[SOLVED] Error 80070002 when installing updates

gbandres

gbandres

Active member
Joined
Mar 7, 2019
Posts
37
Hi I have a WS2008R2 and i'm having problems installing the last updates. Since March I'm having this error and I couldn't fix it. The error is Error 80070002

I attach the CBS.log, I also ran SFCfix.exe and it didn't find any problem

Could you help me with this??

Thank you so much
 

Attachments

Hi,

Please execute the following:


SFCFix Script

!!! WARNING !!! The following fix is only relevant for this system and no other, applying this fix on another computer will not work and most likely will cause problems...
  • Download SFCFix.exe (by Niemiro) and save it to the Desktop
  • Download the file SFCFIX.ZIP, attached below, and save this to your Desktop
  • On your Desktop, make sure you have the two files:
    myjIXnC.png
    SFCFix.exe and
    sfpcJCen14An3ndjNGCI7mByhjHJud.png
    SFCFIX.zip
  • Drag the file SFCFIX.zip onto the file SFCFix.exe and release it
  • The SFCFix tool will process the script
  • Upon completion, a log file SFCFix.txt should be created on your Desktop
  • Open the SFCFix.txt log and copy & paste the contents to your post


After the fix please run also SURT.


System Update Readiness Tool (SUR)
  • Download the System Update Readiness Tool (x64) and save it to some place, its a big download and eventually we need to run it several times, please keep the file
  • Run the tool. Its like an Update but it can take a long time to do the work. You will get an Installation Complete screen when it's done running
  • Please attach to your post the log from the following location: C:\Windows\Logs\CBS\CheckSUR.log
    Note:     If the file is too big please Zip it and upload the ZIP file to a service like Dropbox, Google Drive, OneDrive or upload to SendSpace and just provide the link for the file here.
 

Attachments

Hi this is the log file and the checkSUR:

SFCFix version 3.0.1.0 by niemiro.
Start time: 2019-05-27 08:59:45.262
Microsoft Windows Server 2008 R2 Service Pack 1 - amd64
Using .zip script file at C:\Users\guillermo.bandres\Desktop\SFCFix.zip [0]




PowerCopy::
Successfully took permissions for file or folder C:\Windows\WinSxS

Successfully created directory tree \\?\C:\Windows\WinSxS\x86_microsoft-windows-directwrite_31bf3856ad364e35_7.1.7601.23688_none_c657164201eacd8d.

Successfully copied file C:\Users\guillermo.bandres\AppData\Local\niemiro\Archive\WinSxS\x86_microsoft-windows-directwrite_31bf3856ad364e35_7.1.7601.23688_none_c657164201eacd8d\dwrite.dll to C:\Windows\WinSxS\x86_microsoft-windows-directwrite_31bf3856ad364e35_7.1.7601.23688_none_c657164201eacd8d\dwrite.dll.

Successfully restored ownership for C:\Windows\WinSxS
Successfully restored permissions on C:\Windows\WinSxS
PowerCopy:: directive completed successfully.




Successfully processed all directives.
SFCFix version 3.0.1.0 by niemiro has completed.
Currently storing 1 datablocks.
Finish time: 2019-05-27 09:00:15.558
Script hash: WgfiZOAEJrBGtF7/d6GSD906/vVjIQZya8hkCGRUL+s=
----------------------EOF-----------------------

Thank you!
 

Attachments

Hi,

Thanks for the logs.

Now try to install one of those updates that failed before, let me know the resulting error if it fails and collect the new CBS.log.
 
The x64 version of the file is also corrupted...


SFCFix Script

!!! WARNING !!! The following fix is only relevant for this system and no other, applying this fix on another computer will not work and most likely will cause problems...
  • Download SFCFix.exe (by Niemiro) and save it to the Desktop
  • Download the file SFCFIX.ZIP, attached below, and save this to your Desktop
  • On your Desktop, make sure you have the two files:
    myjIXnC.png
    SFCFix.exe and
    sfpcJCen14An3ndjNGCI7mByhjHJud.png
    SFCFIX.zip
  • Drag the file SFCFIX.zip onto the file SFCFix.exe and release it
  • The SFCFix tool will process the script
  • Upon completion, a log file SFCFix.txt should be created on your Desktop
  • Open the SFCFix.txt log and copy & paste the contents to your post

Did you run SFC /scannow before you initial post?
 

Attachments

Yes I ran SFC /scannow and it didn't show any error. This is the SFCFix log

SFCFix version 3.0.1.0 by niemiro.
Start time: 2019-05-27 11:28:38.446
Microsoft Windows Server 2008 R2 Service Pack 1 - amd64
Using .zip script file at C:\Users\guillermo.bandres\Desktop\SFCFix.zip [0]




PowerCopy::
Successfully took permissions for file or folder C:\Windows\WinSxS

Successfully created directory tree \\?\C:\Windows\WinSxS\amd64_microsoft-windows-directwrite_31bf3856ad364e35_7.1.7601.23688_none_2275b1c5ba483ec3.

Successfully copied file C:\Users\guillermo.bandres\AppData\Local\niemiro\Archive\WinSxS\amd64_microsoft-windows-directwrite_31bf3856ad364e35_7.1.7601.23688_none_2275b1c5ba483ec3\DWrite.dll to C:\Windows\WinSxS\amd64_microsoft-windows-directwrite_31bf3856ad364e35_7.1.7601.23688_none_2275b1c5ba483ec3\DWrite.dll.

Successfully restored ownership for C:\Windows\WinSxS
Successfully restored permissions on C:\Windows\WinSxS
PowerCopy:: directive completed successfully.




Successfully processed all directives.
SFCFix version 3.0.1.0 by niemiro has completed.
Currently storing 1 datablocks.
Finish time: 2019-05-27 11:29:03.406
Script hash: PaLzZZAtPWSV+lmjNe8J+9BRrmdVZn5fvchAY690QQg=
----------------------EOF-----------------------
 
Try the same update again and collect the CBS.log after failing.
 
Hi when i run sfc /scannow it says that there is pending a reparing and it's necesary to reboot.
 
That could explain the same error on the report after the fix.

Please reboot the server when possible and then repeat the SFC and SURT scans.
 
Hi, finally I could restart the server the last weekend. I ran sfc /scannow and checksur and this is the log
 

Attachments

Hi,

Try to install only one of the updates, if it fails collect and attach the CBS.log please.
 
Hi,

Please tell me the update that you tried to install and the error code.
 
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