Error 0x80073712 Win Server 2019 standard

[jorgehgarzon]

Hi I need your help!! I've tried to update the server and I have that error 0x80073712 Win. I ran ComponentsScanner and I attached the ComponentsScanner.

I stopped the services, deleted the folders catroot2 and SoftwareDistribution, differente commands and the error persists (attached too)

Please, tell me what can I do to solve this issue

Thanks a lot

 

[jorgehgarzon]

Just for the case, I attached the components folder

 

[jorgehgarzon]

Please, I'm watching if you need anything else!

 

[Maxstar]

Hi and welcome to Sysnative,

Upload a copy of the CBS folder

• Open Windows Explorer and browse to the C:\Windows\Logs folder.
• Right-click on the CBS folder and choose Send to > Compressed (zipped) folder.
• Now the message will appear, "Windows cannot create the Compressed (zipped) Folder here. Do you want it to be placed on the desktop instead?"
• Click on the Yes button here.

• Attach the file CBS.zip to your next reply.

 

[jorgehgarzon]

Done!! I'll be watching if you need anything else!

 

[Maxstar]

2023-10-25 15:57:23, Error                 CBS    Startup: Failed while processing non-critical driver operations queue. [HRESULT = 0x80070490 - ERROR_NOT_FOUND]
2023-10-25 15:57:23, Info                  CBS    Startup: Rolling back KTM, because drivers failed.

Upload the setupapi.dev.log file

• Open Windows Explorer and browse to the C:\Windows\INF folder.
• Right-click on the file setupapi.dev.log and choose Send to > Compressed (zipped) folder.
• Now the message will appear, "Windows cannot create the Compressed (zipped) Folder here. Do you want it to be placed on the desktop instead?"
• Click on the Yes button here.
• Attach the file setupapi.dev.zip in your next reply.

 

[jorgehgarzon]

Done!! I'll be watching if you need anything else!

 

[Maxstar]

Hi,

Download

SFCFix and save it to your desktop.

• Download the attachment SFCFixScript.txt and save it to your desktop.
• Drag the SFCFixScript.txt file over the SFCFix.exe executable and release it.

• SFCFix will launch, let it complete.
• Once done, a file will appear on your desktop, called SFCFix.txt.
• Post the logfile (SFCFix.txt) as attachment in your next reply.

 

[jorgehgarzon]

Done!! I'll be watching if you need anything else!

 

[Maxstar]

Hi,

• Click the Start button and in the search box, type Command Prompt
• When you see Command Prompt on the list, right-click on it and select Run as administrator.
• Copy and paste the following command line and press Enter.

pnputil -a C:\Windows\WinSxS\amd64_dual_miradisp.inf_31bf3856ad364e35_10.0.17763.1697_none_2fd9a56a4455ccaf\miradisp.inf

• When finished, copy and paste the result in our next post.

 

[jorgehgarzon]

Microsoft Windows [Version 10.0.17763.4377]
(c) 2018 Microsoft Corporation. All rights reserved.

C:\windows\system32>pnputil -a C:\Windows\WinSxS\amd64_dual_miradisp.inf_31bf3856ad364e35_10.0.17763.1697_none_2fd9a56a4455ccaf\miradisp.inf
Microsoft PnP Utility

Processing inf : miradisp.inf
Driver package added successfully.
Published name : miradisp.inf


Total attempted: 1
Number successfully imported: 1


C:\windows\system32>


Done!! I'll be watching if you need anything else!

 

[Maxstar]

Hi,

Please attempt to update, if it fails attach a new copy of the CBS logs and the Setupapi.dev.log.

 

[jorgehgarzon]

It didn't work! attached files and one screenshot. I'll be watching if you need anything else!

 

[Maxstar]

Now we have another error for a .NET Framework version only as it seems...

Upload your COMPONENTS hive.

• Navigate to C:\Windows\System32\Config and locate the COMPONENTS file.
• Please copy this file to your desktop.
• Note: If you receive an error that this file is in-use, simply reboot your computer and try again.
• Right-click on this file on your desktop and select Send To > Compressed (zipped) folder. This will create a file named COMPONENTS.ZIP on your desktop.
• If the file is too large to upload here, upload the file to www.wetransfer.com and post the link in your next reply.

 

[jorgehgarzon]

Done!! I'll be watching if you need anything else!

 

[Maxstar]

Hi,

Step 1.
Warning: This fix was written specifically for this system. Do not run this fix on another system.

• Save any work you have open, and close all programs.
• Download the attachment SFCFix.zip and save it to your desktop.
• Drag the SFCFix.zip file over the SFCFix.exe executable and release it.

• SFCFix will launch, let it complete.
• Once done, a file will appear on your desktop, called SFCFix.txt.
• Post the logfile (SFCFix.txt) as attachment in your next reply.

Step 2. Run the following DISM command and post the result. If it fails attach a new copy of the CBS log.

DISM /online /cleanup-image /RestoreHealth

 

[jorgehgarzon]

Microsoft Windows [Version 10.0.17763.4377]
(c) 2018 Microsoft Corporation. All rights reserved.

C:\windows\system32>DISM /online /cleanup-image /RestoreHealth

Deployment Image Servicing and Management tool
Version: 10.0.17763.3406

Image Version: 10.0.17763.4377

[===========================92.8%===================== ]
Error: 0x800f0954

DISM failed. No operation was performed.
For more information, review the log file.

The DISM log file can be found at C:\windows\Logs\DISM\dism.log

C:\windows\system32>


Done!! I'll be watching if you need anything else! unfortunately it failed.

 

[Maxstar]

Please attach the latest CBS logs, the DISM log is not very helpful.

 

[jorgehgarzon]

Hi, I attached the logs that you requested

 

[jorgehgarzon]

Hi, I attached these other logs that you requested