DISM /Online /Cleanup-Image /RestoreHealth Error: 0x800f0906

M

mjt

Member
Joined
Sep 11, 2014
Posts
5
Hi,

I wonder if somebody could help me.....I keep getting this error
trying to run DISM /Online /Cleanup-Image /RestoreHealth


Microsoft Windows [Version 6.2.9200]
(c) 2012 Microsoft Corporation. All rights reserved.

C:\Windows\system32>Dism /Online /Cleanup-Image /RestoreHealth

Deployment Image Servicing and Management tool
Version: 6.2.9200.16384

Image Version: 6.2.9200.16384

[==========================100.0%==========================]

Error: 0x800f0906

The source files could not be downloaded.
Use the "source" option to specify the location of the files that are required t
o restore the feature. For more information on specifying a source location, see
Configure a Windows Repair Source.

The DISM log file can be found at C:\Windows\Logs\DISM\dism.log

C:\Windows\system32>


Do you think this could be something that can be repaired

Any help would be appreciated.


Thank You
 
Hello mjt and welcome to the forum :)

Lets take a look at SFC to see if it gives any indication as to what file is corrupt.

SFC /SCANNOW
  1. Right click on the
    aa922834-ed43-40f1-8830-d5507badb56c_39.jpg
    button
  2. Click on Command prompt (Admin) => Press Yes on the prompt
  3. Inside the Command Prompt windows copy and paste the following command SFC /SCANNOW
  4. Please wait for this to Finish before continuing with rest of the steps.
Download and Run SFCFix

Please download and run SFCFix from >Here<

It will take about 15 minutes to process. Once the scan has completed a notepad file will launch with the results. Please copy and paste the entire contents of the results and post them back into this thread. Please put [CODE][/CODE] tags around the log to break up the text.

Convert CBS.log to CBS.txt
  1. Right click on the
    aa922834-ed43-40f1-8830-d5507badb56c_39.jpg
    button
  2. Click on Run => Inside the run box copy and paste the following command:
    Code: 
    cmd /c copy %windir%\logs\cbs\cbs.log "%userprofile%\Desktop\cbs.txt"
  3. Press Enter
  4. Once this has completed please go to your Desktop and you will find CBS.txt => Please upload CBS.txt to this thread
Please Note:: if the file is too big to upload to you next post please upload via Dropbox or ge.tt
 
SFC /SCANNOW results

Microsoft Windows [Version 6.2.9200]
(c) 2012 Microsoft Corporation. All rights reserved.
C:\Windows\system32>SFC /SCANNOW
Beginning system scan. This process will take some time.
Beginning verification phase of system scan.
Verification 100% complete.
Windows Resource Protection found corrupt files and successfully repaired
them. Details are included in the CBS.Log windir\Logs\CBS\CBS.log. For
example C:\Windows\Logs\CBS\CBS.log. Note that logging is currently not
supported in offline servicing scenarios.
The system file repair changes will take effect after the next reboot.
C:\Windows\system32>


SFCFix version 2.4.1.0 by niemiro.
Start time: 2014-09-13 20:21:41.696
Not using a script file.


AutoAnalysis::
SUMMARY: No corruptions were detected.
AutoAnalysis:: directive completed successfully.


Successfully processed all directives.
SFCFix version 2.4.1.0 by niemiro has completed.
Currently storing 0 datablocks.
Finish time: 2014-09-13 20:26:28.982
----------------------EOF-----------------------


LINK FOR CBS.TXT FILE


cbs.txt



Thank you
 
Hello again :)

SFC repaired a few files, how is DISM behaving now?

Some of the files that were corrupt might not be really good news for you. Some of the files that were identified were the Windows Validation files, to ensure that you OS is authentic.

