[SOLVED] Error 0x80073701 for kb4054519 Windows Server r2

James3 · Jul 16, 2020

I receive the error 80073701 whenever I try to install Windows Update kb4054519.

I tried the standalone installer and received the same error.

I have also run DISM /Online /Cleanup-Image /RestoreHealth several time, each time it state the store corruption was repair but a I get the same results when attempting the install.

I have deleted the entire Software Distribution folder.

I have reset all the Windows Update components

I have run the SFC command

I have used the SFCfix tool.

Link to CBS.zip Upload:

https://ogbstatealus-my.sharepoint....1CpOH16rHod8kB1e5f4jZ5_qniMqXWECbZjw?e=lmYdbV

bruce1270 · Jul 20, 2020

Hi James3

Apologies for the delay. Are you still requiring assistance?

James3 · Jul 20, 2020

Yes, I am still experiencing the problem.

BTW, it is Windows Server 2012 R2.

bruce1270 · Jul 20, 2020

Ok

I'll have a look over your logs and come back to you.

bruce1270 · Jul 20, 2020

Hi

Please do the following.

FRST Registry Search
1. Click your Start button and type in cmd.
2.After you find the Command Prompt, right click on it and select Run as Administrator.
3. Copy and paste the following into the Command Prompt:

reg load HKLM\COMPONENTS C:\WINDOWS\SYSTEM32\CONFIG\COMPONENTS

4. Please download Farbar Recovery Scan Tool and save it to your Desktop.
Note: You need to run the 64-bit Version so please ensure you download that one.
5. Run FRST64 by Right-Clicking on the file and choosing Run as administrator.
6. Copy and paste KB4012216 into the Search box and click the Search Registry button.
7. When the scan is complete a notepad window will open with the results. Please attach this to your next reply. It is saved on your desktop named SearchReg.txt.

James3 · Jul 21, 2020

I followed the instructions and have attached the results. Let me know if there is anything else you need.

bruce1270 · Jul 21, 2020

Hi

Please do the following.

Step#1 - FRST Fix
NOTICE: This script was written specifically for this user, for use on that particular machine. Running this on another machine may cause damage to your operating system
1. Please download Farbar Recovery Scan Tool and save it to your Desktop.
Note: You need to run the 64-bit Version so please ensure you download that one.
2. Download the attached fixlist.txt and save it to the Desktop.
Note. It's important that both files, FRST64 and fixlist.txt are in the same location or the fix will not work (in this case...the desktop).
3. Run FRST64 by Right-Clicking on the file and choosing Run as administrator.
4. Press the Fix button just once and wait. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
5. When finished FRST64 will generate a log on the Desktop (Fixlog.txt). Please post the contents of it in your reply.

James3 · Jul 21, 2020

Ok, I am going to run it now.

James3 · Jul 21, 2020

The log in attached.

bruce1270 · Jul 22, 2020

Hi

Please retry windows update KB4054519 again and attach the cbs log if it fails.

James3 · Jul 22, 2020

Amazing...that worked perfectly.

I was able to install the update with no errors.

Thank You so much.

bruce1270 · Jul 22, 2020

Great news

If there are no further issues then I'll mark this thread as solved.

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[SOLVED] Error 0x80073701 for kb4054519 Windows Server r2

James3

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bruce1270

Moderator, Windows Update Analyst, Security Analyst

James3

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bruce1270

Moderator, Windows Update Analyst, Security Analyst

bruce1270

Moderator, Windows Update Analyst, Security Analyst

James3

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bruce1270

Moderator, Windows Update Analyst, Security Analyst

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James3

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James3

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Attachments

bruce1270

Moderator, Windows Update Analyst, Security Analyst

James3

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bruce1270

Moderator, Windows Update Analyst, Security Analyst