[SOLVED] DISM & SFC Error

[Harjeet]

Hallo,

Need to convert Server 2016 evaluation version to Standard version.
during the command "DISM /Online /Set-Edition:ServerStandard /ProductKey:XXXXX-XXXXX-XXXXX-XXXXX /AcceptEula"
got the error
Error: 0x800f0831
An error occurred while operating system components were being updated. The upgrade cannot proceed. For more information, review the log file.

sfc /scannow
Dism /Online /Cleanup-Image /RestoreHealth
But they failed. Logs are attached. Please help.
Kindly help

DISM and CBS loges are attached

 

[Maxstar]

Hi and welcome to Sysnative,

Step 1. Download

SFCFix and save it to your desktop.

Warning: This fix was written specifically for this system. Do not run this fix on another system.

• Save any work you have open, and close all programs.
• Download the attachment SFCFix.zip and save it to your desktop.
• Drag the SFCFix.zip file over the SFCFix.exe executable and release it.

• SFCFix will launch, let it complete.
• Once done, a file will appear on your desktop, called SFCFix.txt.
• Post the logfile (SFCFix.txt) as attachment in your next reply.

Step 2. Run the following DISM command and post the result. If it fails attach a new copy of the CBS log.

DISM /online /cleanup-image /RestoreHealth

 

[Harjeet]

Thanks for the reply.

SFCFix.txt is attached


CBS Log attached in zip format

during convert Windows server 2016 evaluation to standard got following error

 

[Maxstar]

Hi,

Follow these instructions to remove an update.

• Open the Start menu of Windows and type the command CMD
• When you see Command Prompt on the list, right-click on it and select Run as administrator.
• When command prompt opens, copy and paste the following command into it, then press enter.

wusa /uninstall /KB:5012170

• Let me know if it says it was successful or you get the message: The update KB5012170 is not installed on this computer.

 

[Harjeet]

after run the command "wusa /uninstall /KB:5012170"

showing following error

 

[Maxstar]

Download the

Farbar Recovery Scan Tool and save it to your Desktop:

Download the 64 bit version: - Farbar Recovery Scan Tool Link

• Open the startmenu and type the command cmd.
• After you find the Command Prompt, right click on it and select Run as Administrator.
• Copy and paste the following into the Command Prompt and press enter.

reg load HKLM\COMPONENTS C:\WINDOWS\SYSTEM32\CONFIG\COMPONENTS

Right-click on the file FRST64.exe and choose Run as administrator.

• Copy and paste the following (code) into the Search box and click the Search Registry button.

KB5012170

• When the scan is complete, a message will display that SearchReg.txt is saved in the same folder FRST was started from.
• Post the logfile SearchReg.txt as attachment in your next reply.

 

[Harjeet]

SearchReg.txt file is attached

 

[Maxstar]

Start the

Farbar Recovery Scan Tool again.

Warning: This script was written specifically for this system. Do not run this script on another system.

• Download the attachment fixlist.txt and save it to your desktop.
• Right-click on FRST.exe and select "Run as administrator".
• Press the Fix button.
• If for some reason the tool needs a restart, please make sure you let the system restart normally.
• When finished, a log called Fixlog.txt will appear in the same directory the tool is run from.
• Post the logfile Fixlog.txt as attachment in your next reply.

 

[Harjeet]

Fixlog.txt is attached

 

[Maxstar]

Export CBS (Component Based Servicing) hive

• Click on the Start button and type regedit
• When you see regedit on the list, right-click on it and select Run as administrator.
• When regedit opens, using the left pane, navigate to the following registry key and select it by clicking on it once.
  

  HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing

• Once selected, click File > Export....
• Change the Save as type: to Registry Hive Files (*.*).
  
  
  
  
  
• Name this file ComponentBasedServicing (with no file extension) and save it to your Desktop.
• Right-click on the saved file and choose Send > Compressed (zipped) Folder.
• Attach the .ZIP file to your next post.
• If the file is too large to upload here, upload the file to www.wetransfer.com and post the link in your next reply.

 

[Harjeet]

ComponentBasedServicing file in zip format is attached

 

[Maxstar]

Please reboot the server and try to activate this server again with the Standard license and post the result.

 

[Harjeet]

stuck the system on following screen since last 30 minutes

 

[Maxstar]

No error yet, so I would wait a little bit longer to see what happens?

 

[Harjeet]

Thanks for your support

Problem has been resolved
now successfully converted from Windows server 2016 evaluation to standard version
and windows activated successfully

again thanks a lot

 

[Maxstar]

Hi,

You're welcome. Glad to hear you were able to successfully activate this server now.
I will mark this thread as solved then.