Code: 
2014-09-13 20:19:43, Info                  CSI    00000718 Hashes for file member \??\C:\Windows\System32\en-US\genuinecenter.dll.mui do not match actual file [l:42{21}]"genuinecenter.dll.mui" :
  Found: {l:32 b:DtOuZZq+LVEhp0AWeENuvOwfYLdeIydA4EN1/3nz9Vk=} Expected: {l:32 b:Wn7IBektETKMbg/oWb+DXjHcf3QIiNVZRkm5SdFkQWI=}
2014-09-13 20:19:43, Info                  CSI    00000719 [SR] Repairing corrupted file [ml:520{260},l:58{29}]"\??\C:\Windows\System32\en-US"\[l:42{21}]"genuinecenter.dll.mui" from store
2014-09-13 20:19:43, Info                  CSI    0000071a Hashes for file member \??\C:\Windows\System32\Windows.UI.Immersive.dll do not match actual file [l:48{24}]"Windows.UI.Immersive.dll" :
  Found: {l:32 b:z5claVNiQBDWgu+di6qECXtB+zDxe4He0oHWEIcqdnI=} Expected: {l:32 b:U/xGs2QI+5UrKw6rfUa2iEz75/mze2GN7B+nBxMyKu4=}
2014-09-13 20:19:43, Info                  CSI    0000071b [SR] Repairing corrupted file [ml:520{260},l:46{23}]"\??\C:\Windows\System32"\[l:48{24}]"Windows.UI.Immersive.dll" from store
2014-09-13 20:19:43, Info                  CSI    0000071c Hashes for file member \??\C:\Windows\System32\en-US\ActionCenter.dll.mui do not match actual file [l:40{20}]"ActionCenter.dll.mui" :
  Found: {l:32 b:XpxAgQBeylEEBs1zcjsys4ePVlVw027wqUnS+ULjx6c=} Expected: {l:32 b:lY9CkWgK8sTEARTfCWLu/Ax1TUgzZGX3uhsBTU7A01M=}
2014-09-13 20:19:43, Info                  CSI    0000071d [SR] Repairing corrupted file [ml:520{260},l:58{29}]"\??\C:\Windows\System32\en-US"\[l:40{20}]"ActionCenter.dll.mui" from store
2014-09-13 20:19:44, Info                  CSI    0000071e Hashes for file member \??\C:\Windows\System32\ActionCenterCPL.dll do not match actual file [l:38{19}]"ActionCenterCPL.dll" :
  Found: {l:32 b:kmfSSt9OYntgYZ+K+QEpBZdYLKBYs+6GXJ+dOf+2W7U=} Expected: {l:32 b:UJ7ZRk1jc19ANIuLOHzcV521Qka3zPf1UR/gm/ll50g=}
2014-09-13 20:19:44, Info                  CSI    0000071f [SR] Repairing corrupted file [ml:520{260},l:46{23}]"\??\C:\Windows\System32"\[l:38{19}]"ActionCenterCPL.dll" from store
2014-09-13 20:19:44, Info                  CSI    00000720 Hashes for file member \??\C:\Windows\System32\slmgr.vbs do not match actual file [l:18{9}]"slmgr.vbs" :
  Found: {l:32 b:bwr3eIRBBFo9D4mjgdETXDE/F7URg5WLa+rv7Ca/uYs=} Expected: {l:32 b:VfQAxsJLw5tXDBDBQWEqf29iLPH+wB7bM1oA512fIYU=}
2014-09-13 20:19:44, Info                  CSI    00000721 [SR] Repairing corrupted file [ml:520{260},l:46{23}]"\??\C:\Windows\System32"\[l:18{9}]"slmgr.vbs" from store
2014-09-13 20:19:44, Info                  CSI    00000722 Hashes for file member \??\C:\Windows\System32\GenuineCenter.dll do not match actual file [l:34{17}]"GenuineCenter.dll" :
  Found: {l:32 b:Vwp3hjHTN+vssWKPwwuljfFhBY1N0FJF4Fv+EnMn1FE=} Expected: {l:32 b:woNli5Ritbb0rzsM3hTBDUOBEfg3P72MxURg4GYoQPU=}
2014-09-13 20:19:44, Info                  CSI    00000723 [SR] Repairing corrupted file [ml:520{260},l:46{23}]"\??\C:\Windows\System32"\[l:34{17}]"GenuineCenter.dll" from store
2014-09-13 20:19:44, Info                  CSI    00000724 Hashes for file member \??\C:\Windows\System32\slwga.dll do not match actual file [l:18{9}]"slwga.dll" :
  Found: {l:32 b:vsTFM8DfJMQS/qUnT3M3y/AQ9lmT7Py2FaJDbVF2ctA=} Expected: {l:32 b:svDWdaqKuDq0Nw04X2zDeUNQI4euBKxCCvHHNkzuxlY=}
2014-09-13 20:19:44, Info                  CSI    00000725 [SR] Repairing corrupted file [ml:520{260},l:46{23}]"\??\C:\Windows\System32"\[l:18{9}]"slwga.dll" from store
2014-09-13 20:19:44, Info                  CSI    00000726 Hashes for file member \??\C:\Windows\System32\en-US\systemcpl.dll.mui do not match actual file [l:34{17}]"systemcpl.dll.mui" :
  Found: {l:32 b:5kdW1Nc5DmdD6oqvGqjP6lp0uCVw4VMtgfNQKtRo0NU=} Expected: {l:32 b:suaum3IPuCwMdWeRQIjx2zv8Fw5I2STB0k8An7Hpqw4=}
2014-09-13 20:19:44, Info                  CSI    00000727 [SR] Repairing corrupted file [ml:520{260},l:58{29}]"\??\C:\Windows\System32\en-US"\[l:34{17}]"systemcpl.dll.mui" from store

I am not accusing you of have a pirated machine (on purpose), a lot of users are not aware when they have bought a copy of Windows that it was not genuine. I would like you to please follow the below instructions, which might help give an indication if the machine is counterfeit or not.

