and save this to your Desktop. Ensure that this file is named SFCFix.zip - do not rename it.
  3. Save any open documents and close all open windows.
  4. On your Desktop, you should see two files: SFCFix.exe and SFCFix.zip.
  5. Drag the file SFCFix.zip onto the file SFCFix.exe and release it.
  6. SFCFix will now process the script.
  7. Upon completion, a file should be created on your Desktop: SFCFix.txt.
  8. Copy (Ctrl+C) and Paste (Ctrl+V) the contents of this file into your next post for me to analyse please
 

Attachments

Thanks, as requested

SFCFix version 3.0.0.0 by niemiro.
Start time: 2016-12-16 21:17:55.540
Microsoft Windows Server 2012 R2 Update 3 - amd64
Using .zip script file at C:\Users\Administrator.000\Downloads\SFCFix.zip [0]




PowerCopy::
Successfully took permissions for file or folder C:\Windows\Winsxs\Manifests\msil_system.workflow.componentmodel_31bf3856ad364e35_4.0.9600.18555_none_e2ae15c468b4f8b6.manifest

Successfully copied file C:\Users\Administrator.000\AppData\Local\niemiro\Archive\Manifests\msil_system.workflow.componentmodel_31bf3856ad364e35_4.0.9600.18555_none_e2ae15c468b4f8b6.manifest to C:\Windows\Winsxs\Manifests\msil_system.workflow.componentmodel_31bf3856ad364e35_4.0.9600.18555_none_e2ae15c468b4f8b6.manifest.

Successfully restored ownership for C:\Windows\Winsxs\Manifests\msil_system.workflow.componentmodel_31bf3856ad364e35_4.0.9600.18555_none_e2ae15c468b4f8b6.manifest
Successfully restored permissions on C:\Windows\Winsxs\Manifests\msil_system.workflow.componentmodel_31bf3856ad364e35_4.0.9600.18555_none_e2ae15c468b4f8b6.manifest
PowerCopy:: directive completed successfully.




Successfully processed all directives.
SFCFix version 3.0.0.0 by niemiro has completed.
Currently storing 1 datablocks.
Finish time: 2016-12-16 21:17:55.827
Script hash: ejo9jB/PnU/XGGAl2MXibrPYsRFq0ICA5oD2v5It+X0=
----------------------EOF-----------------------
 
Please do the following again.

Step#1 - DISM /RestoreHealth Scan
Warning:this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.


  1. Right-click on the Start
    w8start.png
    button and select Command Prompt (Admin)
  2. When command prompt opens, Copy (Ctrl+C) and Paste (Right-click > Paste) the following command into it, then press Enter
    Dism /Online /Cleanup-Image /RestoreHealth
  3. Once it finishes, copy and paste the following into the command-prompt window and press Enter. If prompted to overwrite the existing file go ahead.
    copy %windir%\logs\cbs\cbs.log "%userprofile%\Desktop\cbs.txt"
  4. Once this has completed please go to your Desktop and you will find CBS.txt => Please zip/upload to this thread.
    Please Note:: if the file is too big (over 7MB) to upload to your next post, please upload via a service such as Dropbox or One Drive or SendSpace and just provide the link.
 
Excellent. That's fixed so now let's do the following scan.

SFC Scan
1. Right-click on the Start
w8start.png
button and select Command Prompt (Admin)
2. When command prompt opens, Copy (Ctrl+C) and Paste (Right-click > Paste) the following command into it, then press Enter
 sfc /scannow

3. Once it finishes, copy and paste the following into the command-prompt window and press Enter.
copy %windir%\logs\cbs\cbs.log "%userprofile%\Desktop\cbs.txt"

4. Once this has completed please go to your Desktop and you will find CBS.txt => Right-click on this file and choose Send To...Compressed (zipped folder). Please upload this zipped file CBS.zip to this thread

Please Note:: if the file is too big to upload to your next post please upload via a service such as Dropbox or One Drive or SendSpace and just provide the link.
 
