B BC1996 Member Joined Jan 26, 2023 Posts 6 Mar 9, 2023 #1 Am having issues with a relatively new install of Windows Server 2022 Standard. I will to install the Remote Access role to the server. But when attempting install, it fails instantly telling me to restart the server. This same error occurs no matter how many times it is rebooted. To attempt to fix this, I first ran SFC /SCANNOW which said there it found issues but is unable to fix. So next I ran DISM /Online /Cleanup-Image /RestoreHealth which is where I am getting the below error: "Error: 0x800f081f The source files could not be found. Use the "Source" option to specify the location of the files that are required to restore the feature. For more information on specifying a source location, see Configure a Windows Repair Source. The DISM log file can be found at C:\Windows\Logs\DISM\dism.log" Running the same command with the source specified returns the same error. I'd rather not rebuild this server, so any help attempting to fix this would be much appreciated. All files attached. Attachments DISM.zip 266.1 KB · Views: 1 CBS.zip 6.8 MB · Views: 7 ComponentsScanner.txt 762 bytes · Views: 3
Am having issues with a relatively new install of Windows Server 2022 Standard. I will to install the Remote Access role to the server. But when attempting install, it fails instantly telling me to restart the server. This same error occurs no matter how many times it is rebooted. To attempt to fix this, I first ran SFC /SCANNOW which said there it found issues but is unable to fix. So next I ran DISM /Online /Cleanup-Image /RestoreHealth which is where I am getting the below error: "Error: 0x800f081f The source files could not be found. Use the "Source" option to specify the location of the files that are required to restore the feature. For more information on specifying a source location, see Configure a Windows Repair Source. The DISM log file can be found at C:\Windows\Logs\DISM\dism.log" Running the same command with the source specified returns the same error. I'd rather not rebuild this server, so any help attempting to fix this would be much appreciated. All files attached.
Gary R Forum Moderator, Security Analyst, Windows Update Analyst Staff member Joined Aug 13, 2021 Posts 3,162 Mar 9, 2023 #2 Hi I'm Gary R, I'm a Security Analyst, and a Windows Update Trainee, and I'd like to help you with your problems. As a trainee there may be times when my instructions must first be checked by a qualified update expert, before I post them. This will by necessity introduce some delay when/if that occurs, so please be patient. I am looking over your logs now, and will be back as soon as I've finished analysing them. (as it's getting late where I am, it will likely be tomorrow morning, my time GMT) Can you please do the following for me ... Navigate to C:\Windows\System32\Config and locate the COMPONENTS file. Please copy this file to your desktop. Note: If you receive an error that this file is in-use, simply reboot your computer and try again. Right-click on this file on your desktop and select Send To...Compressed (zipped) folder. This will create a file named COMPONENTS.ZIP on your desktop. The file will likely be too large to upload here, if so please upload to a file sharing service. Examples of services to upload to are WeTransfer and TransferKit and SendFileOnline Please post me the link to the file
Hi I'm Gary R, I'm a Security Analyst, and a Windows Update Trainee, and I'd like to help you with your problems. As a trainee there may be times when my instructions must first be checked by a qualified update expert, before I post them. This will by necessity introduce some delay when/if that occurs, so please be patient. I am looking over your logs now, and will be back as soon as I've finished analysing them. (as it's getting late where I am, it will likely be tomorrow morning, my time GMT) Can you please do the following for me ... Navigate to C:\Windows\System32\Config and locate the COMPONENTS file. Please copy this file to your desktop. Note: If you receive an error that this file is in-use, simply reboot your computer and try again. Right-click on this file on your desktop and select Send To...Compressed (zipped) folder. This will create a file named COMPONENTS.ZIP on your desktop. The file will likely be too large to upload here, if so please upload to a file sharing service. Examples of services to upload to are WeTransfer and TransferKit and SendFileOnline Please post me the link to the file
B BC1996 Member Joined Jan 26, 2023 Posts 6 Mar 10, 2023 #3 Hi Gary, thank you for your reply. Completely understand and no point doing it if late for you :) Components file attached. Attachments COMPONENTS.zip 9.1 MB · Views: 2
Hi Gary, thank you for your reply. Completely understand and no point doing it if late for you :) Components file attached.