License Information (Windows 8)

  1. Right click on the
    aa922834-ed43-40f1-8830-d5507badb56c_39.jpg
    button
  2. Click on Command prompt =>
  3. Inside the Command Prompt windows copy and paste the following command
    licensingdiag.exe -report "%userprofile%\Desktop\report.txt" -log "%userprofile%\Desktop\repfiles.cab"
  4. Once finished please go to your desktop -> You will see two files report.txt and repfiles.cab -> Please select both files and add them into a zip file
  5. Upload this zip file to your next reply
 
Here is my report......


<DiagReport>
<LicensingData>
<ToolVersion>6.2.9200.16384</ToolVersion>
<LicensingStatus>SL_LICENSING_STATUS_NOTIFICATION</LicensingStatus>
<LicensingStatusReason>0x00000000</LicensingStatusReason>
<LocalGenuineState>SL_GEN_STATE_INVALID_LICENSE</LocalGenuineState>
<LocalGenuineResultP>1</LocalGenuineResultP>
<LastOnlineGenuineResult>0x00000000</LastOnlineGenuineResult>
<GraceTimeMinutes>0</GraceTimeMinutes>
<TotalGraceDays>0</TotalGraceDays>
<ValidityExpiration></ValidityExpiration>
<ActivePartialProductKey>HT67C</ActivePartialProductKey>
<ActiveProductKeyPid2>00178-50232-01016-AA202</ActiveProductKeyPid2>
<OSVersion>6.2.9200.2.00010100.0.0.048</OSVersion>
<ProductName>Windows 8 Pro</ProductName>
<ProcessorArchitecture>x64</ProcessorArchitecture>
<EditionId>Professional</EditionId>
<BuildLab>9200.win8_gdr.140502-1507</BuildLab>
<TimeZone>Pacific Standard Time(GMT-07:00)</TimeZone>
<ActiveSkuId>949d6b86-bfa7-4ff1-b4df-17e67bb6320d</ActiveSkuId>
<ActiveSkuDescription>Windows(R) Operating System, RETAIL channel</ActiveSkuDescription>
<ProductUniquenessGroups>55c92734-d682-4d71-983e-d6ec3f16059f</ProductUniquenessGroups>
<ActiveProductKeyPKeyId>c415ea19-6603-3558-fa68-2a51ec85bfec</ActiveProductKeyPKeyId>
<ActiveProductKeyPidEx>05426-01785-023-201016-03-1033-9200.0000-0332014</ActiveProductKeyPidEx>
<ActiveProductKeyChannel>Retail</ActiveProductKeyChannel>
<ActiveVolumeCustomerPid></ActiveVolumeCustomerPid>
<OfflineInstallationId>639502083920353855023676607327417138180211138145392909327695364</OfflineInstallationId>
<DomainJoined>false</DomainJoined>
<ComputerSid>S-1-5-21-1983029071-766390826-447606053</ComputerSid>
<ProductLCID>1033</ProductLCID>
<UserLCID>1033</UserLCID>
<SystemLCID>1033</SystemLCID>
<CodeSigning>SIGNED_INFO_PRS_SIGNED</CodeSigning>
<ServiceAvailable>true</ServiceAvailable>
<<OemMarkerVersion></OemMarkerVersion>
<OemId></OemId>
<OemTableId></OemTableId>
<Manufacturer>Dell Inc.</Manufacturer>
<Model>XPS 8500 </Model>
<InstallDate>20130905102511.000000-420</InstallDate>
</LicensingData>
<HealthCheck>
<Result>PASS</Result>
<TamperedItems></TamperedItems>
</HealthCheck>
<GenuineAuthz>
<ServerProps>GenuineId=55c92734-d682-4d71-983e-d6ec3f16059f;OemId=;OptionalInfoId=;Pid=Qp5Pg2UzawNMqqzzKgmcCPODc+q3nAxys8dQWv8JA7o=;SkuId=949d6b86-bfa7-4ff1-b4df-17e67bb6320d;TimeStampServer=2013-09-05T11:53:51Z;</ServerProps>
</GenuineAuthz>
</DiagReport>



and still getting the same error on DISM

Microsoft Windows [Version 6.2.9200]
(c) 2012 Microsoft Corporation. All rights reserved.
C:\Windows\system32>Dism /Online /Cleanup-Image /RestoreHealth
Deployment Image Servicing and Management tool
Version: 6.2.9200.16384
Image Version: 6.2.9200.16384
[==========================100.0%==========================]
Error: 0x800f0906
The source files could not be downloaded.
Use the "source" option to specify the location of the files that are required t
o restore the feature. For more information on specifying a source location, see
Configure a Windows Repair Source.
The DISM log file can be found at C:\Windows\Logs\DISM\dism.log
C:\Windows\system32>
 
Hello,

Windows validation is showing <LocalGenuineState>SL_GEN_STATE_INVALID_LICENSE</LocalGenuineState> it is supposed to be <LocalGenuineState>SL_GEN_STATE_IS_GENUINE</LocalGenuineState>.

As you have a retail license please try and entering in the Windows key by following these steps Here restart the computer and run the above scan again, if this same result is returned please give Microsoft a call by following the steps Here.
 
OK thank you...I will contact them to find out why this is happening
 
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