DISM Error 5 Access is Denied, SFC /scannow keep cutting out at 55%

drencrom

Well-known member
Joined
May 10, 2017
Posts
95
My PC running Windows 8.1 suffered a distorted BSOD upon being booted up today. I was forced to power off manually and was able to boot up on the next try. But when I ran sfc /scannow in the elevated command prompt it progressed up to 55% but then gave me the message "Windows Resource Protection could not perform the requested operation." I had installed monthly Windows updates 3 days prior so I thought they might be the problem. But when I attempted to perform a system restore I received a message that there was something wrong with my drive. It asked me if I wanted to scan and fix the drive and I responded yes. I let the computer do its thing and when I returned it had rebooted successfully. I didn't know if the disk repair had worked so I ran chkdsk and was told their were no corruptions. I then performed a system restore and was able to this time. (Strangely, where it normally says upon reboot that the restore was performed successfully there was just a blank white box.) I then attempted to run sfc /scannow again and it still cut out at 55%. Then I performed dism /online /cleanup-image /checkhealth, dism /online /cleanup-image /scanhealth, and dism /online /cleanup-image /restorehealth and then sfc /scannow and received these messages:


Microsoft Windows [Version 6.3.9600]
(c) 2013 Microsoft Corporation. All rights reserved.

C:\windows\system32>dism /online /cleanup-image /checkhealth

Deployment Image Servicing and Management tool
Version: 6.3.9600.19408

Image Version: 6.3.9600.19397

No component store corruption detected.
The operation completed successfully.

C:\windows\system32>dism /online /cleanup-image /scanhealth

Deployment Image Servicing and Management tool
Version: 6.3.9600.19408

Image Version: 6.3.9600.19397

[==========================100.0%==========================]
No component store corruption detected.
The operation completed successfully.

C:\windows\system32>dism /online /cleanup-image /restorehealth

Deployment Image Servicing and Management tool
Version: 6.3.9600.19408

Image Version: 6.3.9600.19397

[==========================100.0%==========================]

Error: 5

Access is denied.

The DISM log file can be found at C:\windows\Logs\DISM\dism.log

C:\windows\system32>sfc /scannow

Beginning system scan. This process will take some time.

Beginning verification phase of system scan.
Verification 55% complete.

Windows Resource Protection could not perform the requested operation.

C:\windows\system32>

If anyone could help me fix this I'd really appreciate it.
 
Hello and welcome,

Copy the file C:\Windows\logs\cbs\cbs.log to your desktop. Zip the file on your desktop and attach it to your next reply.
Copy the file C:\Windows\logs\dism\dism.log to your desktop. Zip the file on your desktop and attach it to your next reply.
 
Follow the instructions below please.

WARNING! The following fix is specific to the user's system in this thread only. No one else should follow these instructions, as it could damage your system.
  • Download
    myjIXnC.png
    SFCFix and move the executable to your desktop.
  • Download the attachment SFCFix.zip and save it on your desktop.
  • Save any work you have open, and close all programs.
  • Drag the SFCFix.zip file over the SFCFix.exe executable and release it.
    1p8eDnI.gif
  • SFCFix will launch, let it complete.
  • Once done, a file will appear on your desktop, called SFCFix.txt.
  • Open the file, then copy and paste its content in your next reply.
 

Attachments

SFCFix version 3.0.2.1 by niemiro.
Start time: 2021-01-16 20:36:00.600
Microsoft Windows 8.1 Update 3 - amd64
Using .zip script file at C:\Users\Hollis Mulwray\Desktop\SFCFix.zip [0]




PowerCopy::
Failed to set ownership to current user for file or folder C:\windows\winsxs\amd64_microsoft-windows-i..onal-codepage-54936_31bf3856ad364e35_6.3.9600.17415_none_cc06413d136cdc9b\C_G18030.DLL
Failed to create new datablock for file or folder C:\windows\winsxs\amd64_microsoft-windows-i..onal-codepage-54936_31bf3856ad364e35_6.3.9600.17415_none_cc06413d136cdc9b\C_G18030.DLL with return code -1.