Gary R Forum Moderator, Security Analyst, Windows Update Analyst Staff member Joined Aug 13, 2021 Posts 3,162 Mar 10, 2023 #4 Thanks. Few things I need to check, and then I'll get back to you.
Gary R Forum Moderator, Security Analyst, Windows Update Analyst Staff member Joined Aug 13, 2021 Posts 3,162 Mar 10, 2023 #5 WARNING! The following fix is specific to the user's system in this thread only. No one else should follow these instructions, as it could damage your system. Download SFCFix.exe and save it to your desktop. Download the attachment SFCFix.zip and also save it on your desktop. Save any work you have open, and close all programs. Drag the SFCFix.zip file over the SFCFix.exe executable and release it. SFCFix will launch, let it complete. Once done, a file will appear on your desktop, called SFCFix.txt Open the file, then copy and paste its content in your next reply. Next ... Click Search button and type Command Prompt From the results, right click on the Command Prompt icon, and select Run as administrator A Command Window will open. Copy paste the command below into it, then press Enter Dism /Online /Cleanup-Image /RestoreHealth Once DISM has finished running ... If it fails, please post me your latest CBS.log If it completes successfully ... Restart the computer. Run the command SFC /SCANNOW in an elevated command prompt If it fails, please post me your latest CBS.log If it completes successfully, please try updating your machine. Let me know if you're able to, if not please post me your latest CBS.log Attachments SFCFix.zip 873.4 KB · Views: 17
WARNING! The following fix is specific to the user's system in this thread only. No one else should follow these instructions, as it could damage your system. Download SFCFix.exe and save it to your desktop. Download the attachment SFCFix.zip and also save it on your desktop. Save any work you have open, and close all programs. Drag the SFCFix.zip file over the SFCFix.exe executable and release it. SFCFix will launch, let it complete. Once done, a file will appear on your desktop, called SFCFix.txt Open the file, then copy and paste its content in your next reply. Next ... Click Search button and type Command Prompt From the results, right click on the Command Prompt icon, and select Run as administrator A Command Window will open. Copy paste the command below into it, then press Enter Dism /Online /Cleanup-Image /RestoreHealth Once DISM has finished running ... If it fails, please post me your latest CBS.log If it completes successfully ... Restart the computer. Run the command SFC /SCANNOW in an elevated command prompt If it fails, please post me your latest CBS.log If it completes successfully, please try updating your machine. Let me know if you're able to, if not please post me your latest CBS.log
Gary R Forum Moderator, Security Analyst, Windows Update Analyst Staff member Joined Aug 13, 2021 Posts 3,162 Mar 13, 2023 #6 It's been 3 days since my last post was posted ....... do you still need help with your problem ? If I don't hear back from you in the next 24 hours I will presume not, and close this topic.
It's been 3 days since my last post was posted ....... do you still need help with your problem ? If I don't hear back from you in the next 24 hours I will presume not, and close this topic.
B BC1996 Member Joined Jan 26, 2023 Posts 6 Mar 13, 2023 #7 Sorry Gary, never got a notification for this so didn't realise you'd replied. I will attempt the fix now and get back to you.
Sorry Gary, never got a notification for this so didn't realise you'd replied. I will attempt the fix now and get back to you.
