[SOLVED] Error 0x80071160 when trying to install KB5032189 and KB5033372

[RSW]

Hi,

Getting error 0x80071160 when trying to install KB5032189 and KB5033372.

Sfc /scannow reports "found corrupt files but was unable to fix some of them".

Dism reports Error: 4448 - WOF driver encountered a corruption in the compressed file's Resource Table.

Attached are the following:
ComponentsScanner.txt, CBS.zip, and DISM.zip

Can someone please help.

Thanks

 

[Maxstar]

2023-12-25 12:12:19, Error                 CSI    00000255 (F) c000a2a7 [Error,Facility=(system),Code=41639 (0xa2a7)] #34084151# from Windows::Rtl::SystemImplementation::DirectFileSystemProvider::SysReadFile(h = 37fb8 ('\Device\HarddiskVolume2\Windows\WinSxS\wow64_microsoft-windows-n..n_service_datastore_31bf3856ad364e35_10.0.19041.3208_none_5042e3041f9764fd\sdohlp.dll'), evt = 0, apcr = NULL, apcc = NULL, iosb = @0x1474dfbdd0, data = {l:0 b:}, byteoffset = (null), key = (null))
[gle=0xd000a2a7]

Hi and welcome to Sysnative,

Step 1. Download

SFCFix and save it to your desktop.

Warning: This fix was written specifically for this system. Do not run this fix on another system.

• Save any work you have open, and close all programs.
• Download the attachment SFCFix.zip and save it to your desktop.
• Drag the SFCFix.zip file over the SFCFix.exe executable and release it.

• SFCFix will launch, let it complete.
• Once done, a file will appear on your desktop, called SFCFix.txt.
• Post the logfile (SFCFix.txt) as attachment in your next reply.

Step 2. Run the following DISM command and post the result. If it fails attach a new copy of the CBS log.

DISM /online /cleanup-image /RestoreHealth

 

[RSW]

Hi,

Please see attached files, after performing the above mentioned steps.

Thanks

 

[Maxstar]

Hi,

Upload your COMPONENTS hive.

• Navigate to C:\Windows\System32\Config and locate the COMPONENTS file.
• Please copy this file to your desktop.
• Note: If you receive an error that this file is in-use, simply reboot your computer and try again.
• Right-click on this file on your desktop and select Send To > Compressed (zipped) folder. This will create a file named COMPONENTS.ZIP on your desktop.
• If the file is too large to upload here, upload the file to www.wetransfer.com and post the link in your next reply.

 

[RSW]

Hi,

Attached is the components zip file.

Thanks

 

[Maxstar]

Hi,

Open an elevated command prompt, run the following command and copy and paste the result in your next post.

certutil -hashfile "%systemroot%\WinSxS\wow64_microsoft-windows-n..n_service_datastore_31bf3856ad364e35_10.0.19041.3208_none_5042e3041f9764fd\sdohlp.dll" SHA256

 

[RSW]

Hi,

Here's the info:

C:\WINDOWS\system32>certutil -hashfile "%systemroot%\WinSxS\wow64_microsoft-windows-n..n_service_datastore_31bf3856ad364e35_10.0.19041.3208_none_5042e3041f9764fd\sdohlp.dll" SHA256
SHA256 hash of C:\WINDOWS\WinSxS\wow64_microsoft-windows-n..n_service_datastore_31bf3856ad364e35_10.0.19041.3208_none_5042e3041f9764fd\sdohlp.dll:
cc9ac88fe929392e5c0c960c695d46890c36da81e9f2c4bd2a4eb87aa8b53f6a
CertUtil: -hashfile command completed successfully.

 

[Maxstar]

I'll need to install (rebuild) a VM with an specific update to compare some things, so this could take some time.

 

[RSW]

Ok. Please let me know when you are done. Thanks.

 

[Maxstar]

Hi,

Please reboot the system and run DISM again and attach the latest CBS logs to your next post.

DISM /online /cleanup-image /RestoreHealth

 

[RSW]

Hi,

I need to do it off hours, as the PC is being used. Will upload once done.

Thanks

 

[RSW]

Hi,

This time DISM operation completed successfully. Attached is the CBSLOG.

Thanks

 

[Maxstar]

Hi,

The latest CBS log is clean, so please attempt to update and post the result. If it fails attach a new copy of the CBS logs.

 

[RSW]

Thanks

 

[RSW]

Windows updates worked. Thank you for your help.

 

[Maxstar]

Hi,

You're welcome. Glad to hear the issue has been resolved...