Failed to copy file C:\Users\Hollis Mulwray\AppData\Local\niemiro\Archive\amd64_microsoft-windows-i..onal-codepage-54936_31bf3856ad364e35_6.3.9600.17415_none_cc06413d136cdc9b\C_G18030.DLL to C:\windows\winsxs\amd64_microsoft-windows-i..onal-codepage-54936_31bf3856ad364e35_6.3.9600.17415_none_cc06413d136cdc9b\C_G18030.DLL with error code ERROR_ACCESS_DENIED.

Failed to find stored datablock for file C:\windows\winsxs\amd64_microsoft-windows-i..onal-codepage-54936_31bf3856ad364e35_6.3.9600.17415_none_cc06413d136cdc9b\C_G18030.DLL in RestoreFromDataBlock.
PowerCopy:: directive failed to complete successfully.




Failed to process all directives successfully.
SFCFix version 3.0.2.1 by niemiro has completed.
Currently storing 7 datablocks.
Finish time: 2021-01-16 20:36:02.803
Script hash: /UgVYw1haDOiQwjonstKy0xgqpVRmu8JetrCvztfLsQ=
----------------------EOF-----------------------
 
Right-click the Start button and click Commandprompt (Run as administrator).
When command prompt opens, copy and paste the following command into it, press enter afterwards.

Code:
attrib C:\windows\winsxs\amd64_microsoft-windows-i..onal-codepage-54936_31bf3856ad364e35_6.3.9600.17415_none_cc06413d136cdc9b

Post a screenshot of the result.
 
Microsoft Windows [Version 6.3.9600]
(c) 2013 Microsoft Corporation. All rights reserved.

C:\windows\system32>attrib C:\windows\winsxs\amd64_microsoft-windows-i..onal-cod
epage-54936_31bf3856ad364e35_6.3.9600.17415_none_cc06413d136cdc9b
V C:\windows\winsxs\amd64_microsoft-windows-i..onal-codepage-54936_31
bf3856ad364e35_6.3.9600.17415_none_cc06413d136cdc9b

C:\windows\system32>
 
Follow the instructions below please.

WARNING! The following fix is specific to the user's system in this thread only. No one else should follow these instructions, as it could damage your system.
  • Download the attachment SFCFix.zip and save it on your desktop.
  • Save any work you have open, and close all programs.
  • Drag the SFCFix.zip file over the SFCFix.exe executable and release it.
    1p8eDnI.gif
  • SFCFix will launch, let it complete.
  • Once done, a file will appear on your desktop, called SFCFix.txt.
  • Open the file, then copy and paste its content in your next reply.
 

Attachments

SFCFix version 3.0.2.1 by niemiro.
Start time: 2021-01-17 12:57:19.190
Microsoft Windows 8.1 Update 3 - amd64
Using .zip script file at C:\Users\Hollis Mulwray\Desktop\SFCFix.zip [0]




Delete::
WARNING: No files or folders matched deletion pattern C:\Windows\winsxs\amd64_microsoft-windows-i..onal-codepage-54936_31bf3856ad364e35_6.3.9600.17415_none_cc06413d136cdc9b.
Delete:: directive completed successfully.




PowerCopy::
Failed to set ownership to current user for file or folder C:\windows\winsxs\amd64_microsoft-windows-i..onal-codepage-54936_31bf3856ad364e35_6.3.9600.17415_none_cc06413d136cdc9b\C_G18030.DLL
Failed to create new datablock for file or folder C:\windows\winsxs\amd64_microsoft-windows-i..onal-codepage-54936_31bf3856ad364e35_6.3.9600.17415_none_cc06413d136cdc9b\C_G18030.DLL with return code -1.

