[SOLVED] Error 0x80070476 too many links

S

sanglyb

Well-known member
Joined
Dec 30, 2022
Posts
52
Hello, I have a strange problem with Windows 2016 updates.
Cumulative updates failed to install with error 0x80070476 too many links. I tried to intsall them either through SCCM and mannually.

I've tried to use
dism /online /cleanup-image /scanhealth
dism /online /cleanup-image /checkhealth
dism /online /cleanup-image /restorehealth - completed without any errors
dism.exe /online /Cleanup-Image /StartComponentCleanup - finished with error 2, unable to find file specified.
sfc /scannow

Without any success. The error still persists.


I've attached CBS folder and components scanner result. Hope for any help.
 

Attachments

Hi and welcome to Sysnative,

1. Provide a copy of the COMPONENTS hive.
  • Navigate to C:\Windows\System32\Config and locate the COMPONENTS file.
  • Please copy this file to your desktop.
  • Note: If you receive an error that this file is in-use, simply reboot your computer and try again.
  • Right-click on this file on your desktop and select Send To > Compressed (zipped) folder. This will create a file named COMPONENTS.ZIP on your desktop.
  • If the file is too large to upload here, upload the file to www.wetransfer.com and post the link in your next reply.


2. Provide the result of the following commands.
  • Click the Start button and in the search box, type Command Prompt
  • When you see Command Prompt on the list, right-click on it and select Run as administrator.
  • Copy and paste the following commands one at a time and press Enter.
Code: 
fsutil hardlink list %systemroot%\Servicing\Packages\Package_9301_for_KB5021235~31bf3856ad364e35~amd64~~10.0.1.8.cat > "%userprofile%\desktop\fslist.txt"
fsutil hardlink list %systemroot%\WinSxS\amd64_ntprint.inf_31bf3856ad364e35_10.0.14393.5192_none_b0c655af153ef810\Amd64\STDDTYPE.GDL >> "%userprofile%\desktop\fslist.txt"
  • When finished, a logfile called fslist.txt is saved on your desktop.
  • Post the logfile as attachment in your next reply.
 
Hi,

Download the
577bf0efb8088-FRST.png
Farbar Recovery Scan Tool and save it to your Desktop:

Download the 64 bit version: - Farbar Recovery Scan Tool Link

Warning: This script was written specifically for this system. Do not run this script on another system.

  • Download the attachment fixlist.txt and save it to your desktop.
  • Right-click on FRST.exe and select "Run as administrator".
  • Press the Fix button.
  • If for some reason the tool needs a restart, please make sure you let the system restart normally.
  • When finished, a log called Fixlog.txt will appear in the same directory the tool is run from.
  • Post the logfile Fixlog.txt as attachment in your next reply.

After the reboot, please attempt to update again. If it fails attach a new copy of the CBS log.
 

Attachments

Rich (BB code): 
Ошибка: Для этой записи не найдено автоматических исправлений. Error: No automatic fixes were found for this entry.

Sorry I've made a mistake in creating the last fixlist...

Start the
577bf0efb8088-FRST.png
Farbar Recovery Scan Tool again.

Warning: This script was written specifically for this system. Do not run this script on another system.
  • Download the attachment fixlist.txt and save it to your desktop.
  • Right-click on FRST.exe and select "Run as administrator".
  • Press the Fix button.
  • If for some reason the tool needs a restart, please make sure you let the system restart normally.
  • When finished, a log called Fixlog.txt will appear in the same directory the tool is run from.
  • Post the logfile Fixlog.txt as attachment in your next reply.
 

Attachments

Hi,

Indeed the same error, but for another component this time. Run the following command in an elevated command prompt and attach "fslist2.txt" to your next post.
Code: 
fsutil hardlink list %systemroot%\WinSxS\amd64_ntprint.inf_31bf3856ad364e35_10.0.14393.5582_none_b09a15b515604e7d\Amd64\STDDTYPE.GDL >> "%userprofile%\desktop\fslist2.txt"
 
Hello, the command returns "file not found", so the fslist2.txt file is also empty.

