Step#1 - Capture Process Monitor Trace
1. Download and run
Process Monitor. Leave this running while you perform the next steps.
2.
Try running DISM just like you have in the past.
3.
Stop Process Monitor
as soon as it fails. You can simply do this by clicking the
magnifying glass on the toolbar as shown below.
4. Select the
File menu...
Save... and save the file to your
desktop. This is likely the default location. The name (unless changed) will be
LogFile.PML. This is fine.
5. Zip up and attach the
LogFile.PML file as well as your
CBS.log
Retrieve Components Hive
1. Navigate to
C:\Windows\System32\Config and locate the
COMPONENTS file.
2. Please copy this file to your desktop.
Note: If you receive an error that this file is in-use, simply reboot your computer and try again.
3.
Right-click on this file on your desktop and select
Send To...Compressed (zipped) folder. This will create a file named
COMPONENTS.ZIP on your desktop.
4. The file will likely be too large to upload here so please upload to a file sharing service and just provide the link here.