B BC1996 Member Joined Jan 26, 2023 Posts 6 Mar 13, 2023 #8 DISM seemed to run successfully but upon restart, SFC then failed again. SFC.txt log below. And CBS.log attached. SFCFix version 3.0.2.1 by niemiro. Start time: 2023-03-13 10:28:58.965 Microsoft Windows Server 10 Build 20348 - amd64 Using .zip script file at C:\Users\Administrator.JDMESTATEAGENTS\Desktop\SFCFix.zip [0] PowerCopy:: Successfully took permissions for file or folder C:\Windows\WinSxS\msil_microsoft-windows-d..dministrativecenter_31bf3856ad364e35_10.0.20348.1_none_41e9f71c454b22ff\Active Directory Administrative Center.lnk Successfully took permissions for file or folder C:\Windows\WinSxS\msil_microsoft-windows-d..dministrativecenter_31bf3856ad364e35_10.0.20348.1_none_41e9f71c454b22ff\dsac.exe Successfully took permissions for file or folder C:\Windows\WinSxS\msil_microsoft-windows-d..dministrativecenter_31bf3856ad364e35_10.0.20348.1_none_41e9f71c454b22ff\dsac.exe.config Successfully took permissions for file or folder C:\Windows\WinSxS\amd64_microsoft-windows-d..c-usersandcomputers_31bf3856ad364e35_10.0.20348.1_none_c45981fcd1beeb71\Active Directory Users and Computers.lnk Successfully took permissions for file or folder C:\Windows\WinSxS\amd64_microsoft-windows-d..c-usersandcomputers_31bf3856ad364e35_10.0.20348.1_none_c45981fcd1beeb71\dsa.msc Successfully copied file C:\Users\Administrator.JDMESTATEAGENTS\AppData\Local\niemiro\Archive\msil_microsoft-windows-d..dministrativecenter_31bf3856ad364e35_10.0.20348.1_none_41e9f71c454b22ff\Active Directory Administrative Center.lnk to C:\Windows\WinSxS\msil_microsoft-windows-d..dministrativecenter_31bf3856ad364e35_10.0.20348.1_none_41e9f71c454b22ff\Active Directory Administrative Center.lnk. Successfully copied file C:\Users\Administrator.JDMESTATEAGENTS\AppData\Local\niemiro\Archive\msil_microsoft-windows-d..dministrativecenter_31bf3856ad364e35_10.0.20348.1_none_41e9f71c454b22ff\dsac.exe to C:\Windows\WinSxS\msil_microsoft-windows-d..dministrativecenter_31bf3856ad364e35_10.0.20348.1_none_41e9f71c454b22ff\dsac.exe. Successfully copied file C:\Users\Administrator.JDMESTATEAGENTS\AppData\Local\niemiro\Archive\msil_microsoft-windows-d..dministrativecenter_31bf3856ad364e35_10.0.20348.1_none_41e9f71c454b22ff\dsac.exe.config to C:\Windows\WinSxS\msil_microsoft-windows-d..dministrativecenter_31bf3856ad364e35_10.0.20348.1_none_41e9f71c454b22ff\dsac.exe.config. Successfully copied file C:\Users\Administrator.JDMESTATEAGENTS\AppData\Local\niemiro\Archive\amd64_microsoft-windows-d..c-usersandcomputers_31bf3856ad364e35_10.0.20348.1_none_c45981fcd1beeb71\Active Directory Users and Computers.lnk to C:\Windows\WinSxS\amd64_microsoft-windows-d..c-usersandcomputers_31bf3856ad364e35_10.0.20348.1_none_c45981fcd1beeb71\Active Directory Users and Computers.lnk. Successfully copied file C:\Users\Administrator.JDMESTATEAGENTS\AppData\Local\niemiro\Archive\amd64_microsoft-windows-d..c-usersandcomputers_31bf3856ad364e35_10.0.20348.1_none_c45981fcd1beeb71\dsa.msc to C:\Windows\WinSxS\amd64_microsoft-windows-d..c-usersandcomputers_31bf3856ad364e35_10.0.20348.1_none_c45981fcd1beeb71\dsa.msc. Successfully restored ownership for C:\Windows\WinSxS\msil_microsoft-windows-d..dministrativecenter_31bf3856ad364e35_10.0.20348.1_none_41e9f71c454b22ff\Active Directory Administrative Center.lnk Successfully restored permissions on C:\Windows\WinSxS\msil_microsoft-windows-d..dministrativecenter_31bf3856ad364e35_10.0.20348.1_none_41e9f71c454b22ff\Active Directory Administrative Center.lnk