Failed to copy file C:\Users\Hollis Mulwray\AppData\Local\niemiro\Archive\amd64_microsoft-windows-i..onal-codepage-54936_31bf3856ad364e35_6.3.9600.17415_none_cc06413d136cdc9b\C_G18030.DLL to C:\windows\winsxs\amd64_microsoft-windows-i..onal-codepage-54936_31bf3856ad364e35_6.3.9600.17415_none_cc06413d136cdc9b\C_G18030.DLL with error code ERROR_ACCESS_DENIED.

Failed to find stored datablock for file C:\windows\winsxs\amd64_microsoft-windows-i..onal-codepage-54936_31bf3856ad364e35_6.3.9600.17415_none_cc06413d136cdc9b\C_G18030.DLL in RestoreFromDataBlock.
PowerCopy:: directive failed to complete successfully.




Failed to process all directives successfully.
SFCFix version 3.0.2.1 by niemiro has completed.
Currently storing 7 datablocks.
Finish time: 2021-01-17 12:57:19.940
Script hash: NZBCQKixuQ3FON1Sl53Gp62kFRm1oMGWkNwQ+mV91Cg=
----------------------EOF-----------------------
 
Step 1:
Warning: This script was written specifically for this user, for use on that particular machine. Do not run this script on another machine.
  1. Download the Farbar Recovery Scan Tool and save it to your Desktop:
    64-bit: Downloading Farbar Recovery Scan Tool
  2. Download the attachment fixlist.txt and save it to your desktop.
  3. Right-click on FRST64.exe and select "Run as administrator".
  4. Press the Fix button.
  5. The tool will now process fixlist.txt.
  6. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
  7. When finished, a log called Fixlog.txt will appear in the same directory the tool is run from.
  8. Post the logfile Fixlog.txt as attachment in your next reply.

Step 2:
WARNING! The following fix is specific to the user's system in this thread only. No one else should follow these instructions, as it could damage your system.
  • Download the attachment SFCFix.zip and save it on your desktop.
  • Save any work you have open, and close all programs.
  • Drag the SFCFix.zip file over the SFCFix.exe executable and release it.
    1p8eDnI.gif
  • SFCFix will launch, let it complete.
  • Once done, a file will appear on your desktop, called SFCFix.txt.
  • Open the file, then copy and paste its content in your next reply.
 

Attachments

SFCFix version 3.0.2.1 by niemiro.
Start time: 2021-01-17 16:59:19.316
Microsoft Windows 8.1 Update 3 - amd64
Using .zip script file at C:\Users\Hollis Mulwray\Desktop\SFCFix.zip [0]




PowerCopy::
Failed to read ownership for file or folder C:\windows\winsxs\amd64_microsoft-windows-i..onal-codepage-54936_31bf3856ad364e35_6.3.9600.17415_none_cc06413d136cdc9b\C_G18030.DLL. Taking TrustedInstaller to be owner.
Failed to set ownership to current user for file or folder C:\windows\winsxs\amd64_microsoft-windows-i..onal-codepage-54936_31bf3856ad364e35_6.3.9600.17415_none_cc06413d136cdc9b\C_G18030.DLL
Failed to set ownership to Everyone for file or folder C:\windows\winsxs\amd64_microsoft-windows-i..onal-codepage-54936_31bf3856ad364e35_6.3.9600.17415_none_cc06413d136cdc9b\C_G18030.DLL
Failed to create new datablock for file or folder C:\windows\winsxs\amd64_microsoft-windows-i..onal-codepage-54936_31bf3856ad364e35_6.3.9600.17415_none_cc06413d136cdc9b\C_G18030.DLL with return code -1.

Failed to read file attributes for file C:\windows\winsxs\amd64_microsoft-windows-i..onal-codepage-54936_31bf3856ad364e35_6.3.9600.17415_none_cc06413d136cdc9b\C_G18030.DLL.
Failed to copy file C:\Users\Hollis Mulwray\AppData\Local\niemiro\Archive\amd64_microsoft-windows-i..onal-codepage-54936_31bf3856ad364e35_6.3.9600.17415_none_cc06413d136cdc9b\C_G18030.DLL to C:\windows\winsxs\amd64_microsoft-windows-i..onal-codepage-54936_31bf3856ad364e35_6.3.9600.17415_none_cc06413d136cdc9b\C_G18030.DLL with error code ERROR_ACCESS_DENIED.

