Driver Matrix Corrupt - Windows 10 Home 1909

[jbollman810]

Driver matrix corrupt on a client PC. Windows 10 Home, version 1909. I've attached the CBS.log and DRIVERS.zip files that you guys usually request. Appreciate any help you can provide.

 

[Sysnative Windows Update]

Hi!

Step 1 - Replace Drivers Hive Manually

Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.

1. Download DRIVERS.ZIP and save to your desktop.
2. Right-click on it and select Extract all.... Make sure the "Show extracted files when complete" is checked and click Extract.
3. Now we have the DRIVERS file that we will be using to replace your current one.
4. Navigate to C:\Windows\System32\config
5. Right-click on the current DRIVERS file and select rename. Rename it to DRIVERS.bad.
   Note: If you get an error that the file is in use, reboot your computer and then try again.
6. Take the file from the Drivers folder on your desktop and paste it into C:\Windows\System32\config

 

[jbollman810]

Thanks for the fast response. Will attempt the fix today on the client PC and update you as to whether or not it works.