Successfully restored ownership for C:\Windows\WinSxS\msil_microsoft-windows-d..dministrativecenter_31bf3856ad364e35_10.0.20348.1_none_41e9f71c454b22ff\dsac.exe Successfully restored permissions on C:\Windows\WinSxS\msil_microsoft-windows-d..dministrativecenter_31bf3856ad364e35_10.0.20348.1_none_41e9f71c454b22ff\dsac.exe Successfully restored ownership for C:\Windows\WinSxS\msil_microsoft-windows-d..dministrativecenter_31bf3856ad364e35_10.0.20348.1_none_41e9f71c454b22ff\dsac.exe.config Successfully restored permissions on C:\Windows\WinSxS\msil_microsoft-windows-d..dministrativecenter_31bf3856ad364e35_10.0.20348.1_none_41e9f71c454b22ff\dsac.exe.config Successfully restored ownership for C:\Windows\WinSxS\amd64_microsoft-windows-d..c-usersandcomputers_31bf3856ad364e35_10.0.20348.1_none_c45981fcd1beeb71\Active Directory Users and Computers.lnk Successfully restored permissions on C:\Windows\WinSxS\amd64_microsoft-windows-d..c-usersandcomputers_31bf3856ad364e35_10.0.20348.1_none_c45981fcd1beeb71\Active Directory Users and Computers.lnk Successfully restored ownership for C:\Windows\WinSxS\amd64_microsoft-windows-d..c-usersandcomputers_31bf3856ad364e35_10.0.20348.1_none_c45981fcd1beeb71\dsa.msc Successfully restored permissions on C:\Windows\WinSxS\amd64_microsoft-windows-d..c-usersandcomputers_31bf3856ad364e35_10.0.20348.1_none_c45981fcd1beeb71\dsa.msc PowerCopy:: directive completed successfully. Successfully processed all directives. SFCFix version 3.0.2.1 by niemiro has completed. Currently storing 7 datablocks. Finish time: 2023-03-13 10:29:02.700 Script hash: pt3tq/w9L2R1FqlscVqEEDoop4wu+Vpuzsymh4EZRRk= ----------------------EOF----------------------- Attachments CBS.zip 253.5 KB · Views: 9
DISM seemed to run successfully but upon restart, SFC then failed again. SFC.txt log below. And CBS.log attached. SFCFix version 3.0.2.1 by niemiro. Start time: 2023-03-13 10:28:58.965 Microsoft Windows Server 10 Build 20348 - amd64 Using .zip script file at C:\Users\Administrator.JDMESTATEAGENTS\Desktop\SFCFix.zip [0] PowerCopy:: Successfully took permissions for file or folder C:\Windows\WinSxS\msil_microsoft-windows-d..dministrativecenter_31bf3856ad364e35_10.0.20348.1_none_41e9f71c454b22ff\Active Directory Administrative Center.lnk Successfully took permissions for file or folder C:\Windows\WinSxS\msil_microsoft-windows-d..dministrativecenter_31bf3856ad364e35_10.0.20348.1_none_41e9f71c454b22ff\dsac.exe Successfully took permissions for file or folder C:\Windows\WinSxS\msil_microsoft-windows-d..dministrativecenter_31bf3856ad364e35_10.0.20348.1_none_41e9f71c454b22ff\dsac.exe.config Successfully took permissions for file or folder C:\Windows\WinSxS\amd64_microsoft-windows-d..c-usersandcomputers_31bf3856ad364e35_10.0.20348.1_none_c45981fcd1beeb71\Active Directory Users and Computers.lnk Successfully took permissions for file or folder C:\Windows\WinSxS\amd64_microsoft-windows-d..c-usersandcomputers_31bf3856ad364e35_10.0.20348.1_none_c45981fcd1beeb71\dsa.msc Successfully copied file C:\Users\Administrator.JDMESTATEAGENTS\AppData\Local\niemiro\Archive\msil_microsoft-windows-d..dministrativecenter_31bf3856ad364e35_10.0.20348.1_none_41e9f71c454b22ff\Active Directory Administrative Center.lnk to C:\Windows\WinSxS\msil_microsoft-windows-d..dministrativecenter_31bf3856ad364e35_10.0.20348.1_none_41e9f71c454b22ff\Active Directory Administrative Center.lnk. Successfully copied file C:\Users\Administrator.JDMESTATEAGENTS\AppData\Local\niemiro\Archive\msil_microsoft-windows-d..dministrativecenter_31bf3856ad364e35_10.0.20348.1_none_41e9f71c454b22ff\dsac.exe