Hello.
If you are still getting this error, try these two methods for a start:
Method 1:
Run the Windows Update Troubleshooter and check if it resolves the issue.
- Press Windows + X keys on the keyboard and select Control Panel
- Type Troubleshooting in the search bar on the Control Panel.
- Click on System and security under Troubleshoot computer problems.
- Click on Windows Update under Windows.
- Click on Advanced on the Windows update dialog box and click on Run as administrator (Enter the credentials if required).
- Click on Next and follow onscreen instruction complete the Windows Update troubleshooter.
If the issue still persist, follow the below method.
Method 2:
I would suggest you to manually reset the Windows Updates Components, restart the computer and check if that helps.
a) Press
Windows Key + X on the keyboard and then select “Command Prompt (Admin)” from the menu.
b) Stop the BITS, Cryptographic, MSI Installer and the Windows Update Services. To do this, type the following commands at a command prompt. Press the “ENTER” key after you type each command.
net stop wuauserv
net stop cryptSvc
net stop bits
net stop msiserver
c) Now rename the
SoftwareDistribution and
Catroot2 folder. You can do this by typing the following commands in the Command Prompt. Press the “ENTER” key after you type each command.
ren C:\Windows\SoftwareDistribution SoftwareDistribution.old
ren C:\Windows\System32\catroot2 Catroot2.old
d) Now, let’s restart the
BITS, Cryptographic, MSI Installer and the
Windows Update Services. Type the following commands in the Command Prompt for this. Press the
ENTER key after you type each command.
net start wuauserv
net start cryptSvc
net start bits
net start msiserver
e) Type
Exit in the
Command Prompt to close it.
Now you may try running the Windows Updates and check if the above steps resolve the issue.