Thanks, I've ran the "sfc /scannow" and I've attached cbs.txt as a zip. The sfc completed saying it was unable to repair the corruption.
 

Attachments

Here's the next fix.

Step#1 - SFCFix Script
Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.

  1. Download SFCFix.exe (by niemiro) and save this to your Desktop. If you still have this on your desktop from downloading previously, you don't need to re-download.
  2. Download the file below, SFCFix.zip, and save this to your Desktop. Ensure that this file is named SFCFix.zip - do not rename it.
  3. Save any open documents and close all open windows.
  4. On your Desktop, you should see two files: SFCFix.exe and SFCFix.zip.
  5. Drag the file SFCFix.zip onto the file SFCFix.exe and release it.
  6. SFCFix will now process the script.
  7. Upon completion, a file should be created on your Desktop: SFCFix.txt.
  8. Copy (Ctrl+C) and Paste (Ctrl+V) the contents of this file into your next post for me to analyse please
 

Attachments

Thanks for the fix. I've ran it and the output is below.

SFCFix version 3.0.0.0 by niemiro.
Start time: 2016-12-17 10:59:31.837
Microsoft Windows Server 2012 R2 Update 3 - amd64
Using .zip script file at C:\Users\Administrator.000\Desktop\SFCFix.zip [0]




PowerCopy::
Successfully took permissions for file or folder C:\Windows\Winsxs\x86_netfx-netfxsbs12_hkf_31bf3856ad364e35_6.3.9600.16384_none_a265f33dfd00c15d\netfxsbs12.hkf

Successfully copied file C:\Users\Administrator.000\AppData\Local\niemiro\Archive\Winsxs\x86_netfx-netfxsbs12_hkf_31bf3856ad364e35_6.3.9600.16384_none_a265f33dfd00c15d\netfxsbs12.hkf to C:\Windows\Winsxs\x86_netfx-netfxsbs12_hkf_31bf3856ad364e35_6.3.9600.16384_none_a265f33dfd00c15d\netfxsbs12.hkf.

Successfully restored ownership for C:\Windows\Winsxs\x86_netfx-netfxsbs12_hkf_31bf3856ad364e35_6.3.9600.16384_none_a265f33dfd00c15d\netfxsbs12.hkf
Successfully restored permissions on C:\Windows\Winsxs\x86_netfx-netfxsbs12_hkf_31bf3856ad364e35_6.3.9600.16384_none_a265f33dfd00c15d\netfxsbs12.hkf
PowerCopy:: directive completed successfully.




Successfully processed all directives.
SFCFix version 3.0.0.0 by niemiro has completed.
Currently storing 2 datablocks.
Finish time: 2016-12-17 10:59:32.070
Script hash: 4Ti4RSqQlv+mqr4eGcKrY+nOARp6dDuW7lLBPhO7lh8=
----------------------EOF-----------------------
 
Please do the following again.

SFC Scan
1. Right-click on the Start
w8start.png
button and select Command Prompt (Admin)
2. When command prompt opens, Copy (Ctrl+C) and Paste (Right-click > Paste) the following command into it, then press Enter
 sfc /scannow

3. Once it finishes, copy and paste the following into the command-prompt window and press Enter.
copy %windir%\logs\cbs\cbs.log "%userprofile%\Desktop\cbs.txt"

4. Once this has completed please go to your Desktop and you will find CBS.txt => Right-click on this file and choose Send To...Compressed (zipped folder). Please upload this zipped file CBS.zip to this thread

Please Note:: if the file is too big to upload to your next post please upload via a service such as Dropbox or One Drive or SendSpace and just provide the link.
 
One or two more fixes and we should be set. Please do the following.

Step#1 - SFCFix Script
Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.