Failed to find stored datablock for file C:\windows\winsxs\amd64_microsoft-windows-i..onal-codepage-54936_31bf3856ad364e35_6.3.9600.17415_none_cc06413d136cdc9b\C_G18030.DLL in RestoreFromDataBlock.
PowerCopy:: directive failed to complete successfully.




Failed to process all directives successfully.
SFCFix version 3.0.2.1 by niemiro has completed.
Currently storing 7 datablocks.
Finish time: 2021-01-17 16:59:19.879
Script hash: 8T8d1FOTSEchAYfK7gM5isiIDZUnSCMA22j23oW47oU=
----------------------EOF-----------------------
 

Attachments

Reboot the machine.
Perform step 2 in message #10 again and report the result.
 
SFCFix version 3.0.2.1 by niemiro.
Start time: 2021-01-17 17:52:47.821
Microsoft Windows 8.1 Update 3 - amd64
Using .zip script file at C:\Users\Hollis Mulwray\Desktop\SFCFix.zip [1]




PowerCopy::
Failed to read ownership for file or folder C:\windows\winsxs\amd64_microsoft-windows-i..onal-codepage-54936_31bf3856ad364e35_6.3.9600.17415_none_cc06413d136cdc9b\C_G18030.DLL. Taking TrustedInstaller to be owner.
Failed to set ownership to current user for file or folder C:\windows\winsxs\amd64_microsoft-windows-i..onal-codepage-54936_31bf3856ad364e35_6.3.9600.17415_none_cc06413d136cdc9b\C_G18030.DLL
Failed to set ownership to Everyone for file or folder C:\windows\winsxs\amd64_microsoft-windows-i..onal-codepage-54936_31bf3856ad364e35_6.3.9600.17415_none_cc06413d136cdc9b\C_G18030.DLL
Failed to create new datablock for file or folder C:\windows\winsxs\amd64_microsoft-windows-i..onal-codepage-54936_31bf3856ad364e35_6.3.9600.17415_none_cc06413d136cdc9b\C_G18030.DLL with return code -1.

Failed to read file attributes for file C:\windows\winsxs\amd64_microsoft-windows-i..onal-codepage-54936_31bf3856ad364e35_6.3.9600.17415_none_cc06413d136cdc9b\C_G18030.DLL.
Failed to copy file C:\Users\Hollis Mulwray\AppData\Local\niemiro\Archive\amd64_microsoft-windows-i..onal-codepage-54936_31bf3856ad364e35_6.3.9600.17415_none_cc06413d136cdc9b\C_G18030.DLL to C:\windows\winsxs\amd64_microsoft-windows-i..onal-codepage-54936_31bf3856ad364e35_6.3.9600.17415_none_cc06413d136cdc9b\C_G18030.DLL with error code ERROR_ACCESS_DENIED.

Failed to find stored datablock for file C:\windows\winsxs\amd64_microsoft-windows-i..onal-codepage-54936_31bf3856ad364e35_6.3.9600.17415_none_cc06413d136cdc9b\C_G18030.DLL in RestoreFromDataBlock.
PowerCopy:: directive failed to complete successfully.




Failed to process all directives successfully.
SFCFix version 3.0.2.1 by niemiro has completed.
Currently storing 7 datablocks.
Finish time: 2021-01-17 17:52:48.274
Script hash: 8T8d1FOTSEchAYfK7gM5isiIDZUnSCMA22j23oW47oU=
----------------------EOF-----------------------
 
Step 1:
Warning: This script was written specifically for this user, for use on that particular machine. Do not run this script on another machine.
  1. Download the attachment fixlist.txt and save it to your desktop.
  2. Right-click on FRST64.exe and select "Run as administrator".
  3. Press the Fix button.
  4. The tool will now process fixlist.txt.
  5. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
  6. When finished, a log called Fixlog.txt will appear in the same directory the tool is run from.
  7. Post the logfile Fixlog.txt as attachment in your next reply.

