Error 0x8007000D: Update for Windows Server 2012 (KB2756872) - Win Server 2012 Foundation 6.2.9200 Cmp 9200

m90mine

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Joined
Apr 10, 2024
Posts
12
When trying to update via Windows Updates I receive the following error:

Installation failed: Windows failed to install the following update with error 0x8007000D: Update for Windows Server 2012 (KB2756872).

Can anyone help?
 
Hello and welcome,

KB2756872 is released almost 12 years ago. Why do you need this update now ?

Restart the machine.
Try to install update KB2756872 again.
If it fails, copy the file C:\Windows\Logs\CBS\cbs.log to your desktop.
Zip the copied file and attach the zipped cbs.log to your next reply.
 
Thank you for your support, I recently started administering this server and wanted to keep it up to date
 

Attachments

Attach the file C:\Windows\INF\setupapi.dev.log to your next reply.
 
Provide the System Hive
  1. Start the program Regedit.exe.
  2. In the left pane of Regedit browse to the key Computer\HKEY_LOCAL_MACHINE\SYSTEM
  3. Right-click on it and select “Export”.
  4. Choose as file location your desktop.
  5. Typ for the file name "SYSTEM" and choose as type “Registry Hive Files (*.*)”.
  6. Click the button Save.
  7. When completed you can close Regedit.
  8. Attach the file SYSTEM which should be now on your desktop to your next reply.
 
Step 1:
WARNING! The following fix is specific to the user's system in this thread only. No one else should follow these instructions, as it could damage your system.
  • Download
    myjIXnC.png
    SFCFix and move the executable to your desktop.
  • Download the attachment SFCFixScript.txt and save it on your desktop.
  • Save any work you have open, and close all programs.
  • Drag the SFCFixScript.txt file over the SFCFix.exe executable and release it.
    1p8eDnI.gif
  • SFCFix will launch, let it complete.
  • Once done, a file will appear on your desktop, called SFCFix.txt.
  • Open the file, then copy and paste its content in your next reply.

Step 2:
Restart the server.
Try to install KB2756872 again and report the result.
 

Attachments

Installation failed: Windows failed to install the following update with error 0x8007000D: Update for Windows (KB2756872).
 
Copy the file C:\Windows\Logs\CBS\cbs.log to your desktop.
Zip the copied file and attach the zipped cbs.log to your next reply.

Attach the file C:\Windows\INF\setupapi.dev.log to your next reply also.
 
Export Registry Key:
1. Click the Start button and then type cmd in the search box. Right-click on cmd that comes up in the search results and select Run as administrator.
2. A User Account Control dialog may come up asking for approval. If it does go ahead and allow.
3. A command prompt window will open. Copy and paste the following into the command-prompt and hit enter.
reg query "HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\usbuhci" > "%USERPROFILE%\desktop\reg1.txt"

4. After the command runs there will be a file on your desktop named reg1.txt.
5. Attach this file to your next reply.
 
Step 1:
WARNING! The following fix is specific to the user's system in this thread only. No one else should follow these instructions, as it could damage your system.
  • Download the attachment SFCFixScript.txt and save it on your desktop.
  • Save any work you have open, and close all programs.
  • Drag the SFCFixScript.txt file over the SFCFix.exe executable and release it.
    1p8eDnI.gif
  • SFCFix will launch, let it complete.
  • Once done, a file will appear on your desktop, called SFCFix.txt.
  • Open the file, then copy and paste its content in your next reply.

Step 2:
Restart the server.
Try to install KB2756872 again and report the result.
If it fails perform the instructions in message #11 again.
 

Attachments

Same Problem: Installation failed: Windows failed to install the following update with error 0x8007000D: Update for Windows (KB2756872).
 
Please attach the requested files in step 1 & 2.
 
Step 1:
WARNING! The following fix is specific to the user's system in this thread only. No one else should follow these instructions, as it could damage your system.
  • Download the attachment SFCFixScript.txt and save it on your desktop.
  • Save any work you have open, and close all programs.
  • Drag the SFCFixScript.txt file over the SFCFix.exe executable and release it.
    1p8eDnI.gif
  • SFCFix will launch, let it complete.
  • Once done, a file will appear on your desktop, called SFCFix.txt.
  • Open the file, then copy and paste its content in your next reply.

Step 2:
Restart the server.
Try to install KB2756872 again and report the result.
If it fails perform the instructions in message #11 again.
 

Attachments

Thanks for the support, now I have a problem with another update:

"Installation failed: Windows failed to install the following update with error 0x80246013: Security Update for Windows Server 2012 (KB3059317)."
 

Attachments

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