to C:\Windows\WinSxS\msil_microsoft-windows-d..dministrativecenter_31bf3856ad364e35_10.0.20348.1_none_41e9f71c454b22ff\dsac.exe. Successfully copied file C:\Users\Administrator.JDMESTATEAGENTS\AppData\Local\niemiro\Archive\msil_microsoft-windows-d..dministrativecenter_31bf3856ad364e35_10.0.20348.1_none_41e9f71c454b22ff\dsac.exe.config to C:\Windows\WinSxS\msil_microsoft-windows-d..dministrativecenter_31bf3856ad364e35_10.0.20348.1_none_41e9f71c454b22ff\dsac.exe.config. Successfully copied file C:\Users\Administrator.JDMESTATEAGENTS\AppData\Local\niemiro\Archive\amd64_microsoft-windows-d..c-usersandcomputers_31bf3856ad364e35_10.0.20348.1_none_c45981fcd1beeb71\Active Directory Users and Computers.lnk to C:\Windows\WinSxS\amd64_microsoft-windows-d..c-usersandcomputers_31bf3856ad364e35_10.0.20348.1_none_c45981fcd1beeb71\Active Directory Users and Computers.lnk. Successfully copied file C:\Users\Administrator.JDMESTATEAGENTS\AppData\Local\niemiro\Archive\amd64_microsoft-windows-d..c-usersandcomputers_31bf3856ad364e35_10.0.20348.1_none_c45981fcd1beeb71\dsa.msc to C:\Windows\WinSxS\amd64_microsoft-windows-d..c-usersandcomputers_31bf3856ad364e35_10.0.20348.1_none_c45981fcd1beeb71\dsa.msc. Successfully restored ownership for C:\Windows\WinSxS\msil_microsoft-windows-d..dministrativecenter_31bf3856ad364e35_10.0.20348.1_none_41e9f71c454b22ff\Active Directory Administrative Center.lnk Successfully restored permissions on C:\Windows\WinSxS\msil_microsoft-windows-d..dministrativecenter_31bf3856ad364e35_10.0.20348.1_none_41e9f71c454b22ff\Active Directory Administrative Center.lnk Successfully restored ownership for C:\Windows\WinSxS\msil_microsoft-windows-d..dministrativecenter_31bf3856ad364e35_10.0.20348.1_none_41e9f71c454b22ff\dsac.exe Successfully restored permissions on C:\Windows\WinSxS\msil_microsoft-windows-d..dministrativecenter_31bf3856ad364e35_10.0.20348.1_none_41e9f71c454b22ff\dsac.exe Successfully restored ownership for C:\Windows\WinSxS\msil_microsoft-windows-d..dministrativecenter_31bf3856ad364e35_10.0.20348.1_none_41e9f71c454b22ff\dsac.exe.config Successfully restored permissions on C:\Windows\WinSxS\msil_microsoft-windows-d..dministrativecenter_31bf3856ad364e35_10.0.20348.1_none_41e9f71c454b22ff\dsac.exe.config Successfully restored ownership for C:\Windows\WinSxS\amd64_microsoft-windows-d..c-usersandcomputers_31bf3856ad364e35_10.0.20348.1_none_c45981fcd1beeb71\Active Directory Users and Computers.lnk Successfully restored permissions on C:\Windows\WinSxS\amd64_microsoft-windows-d..c-usersandcomputers_31bf3856ad364e35_10.0.20348.1_none_c45981fcd1beeb71\Active Directory Users and Computers.lnk Successfully restored ownership for C:\Windows\WinSxS\amd64_microsoft-windows-d..c-usersandcomputers_31bf3856ad364e35_10.0.20348.1_none_c45981fcd1beeb71\dsa.msc Successfully restored permissions on C:\Windows\WinSxS\amd64_microsoft-windows-d..c-usersandcomputers_31bf3856ad364e35_10.0.20348.1_none_c45981fcd1beeb71\dsa.msc PowerCopy:: directive completed successfully. Successfully processed all directives. SFCFix version 3.0.2.1 by niemiro has completed. Currently storing 7 datablocks. Finish time: 2023-03-13 10:29:02.700 Script hash: pt3tq/w9L2R1FqlscVqEEDoop4wu+Vpuzsymh4EZRRk= ----------------------EOF-----------------------
Gary R Forum Moderator, Security Analyst, Windows Update Analyst Staff member Joined Aug 13, 2021 Posts 3,162 Mar 13, 2023 #9 Looking over your latest log now, back ASAP.
