[SOLVED] Error 80072F8F & SSL in IE broken.

[Aetherins]

Hello, I'm trying to help a buddy of mine to fix his Windows Update problem. It's not updating, giving an error 80072F8F.

Windows 8.1 Swedish, OEM license. I have run "chkdsk c: /F /V" (results ok), and SMART info indicates the HDD is healthy. I have also run av scans from different tools (Kaspersky, AdwCleaner, MalwareBytes..), and they come back OK.

Searching this error code i find the same two answers, either time is wrong, or missing "GTE CyberTrust Global Root" root certificate.
I have checked the time:

Read More:

C:\Windows\system32>W32TM /stripchart /computer:time.windows.com /samples:5 /dataonly
Tracking time.windows.com [23.99.222.162:123].
Collecting 5 samples.
The current time is 5.8.2015 10:27:23.
10:27:23, -00.1418654s
10:27:25, -00.1473091s
10:27:28, -00.1532897s
10:27:30, -00.1447571s
10:27:32, -00.1430850s

And checked that the GTE certificate exists in Trusted Root Authorities.
However, I cannot connect to https://www.microsoft.com/ or ANY https webpage with IE 11, while Chrome works fine. No proxy configured.


Before running SFCfix I tried the DISM /RestoreHealth command according to the link below, as well as the DISM /RestoreHealth /Source:wim command, using Windows 8.1 on a USB drive as source.
DISM - Fixing Component Store Corruption in Windows 8

Running SFCfix shows some corrupted files.

Read More:

SFCFix version 2.4.5.0 by niemiro.
Start time: 2015-08-04 17:01:23.544
Microsoft Windows 8.1 Update 2 - amd64
Not using a script file.




AutoAnalysis::
FIXED: Performed DISM repair on file Amd64\CNBJ2530.DPB of version 6.3.9600.16384.


CORRUPT: C:\Windows\winsxs\amd64_microsoft-windows-dns-client-minwin_31bf3856ad364e35_6.3.9600.17039_none_8685085ef6efb584\dnsrslvr.dll
CORRUPT: C:\Windows\winsxs\amd64_microsoft-windows-filemanager.appxmain_31bf3856ad364e35_6.3.9600.17334_none_e2a50f60f9c30e69\SkyDriveSplashScreen.scale-180.png
CORRUPT: C:\Windows\winsxs\amd64_microsoft-windows-ncryptsslp-dll_31bf3856ad364e35_6.3.9600.17385_none_ad31284578674c71\ncryptsslp.dll
CORRUPT: C:\Windows\winsxs\x86_microsoft-windows-ncryptsslp-dll_31bf3856ad364e35_6.3.9600.17385_none_51128cc1c009db3b\ncryptsslp.dll
CORRUPT: C:\Windows\winsxs\amd64_microsoft-windows-runtime-metadata_31bf3856ad364e35_6.3.9600.16384_none_21b09b58dbd0ec3a\Windows.Media.winmd
CORRUPT: C:\Windows\winsxs\wow64_microsoft-windows-runtime-metadata_31bf3856ad364e35_6.3.9600.16384_none_2c0545ab1031ae35\Windows.Media.winmd
CORRUPT: C:\Windows\winsxs\amd64_wstorflt.inf_31bf3856ad364e35_6.3.9600.16384_none_b1524ea5ec4436e6\VmdCoinstall.dll
CORRUPT: C:\Windows\winsxs\msil_system.serviceprocess.resources_b03f5f7f11d50a3a_6.3.9600.17226_sv-se_cf57d82de1ddb073\System.ServiceProcess.resources.dll




SUMMARY: Some corruptions could not be fixed automatically. Seek advice from helper or sysnative.com.
   CBS & SFC total detected corruption count:     8
   CBS & SFC total unimportant corruption count:  0
   CBS & SFC total fixed corruption count:        1
   SURT total detected corruption count:          0
   SURT total unimportant corruption count:       0
   SURT total fixed corruption count:             0
AutoAnalysis:: directive completed successfully.





Successfully processed all directives.
SFCFix version 2.4.5.0 by niemiro has completed.
Currently storing 0 datablocks.
Finish time: 2015-08-04 17:25:13.490
----------------------EOF-----------------------

It seems to me that these corrupted files may have something to do with SSL not working (ncryptsslp.dll, dnsrslvr.dll), but I have no idea of to how to fix them manually.

I also ran Microsofts WindowsUpdateDiagnostic.diagcab, which found some errors that it said it fixed, then rebooted and ran it again, and it said it found and fixed the same problems again.

Read More:

Hittade problem


* Service registration is missing or corrupt
Reset service registration


* Fel 0x8007000D(2015-08-05-T-09_10_41) i Windows Update
Återställer dataarkiv för Windows Update

I hope you can help me, I'd really like to avoid having to reinstall Windows.

 

[Aetherins]

Couldn't bother to wait any longer for a reply. Did a refresh install, which solved the problem.

 

[BrianDrab]

Thanks for letting us know.

 

[rose]

Hello,Please someone help me
My laptop has win7 64 prof.
recently I got error that "Windows could not search for new update "
Error Code is 80072f8f
I tried to set time but it doesnt work:confused2:
I bought Office 2013 and I can not active it as well( same error code).
Please help me

 

[BrianDrab]

rose -

Please start a topic of your own and someone will assist. Instructions for doing so are here.