[SOLVED] Error 800700A1 when installing KB3000850

[werner 12]

Translate from german to Englisch with goo**
Is there anyone to can help me.
I read all the Threads with this problem.
I have done the sfc /scannnow
and the Convert CBS.log to CBS.txt

the file is as a attachment at this post (i hope so)

Many thanks for the helper

Greetings Werner

 

[BrianDrab]

Hi and welcome to Sysnative. Sorry for the delay. Please do the following.

Step#1 - SFCFix Script
Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.

1. Download SFCFix.exe (by niemiro) and save this to your Desktop. If you still have this on your desktop from downloading previously, you don't need to re-download.
2. Download the file below, SFCFix.zip, and save this to your Desktop. Ensure that this file is named SFCFix.zip - do not rename it.
3. Save any open documents and close all open windows.
4. On your Desktop, you should see two files: SFCFix.exe and SFCFix.zip.
5. Drag the file SFCFix.zip onto the file SFCFix.exe and release it.
6. SFCFix will now process the script.
7. Upon completion, a file should be created on your Desktop: SFCFix.txt.
8. Copy (Ctrl+C) and Paste (Ctrl+V) the contents of this file into your next post for me to analyse please

Step#2 - SFC
1. Right-click on the Start

button and select Command Prompt (Admin)
2. When command prompt opens, Copy (Ctrl+C) and Paste (Right-click > Paste) the following command into it, then press Enter
sfc /scannow

3. Once it finishes, copy and paste the following into the command-prompt window and press Enter.
copy %windir%\logs\cbs\cbs.log "%userprofile%\Desktop\cbs.txt"

4. Once this has completed please go to your Desktop and you will find CBS.txt => Please upload CBS.txt to this thread

Please Note:: if the file is too big to upload to your next post please upload via a service such as Dropbox or One Drive or SendSpace and just provide the link.

Step#3 - Try installing Update again
Let me know how it goes.

---

Items for your next post
1. SFCFix log
2. CBS log

 

[werner 12]

Hi BrianDrab,

Thank you so much for helping me.

firts of all. After doing all the steps you wrote me the KB30000850 was installed without error!

result from Step #1 was the file SFCFix.txt
the content is
......


SFCFix version 2.4.3.0 by niemiro.
Start time: 2015-05-22 08:23:16.862
Microsoft Windows 8.1 Update 3 - amd64
Using .zip script file at C:\Users\Werni\Desktop\SFCFix.zip [0]




PowerCopy::
Successfully took permissions for file or folder C:\WINDOWS\winsxs\amd64_microsoft-windows-com-dtc-runtime_31bf3856ad364e35_6.3.9600.16384_none_0a1162f033fa01f6\MSDTC.LOG

Successfully copied file C:\Users\Werni\AppData\Local\niemiro\Archive\winsxs\amd64_microsoft-windows-com-dtc-runtime_31bf3856ad364e35_6.3.9600.16384_none_0a1162f033fa01f6\MSDTC.LOG to C:\WINDOWS\winsxs\amd64_microsoft-windows-com-dtc-runtime_31bf3856ad364e35_6.3.9600.16384_none_0a1162f033fa01f6\MSDTC.LOG.

Successfully restored ownership for C:\WINDOWS\winsxs\amd64_microsoft-windows-com-dtc-runtime_31bf3856ad364e35_6.3.9600.16384_none_0a1162f033fa01f6\MSDTC.LOG
Successfully restored permissions on C:\WINDOWS\winsxs\amd64_microsoft-windows-com-dtc-runtime_31bf3856ad364e35_6.3.9600.16384_none_0a1162f033fa01f6\MSDTC.LOG
PowerCopy:: directive completed successfully.




Successfully processed all directives.
SFCFix version 2.4.3.0 by niemiro has completed.
Currently storing 1 datablocks.
Finish time: 2015-05-22 08:23:17.081
Script hash: bnrl3bw6SL4d5BM9g9t9+G1Mkcnqhq2hrNPyS4MqrI4=
----------------------EOF-----------------------

......

the result from Step#2 was the file CBS.txt

the result from the Step#3 was "it is installed without error" super!

I have a question about the desired items.
I see on my desktop only the SFCFix.txt and the CBS.txt not the *.log
Where can i find these two files?

Greetings Werner

 

[BrianDrab]

I have a question about the desired items.
I see on my desktop only the SFCFix.txt and the CBS.txt not the *.log
Where can i find these two files?

That was my bad. It wasn't exactly clear. The files I wanted were the SFCFix.txt and CBS.txt from the desktop. But there is no need as it appears to have resolved your issue so take care.

 

[werner 12]

Ok i undestand Brian Drab.
Many Thanks for the quickly competent help.
I am very happy

with best regards
Werner