Gary R Forum Moderator, Security Analyst, Windows Update Analyst Staff member Joined Aug 13, 2021 Posts 3,162 Mar 13, 2023 #10 Going to need to consult on something I found in your log, so might be a delay in me getting back to you. Hopefully it won't be a long one.
Going to need to consult on something I found in your log, so might be a delay in me getting back to you. Hopefully it won't be a long one.
B BC1996 Member Joined Jan 26, 2023 Posts 6 Mar 13, 2023 #11 No rush at all Gary. Thanks for your assistance
Gary R Forum Moderator, Security Analyst, Windows Update Analyst Staff member Joined Aug 13, 2021 Posts 3,162 Mar 13, 2023 #12 WARNING! The following fix is specific to the user's system in this thread only. No one else should follow these instructions, as it could damage your system. Download the attachment SFCFixScript.zip and save it on your desktop. Save any work you have open, and close all programs. Drag the SFCFixScript.zip file over the SFCFix.exe executable and release it. SFCFix will launch, let it complete. Once done, a file will appear on your desktop, called SFCFix.txt Open the file, then copy and paste its content in your next reply. Next ... Restart the computer. Run the command SFC /SCANNOW in an elevated command prompt and if it completes successfully, then try to update. If it fails, attach a zipped C:\Windows\Logs\CBS\CBS.log to your next reply. Attachments SFCFix.zip 1 MB · Views: 10
WARNING! The following fix is specific to the user's system in this thread only. No one else should follow these instructions, as it could damage your system. Download the attachment SFCFixScript.zip and save it on your desktop. Save any work you have open, and close all programs. Drag the SFCFixScript.zip file over the SFCFix.exe executable and release it. SFCFix will launch, let it complete. Once done, a file will appear on your desktop, called SFCFix.txt Open the file, then copy and paste its content in your next reply. Next ... Restart the computer. Run the command SFC /SCANNOW in an elevated command prompt and if it completes successfully, then try to update. If it fails, attach a zipped C:\Windows\Logs\CBS\CBS.log to your next reply.
B BC1996 Member Joined Jan 26, 2023 Posts 6 Mar 15, 2023 #13 Hi Gary, the above did work at cleaning up the SFC issues, but I was still unable to install the roles and features I originally ran the scan to fix. I instead decided to wipe the machine and start from scratch, which seems to have work. Thanks for all your help though and is much appreciated!
Hi Gary, the above did work at cleaning up the SFC issues, but I was still unable to install the roles and features I originally ran the scan to fix. I instead decided to wipe the machine and start from scratch, which seems to have work. Thanks for all your help though and is much appreciated!
Gary R Forum Moderator, Security Analyst, Windows Update Analyst Staff member Joined Aug 13, 2021 Posts 3,162 Mar 15, 2023 #14 You're welcome, thanks for letting me know. Glad you were able to resolve things, even if you did have to re-install. I'll mark this topic as solved.
You're welcome, thanks for letting me know. Glad you were able to resolve things, even if you did have to re-install. I'll mark this topic as solved.