error 1734 the array bounds are invalid

[HectorDZJ]

I am having a problem trying to add features to a windows server 2016 installation getting error: The request to list features available on the specified server failed. Error: 0x800f0805 The specific package is not valid Windows package.

While trying to repair the setup I get the below:

C:\Users\Administrador.SERVIDOR>Dism /online /cleanup-image /restorehealth

Deployment Image Servicing and Management tool
Version: 10.0.14393.4169

Image Version: 10.0.14393.4169

[==========================100.0%==========================]
Error: 1734

The array bounds are invalid

The DISM log file can be found at C:\Windows\Logs\DISM\dism.log

I've tried following steps from Error 0x800f0805 when Server Manager and DISM fail to list the available features - Windows Server and other support docs but so far no luck, I am attaching the logs hoping they provide further insight

 

[Maxstar]

Hi and welcome to Sysnative,

Step 1. Download

SFCFix and save it to your desktop.

Warning: This fix was written specifically for this system. Do not run this fix on another system.

• Save any work you have open, and close all programs.
• Download the attachment SFCFix.zip and save it to your desktop.
• Drag the SFCFix.zip file over the SFCFix.exe executable and release it.

• SFCFix will launch, let it complete.
• Once done, a file will appear on your desktop, called SFCFix.txt.
• Post the logfile (SFCFix.txt) as attachment in your next reply.

Step 2. Run the following DISM command and post the result. If it fails attach a new copy of the CBS log.

DISM /online /cleanup-image /RestoreHealth

 

[HectorDZJ]

Hello,

Thank you for your response, I have executed the file and DISM now seems to complete without issues:

DISM /online /cleanup-image /RestoreHealth

Deployment Image Servicing and Management tool
Version: 10.0.14393.4169

Image Version: 10.0.14393.4169

[==========================100.0%==========================] The restore operation completed successfully.
The operation completed successfully.

however, even after attempting to restart I conitnue to get the error: The request to list features available on the specified server failed. Error: 0x800f0805 The specific package is not valid Windows package. Even an sfc /scannow came out clean:

sfc /scannow

Beginning system scan. This process will take some time.

Beginning verification phase of system scan.
Verification 100% complete.

Windows Resource Protection did not find any integrity violations.

I am attaching the logs for the script result as well as DISM and CBS, thank you for your support

 

[Maxstar]

Hi,

Export CBS (Component Based Servicing) hive

• Click on the Start button and type regedit
• When you see regedit on the list, right-click on it and select Run as administrator.
• When regedit opens, using the left pane, navigate to the following registry key and select it by clicking on it once.
  

  HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing

• Once selected, click File > Export....
• Change the Save as type: to Registry Hive Files (*.*).
  
  
  
  
  
• Name this file ComponentBasedServicing (with no file extension) and save it to your Desktop.
• Right-click on the saved file and choose Send > Compressed (zipped) Folder.
• Attach the .ZIP file to your next post.
• If the file is too large to upload here, upload the file to www.wetransfer.com and post the link in your next reply.

 

[HectorDZJ]

Hello,

Thank you for your support, please find the file attached. Also note that as I mentioned previously I added the HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\PackageIndex\System key as instructed in article Error 0x800f0805 when Server Manager and DISM fail to list the available features - Windows Server, both the key and the value were missing so I added both, other than that there are no changes I've done.

Thank you,

 

[Maxstar]

Hi,

Your CBS hive is only 136kB and badly damaged, the following subkeys are completely missing: ComponentDetect, PackageDetect, UpdateDetect.

Do you have recent backups of the software hive, and/or other backups of this server?

 

[HectorDZJ]

Hi,

I regret to say that I don't,

Thank you,

 

[Maxstar]

Hi.

Then I would suggest to perform a repair install, especially when this issue exists for a long time on this server!

 

[HectorDZJ]

Thank you for your support, I'll work on the repair then

 

[Maxstar]

Please keep me posted if you're running into issues or not?