[SOLVED] dism output - error: 1734 - the array bounds are invalid

[macnerd]

dear sir/madam,

good day.

i'm trying to run the below command but i got error 1734. may anyone help?

sfc /scannow worked fine.

i'm trying to ensure server, my windows server 2016 is in good health.

any help would really be appreciated.

c:\Windows\system32>dism.exe /online /cleanup-Image /restoreHealth

Deployment Image Servicing and Management tool
Version: 10.0.14393.4169

Image Version: 10.0.14393.4169

[==========================100.0%==========================]
Error: 1734

The array bounds are invalid.

The DISM log file can be found at C:\Windows\Logs\DISM\dism.log

i've attached the components scanner & cbs logs.

thank you sir/madam very much in advance and i'm happy to provide any additional information as needed.

 

[Maxstar]

Hi and welcome to sysnative,

Follow these instructions to remove an update.

• Open the Start menu of Windows and type the command CMD
• When you see Command Prompt on the list, right-click on it and select Run as administrator.
• When command prompt opens, copy and paste the following command into it, then press enter.

wusa /uninstall /KB:5004238

• Let me know if it says it was successful or you get the message: The update KB5004238 is not installed on this computer.

 

[macnerd]

hi maxstar

much appreciate your help in this
thank you

i tried to run the command and it stated "the update KB:5004238 is not installed in this computer"
thank you for helping me

 

[Maxstar]

Hi,

Download the

Farbar Recovery Scan Tool and save it to your Desktop:

Download the 64 bit version: - Farbar Recovery Scan Tool Link

• Open the startmenu and type the command cmd.
• After you find the Command Prompt, right click on it and select Run as Administrator.
• Copy and paste the following into the Command Prompt and press enter.

reg load HKLM\COMPONENTS C:\WINDOWS\SYSTEM32\CONFIG\COMPONENTS

Right-click on the file FRST64.exe and choose Run as administrator.

• Copy and paste the following (code) into the Search box and click the Search Registry button.

KB5004238

• When the scan is complete, a message will display that SearchReg.txt is saved in the same folder FRST was started from.
• Post the logfile SearchReg.txt as attachment in your next reply.

 

[macnerd]

hi maxstar,

thank you again for helping me in this
i have did the process that you have guided me
attached is the searchreg.txt

i really appreciate all the help that you have given me

 

[Maxstar]

Step 1. Start the

Farbar Recovery Scan Tool again.

Warning: This script was written specifically for this system. Do not run this script on another system.

• Download the attachment fixlist.txt and save it to your desktop.
• Right-click on FRST.exe and select "Run as administrator".
• Press the Fix button.
• If for some reason the tool needs a restart, please make sure you let the system restart normally.
• When finished, a log called Fixlog.txt will appear in the same directory the tool is run from.
• Post the logfile Fixlog.txt as attachment in your next reply.

Step 2. Run the following DISM command and post the result. If it fails attach a new copy of the CBS log.

DISM /online /cleanup-image /RestoreHealth

 

[macnerd]

hi maxstar,

i have completed the process that you have guided me
i tried to re-run /restorehealth again and there is no more error
thank you sir/madam
i really appreciate all the help that you have given me
i had did a lot of googling the whole night until dawn but with no success
your solution is really very awesome
much appreciate
thank you
do have a great day ahead

 

[Maxstar]

Hi,

You're welcome. Glad to hear the problem has been resolved, I assume there are no remaining issues with the latest updates?

 

[macnerd]

hi maxstar,

yup, no other issue
latest updates no problem
everything runs as smooth as silk
thank you again for helping me in this
have a great day ahead

 

[Maxstar]

Hi,

Once again, you are welcome and have a great day too..

 

[macnerd]

hi maxstar