DPC latency spikes causing audio stuttering

Garcia98

New member
Joined
Mar 13, 2018
Posts
1
Hi, lately I've been experiencing random audio stutters when using Chrome and multitasking, doing some research I've found out that they're related to high DPC latency spikes. I have a Dell XPS 15 9550, I've tried reinstalling all the drivers from Dell's website and updating the BIOS but the stutters are still there, any help would be appreciated.


  • System Manufacturer? Dell
  • Laptop or Desktop? Laptop
  • Exact model number (if laptop, check label on bottom) XPS 15 9550 (i7, FHD)
  • OS ? (Windows 10, 8.1, 8, 7, Vista) Windows 10
  • x86 (32bit) or x64 (64bit)? x64
  • Service pack? Build 16299
  • What was original installed OS on system? Windows 10
  • Is the OS an OEM version (came pre-installed on system) or full retail version (YOU purchased it from retailer)? Windows 10 Education, full retail I guess
  • Age of system? (hardware) 1 year and a half
  • Age of OS installation? 7 months
  • Have you re-installed the OS? Yes
  • CPU: i7 6700HQ
  • RAM (brand, EXACT model, what slots are you using?) SK Hynix, HMA41GS6AFR8N-TF, 2 slots out of 2
  • Video Card: integrated HD 530, dedicated GTX 960M
  • MotherBoard - (if NOT a laptop) NA
  • Power Supply - brand & wattage (if laptop, skip this one) NA
  • Is driver verifier enabled or disabled? Disabled
  • What security software are you using? (Firewall, antivirus, antimalware, antispyware, and so forth) Avast
  • Are you using proxy, vpn, ipfilters or similar software? No
  • Are you using Disk Image tools? (like daemon tools, alcohol 52% or 120%, virtual CloneDrive, roxio software) No
  • Are you currently under/overclocking? Are there overclocking software installed on your system? No

Speccy: http://speccy.piriform.com/results/DZM8OvdiRLOVNLH74lX0zfz

Zip with trace.etl, msinfo32.nfo and DxDiag.txt: logs.zip - Google Drive
 
Ive been having annoying Audio Popping and after narrowing it down I downloaded LatencyMon. The results looked terrible so does anyone have an idea what could be going on? Also I couldnt figure out a good way to post results so here they are.
 

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