[SOLVED] Error 0x80073701 installing KB5030213 in a Windows Server 2016 Datacenter

F

Forastero26

Member
Joined
Sep 18, 2023
Posts
11
Hello.
I have a problem updating a server. This server is a node of a hyper-v cluster.
I execute this commands.
- chkdsk c:\
- sfc /scannow
- DISM /online /cleanup-image /scanhealth says ("The Component warehouse can be repaired")
- DISM /online /cleanup-image /restorehealth says ("Insufficient storage space to complete this operation")

I restart the server y make this steps.

Windows Update Forum Posting Instructions
 

Attachments

Hi and welcome to Sysnative,

Follow these instructions to remove an update.
  • Open the Start menu of Windows and type the command CMD
  • When you see Command Prompt on the list, right-click on it and select Run as administrator.
  • When command prompt opens, copy and paste the following command into it, then press enter.
Code: 
wusa /uninstall /KB:4103720
  • Let me know if it says it was successful or you get the message: The update KB4103720 is not installed on this computer.
 
Step 1. Upload a copy of the CBS folder
  • Open Windows Explorer and browse to the C:\Windows\Logs folder.
  • Right-click on the CBS folder and choose Send to > Compressed (zipped) folder.
  • Now the message will appear, "Windows cannot create the Compressed (zipped) Folder here. Do you want it to be placed on the desktop instead?"
  • Click on the Yes button here.
  • Attach the file CBS.zip to your next reply.


Step 2. Download the
577bf0efb8088-FRST.png
Farbar Recovery Scan Tool and save it to your Desktop:

Download the 64 bit version: - Farbar Recovery Scan Tool Link
  • Open the startmenu and type the command cmd.
  • After you find the Command Prompt, right click on it and select Run as Administrator.
  • Copy and paste the following into the Command Prompt and press enter.
Code: 
reg load HKLM\COMPONENTS C:\WINDOWS\SYSTEM32\CONFIG\COMPONENTS
Right-click on the file FRST64.exe and choose Run as administrator.
  • Copy and paste the following (code) into the Search box and click the Search Registry button.
Code: 
KB4103720
  • When the scan is complete, a message will display that SearchReg.txt is saved in the same folder FRST was started from.
  • Post the logfile SearchReg.txt as attachment in your next reply.
 
Open an elevated command prompt, run the following command and copy and paste the result in your next post.
Code: 
certutil -hashfile C:\Windows\Servicing\Packages\Package_1663_for_KB4022723~31bf3856ad364e35~amd64~~10.0.1.10.cat SHA256
 
C:\>certutil -hashfile C:\Windows\Servicing\Packages\Package_1663_for_KB4022723~31bf3856ad364e35~amd64~~10.0.1.10.cat SHA256

Hash SHA256 del archivo C:\Windows\Servicing\Packages\Package_1663_for_KB4022723~31bf3856ad364e35~amd64~~10.0.1.10.cat:
be8d92b2f8bc1815c902c9e57b7545761940398f7b6220e0a7acea8c80fec4cf
CertUtil: -hashfile comando completado correctamente.
 
Thanks, I'll need to setup a VM with this (expired) update to look into it further.
 
Hi,

Download SFCFix and save it to your desktop.
  • Download the attachment SFCFixScript.txt and save it to your desktop.
  • Drag the SFCFixScript.txt file over the SFCFix.exe executable and release it.
650b0c12c2515-62151e1bebac4-SFCFix-Txt-Eng.gif

  • SFCFix will launch, let it complete.
  • Once done, a file will appear on your desktop, called Files.zip.
  • Attach this file as attachment to your next reply.
 

Attachments

I ran the program around 08:30, it took an hour and a half, it seems to have stopped, the files.zip file has a size of 140 kb

1695286892712.png
 
Hi,

Step 1.
Warning: This fix was written specifically for this system. Do not run this fix on another system.
  • Save any work you have open, and close all programs.
  • Download the attachment SFCFix.zip and save it to your desktop.
  • Drag the SFCFix.zip file over the SFCFix.exe executable and release it.
650c22f99662d-6190d993a26f3-SFCFix-Zip-Eng.gif

  • SFCFix will launch, let it complete.
  • Once done, a file will appear on your desktop, called SFCFix.txt.
  • Post the logfile (SFCFix.txt) as attachment in your next reply.


Step 2. Run the following DISM command and post the result. If it fails attach a new copy of the CBS log.
Code: 
DISM /online /cleanup-image /RestoreHealth
 

Attachments

Yes, please attempt to update. If it fails attach a new copy of the CBS logs.
 
Please perform the following steps again.

Follow these instructions to remove an update.
  • Open the Start menu of Windows and type the command CMD
  • When you see Command Prompt on the list, right-click on it and select Run as administrator.
  • When command prompt opens, copy and paste the following command into it, then press enter.
Code: 
wusa /uninstall /KB:4103720
  • Let me know if it says it was successful or you get the message: The update KB4103720 is not installed on this computer.
 
Okay, after the reboot please attempt to update again. However, I expect there are more issues so please attach the latest CBS logs if it fails.
 
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