Here is the listing of that directory:
C:\Windows\system32>dir C:\Windows\WinSxS\amd64_ntprint.inf_31bf3856ad364e35_10.0.14393.5582_none_b09a15b515604e7d\Amd64 Том в устройстве C не имеет метки. Серийный номер тома: 6CCF-7E55 Содержимое папки C:\Windows\WinSxS\amd64_ntprint.inf_31bf3856ad364e35_10.0.14393.5582_none_b09a15b515604e7d\Amd64 29.12.2022 19:23 <DIR> . 29.12.2022 19:23 <DIR> .. 16.07.2016 16:18 73 MSXPSINC.GPD 16.07.2016 16:18 72 MSXPSINC.PPD 2 файлов 145 байт 2 папок 185 266 274 304 байт свободно
 
Follow these instructions to remove an update.
  • Open the Start menu of Windows and type the command CMD
  • When you see Command Prompt on the list, right-click on it and select Run as administrator.
  • When command prompt opens, copy and paste the following command into it, then press enter.
Code: 
wusa /uninstall /KB:5021235
  • Let me know if it says it was successful or if there are any errors. Or take a screenshot of the command prompt window and paste it into your next reply.
 
Hi,

Download the
577bf0efb8088-FRST.png
Farbar Recovery Scan Tool and save it to your Desktop:

Download the 64 bit version: - Farbar Recovery Scan Tool Link
  • Open the startmenu and type the command cmd.
  • After you find the Command Prompt, right click on it and select Run as Administrator.
  • Copy and paste the following into the Command Prompt and press enter.
Code: 
reg load HKLM\COMPONENTS C:\WINDOWS\SYSTEM32\CONFIG\COMPONENTS
Right-click on the file FRST64.exe and choose Run as administrator.
  • Copy and paste the following (code) into the Search box and click the Search Registry button.
Code: 
KB5021235
  • When the scan is complete, a message will display that SearchReg.txt is saved in the same folder FRST was started from.
  • Post the logfile SearchReg.txt as attachment in your next reply.
 
Please post the result of the following command.
  • Click the Start button and in the search box, type Command Prompt
  • When you see Command Prompt on the list, right-click on it and select Run as administrator.
  • Copy and paste the following command line and press Enter.
Code: 
fsutil hardlink list %systemroot%\Servicing\Packages\Package_9301_for_KB5021235~31bf3856ad364e35~amd64~~10.0.1.8.cat > "%userprofile%\desktop\fslist.txt"
  • When finished, a logfile called fslist.txt is saved on your desktop.
  • Post the logfile as attachment in your next reply.
 
the command says that file not found:
C:\Windows\system32>fsutil hardlink list %systemroot%\Servicing\Packages\Package_9301_for_KB5021235~31bf3856ad364e35~amd64~~10.0.1.8.cat Ошибка: Не удается найти указанный файл.

If I execute fsutil hardlink list %systemroot%\WinSxS\amd64_ntprint.inf_31bf3856ad364e35_10.0.14393.5192_none_b0c655af153ef810\Amd64\STDDTYPE.GDL >> "%userprofile%\desktop\fslist.txt"
there are some files (in the attachement)
 

Attachments

Hi,

Follow these instructions to remove an update.
  • Open the Start menu of Windows and type the command CMD
  • When you see Command Prompt on the list, right-click on it and select Run as administrator.
  • When command prompt opens, copy and paste the following command into it, then press enter.
Code: 
wusa /uninstall /KB:5014702
  • Let me know if it says it was successful or you get the message: The update KB5014702 is not installed on this computer.
 
Unfortunately, the output is the same - nothing found.
But there are some records about the other update (I think it is the update from which the problem started), I've attached searchreg.txt
 

Attachments

Hi,

Follow the instructions below to remove
577bf0efb8088-FRST.png
FRST and all the log files.
  • Rename the file FRST64.exe to uninstall.exe and run it as Administrator.
  • This will remove all files and folders created by FRST and the tool itself.
  • To complete this the system must be restart.
After the reboot run this command again in an elevated command prompt and attach fslist.txt
Code: 
fsutil hardlink list %systemroot%\WinSxS\amd64_ntprint.inf_31bf3856ad364e35_10.0.14393.5192_none_b0c655af153ef810\Amd64\STDDTYPE.GDL > "%userprofile%\desktop\fslist.txt"
 
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