  1. Download SFCFix.exe (by niemiro) and save this to your Desktop. If you still have this on your desktop from downloading previously, you don't need to re-download.
  2. Download the file below, SFCFix.zip, and save this to your Desktop. Ensure that this file is named SFCFix.zip - do not rename it.
  3. Save any open documents and close all open windows.
  4. On your Desktop, you should see two files: SFCFix.exe and SFCFix.zip.
  5. Drag the file SFCFix.zip onto the file SFCFix.exe and release it.
  6. SFCFix will now process the script.
  7. Upon completion, a file should be created on your Desktop: SFCFix.txt.
  8. Copy (Ctrl+C) and Paste (Ctrl+V) the contents of this file into your next post for me to analyse please
 

Attachments

Thanks for sticking with this issue. I've ran the zip below is the output.

SFCFix version 3.0.0.0 by niemiro.
Start time: 2016-12-17 19:43:44.078
Microsoft Windows Server 2012 R2 Update 3 - amd64
Using .zip script file at C:\Users\Administrator.000\Downloads\SFCFix.zip [0]




PowerCopy::
Successfully took permissions for file or folder C:\Windows\Winsxs\x86_netfx-netfxsbs12_hkf_31bf3856ad364e35_6.3.9600.16384_none_a265f33dfd00c15d\netfxsbs12.hkf

WARNING: File C:\Windows\Winsxs\x86_netfx-netfxsbs12_hkf_31bf3856ad364e35_6.3.9600.16384_none_a265f33dfd00c15d\netfxsbs12.hkf was not backed up as that would replace the current backup.
Successfully copied file C:\Users\Administrator.000\AppData\Local\niemiro\Archive\Winsxs\x86_netfx-netfxsbs12_hkf_31bf3856ad364e35_6.3.9600.16384_none_a265f33dfd00c15d\netfxsbs12.hkf to C:\Windows\Winsxs\x86_netfx-netfxsbs12_hkf_31bf3856ad364e35_6.3.9600.16384_none_a265f33dfd00c15d\netfxsbs12.hkf.

Successfully restored ownership for C:\Windows\Winsxs\x86_netfx-netfxsbs12_hkf_31bf3856ad364e35_6.3.9600.16384_none_a265f33dfd00c15d\netfxsbs12.hkf
Successfully restored permissions on C:\Windows\Winsxs\x86_netfx-netfxsbs12_hkf_31bf3856ad364e35_6.3.9600.16384_none_a265f33dfd00c15d\netfxsbs12.hkf
PowerCopy:: directive completed successfully.




Successfully processed all directives.
SFCFix version 3.0.0.0 by niemiro has completed.
Currently storing 2 datablocks.
Finish time: 2016-12-17 19:43:44.324
Script hash: quHnC+AZZe7XjkUHRW7SWs5t6FpHjV3ev7nYXE1dtz8=
----------------------EOF-----------------------
 
Please do the following again.

SFC Scan
1. Right-click on the Start
w8start.png
button and select Command Prompt (Admin)
2. When command prompt opens, Copy (Ctrl+C) and Paste (Right-click > Paste) the following command into it, then press Enter
 sfc /scannow

3. Once it finishes, copy and paste the following into the command-prompt window and press Enter.
copy %windir%\logs\cbs\cbs.log "%userprofile%\Desktop\cbs.txt"

4. Once this has completed please go to your Desktop and you will find CBS.txt => Right-click on this file and choose Send To...Compressed (zipped folder). Please upload this zipped file CBS.zip to this thread

Please Note:: if the file is too big to upload to your next post please upload via a service such as Dropbox or One Drive or SendSpace and just provide the link.
 
Thanks, I think we might have done it "Windows Resource Protection did not find any integrity violations.". I've attached the cbs.txt for review
 

Attachments

Hi, You were right to cautious. Out of 38 updates 16 failed to install with 80070663 error. Not sure if it's significant but all the updates that failed are all Microsoft Office updates. I've attached the WindowsUpdate.log in case that helps.
 

Attachments

Attempt to install all updates again and see if any of them install. If ALL of them fail to install, please provide me with one of the KB numbers that isn't installing.
 
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