Step 2:
WARNING! The following fix is specific to the user's system in this thread only. No one else should follow these instructions, as it could damage your system.
  • Download the attachment SFCFix.zip and save it on your desktop.
  • Save any work you have open, and close all programs.
  • Drag the SFCFix.zip file over the SFCFix.exe executable and release it.
    1p8eDnI.gif
  • SFCFix will launch, let it complete.
  • Once done, a file will appear on your desktop, called SFCFix.txt.
  • Open the file, then copy and paste its content in your next reply.
 

Attachments

You didn't send an SFCFix.zip file so I assumed you meant the SFCFix.txt file. SFCFix.exe crashed when I dragged SFCFix.txt to it.

SFCFix version 3.0.2.1 by niemiro.
Start time: 2021-01-17 18:12:43.234
Microsoft Windows 8.1 Update 3 - amd64
Using .txt script file at C:\Users\Hollis Mulwray\Desktop\SFCFix.txt [0]




SFCFix version 3.0.2.1 by niemiro has encountered an unhandled exception.
Currently storing 7 datablocks.
Finish time: 2021-01-17 18:12:46.094
Script hash: Jzdew5uH2kpvlg/oqBySSCwXChOTMW08o0vaaUj3HXs=
 

Attachments

Sorry, attached the wrong file. Here is the correct one.
 

Attachments

SFCFix version 3.0.2.1 by niemiro.
Start time: 2021-01-17 18:25:04.239
Microsoft Windows 8.1 Update 3 - amd64
Using .zip script file at C:\Users\Hollis Mulwray\Desktop\SFCFix.zip [0]




PowerCopy::
Failed to set ownership to current user for file or folder C:\windows\winsxs\amd64_microsoft-windows-i..onal-codepage-54936_31bf3856ad364e35_6.3.9600.17415_none_cc06413d136cdc9b\C_G18030.DLL
Failed to create new datablock for file or folder C:\windows\winsxs\amd64_microsoft-windows-i..onal-codepage-54936_31bf3856ad364e35_6.3.9600.17415_none_cc06413d136cdc9b\C_G18030.DLL with return code -1.

Failed to copy file C:\Users\Hollis Mulwray\AppData\Local\niemiro\Archive\amd64_microsoft-windows-i..onal-codepage-54936_31bf3856ad364e35_6.3.9600.17415_none_cc06413d136cdc9b\C_G18030.DLL to C:\windows\winsxs\amd64_microsoft-windows-i..onal-codepage-54936_31bf3856ad364e35_6.3.9600.17415_none_cc06413d136cdc9b\C_G18030.DLL with error code ERROR_ACCESS_DENIED.

Failed to find stored datablock for file C:\windows\winsxs\amd64_microsoft-windows-i..onal-codepage-54936_31bf3856ad364e35_6.3.9600.17415_none_cc06413d136cdc9b\C_G18030.DLL in RestoreFromDataBlock.
PowerCopy:: directive failed to complete successfully.




Failed to process all directives successfully.
SFCFix version 3.0.2.1 by niemiro has completed.
Currently storing 7 datablocks.
Finish time: 2021-01-17 18:25:04.771
Script hash: ++jVzHc2zzNKLjMizQsUmEb79qJTj/Yd+W9qK0eB/yM=
----------------------EOF-----------------------
 
Hmm, something goes wrong.
Perform only step 1 in message #14 again. The machine should automaticly reboot, if not please do manually.
When rebooted, attach the log file Fixlog.txt.
 
FRST should report more than the logs show.
Which AV do you use ?
Did you disable the realtime-protection of your AV program ?
 

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