DISM error 0x800f081f on Windows 11 (10.0.22631.3085)

[NTMan]

Hi,

I have errors that are stopping Windows Update and DISM from working properly on my Windows 11 workstation (Microsoft Windows [Version 10.0.22631.3085]), and when I try to check health on it with dism /online /cleanup-image /restorehealth it reports error 0x800f081f inside of the dism.log.

Here are all of the things I've tried so far:

- dism /online /cleanup-image /startcomponentcleanup
- dism /online /cleanup-image /analyzecomponentstore
- dism /online /cleanup-image /restorehealth /source:wim:c:\sources\install.wim:3 /limitaccess - this gives me the error 0x800f081f about some "servicing" files missing

I didn't know what to do at this point. Can someone help me out? I have the latest version of SFCFix.exe but it didn't fix anything at this point.

 

[Maxstar]

Hi and welcome to Sysnative,

Export CBS (Component Based Servicing) hive

• Click on the Start button and type regedit
• When you see regedit on the list, right-click on it and select Run as administrator.
• When regedit opens, using the left pane, navigate to the following registry key and select it by clicking on it once.
  

  HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing

• Once selected, click File > Export....
• Change the Save as type: to Registry Hive Files (*.*).
  
  
  
  
  
• Name this file ComponentBasedServicing (with no file extension) and save it to your Desktop.
• Right-click on the saved file and choose Send > Compressed (zipped) Folder.
• Attach the .ZIP file to your next post.
• If the file is too large to upload here, upload the file to www.wetransfer.com and post the link in your next reply.

 

[NTMan]

Thank you so much sir for helping me out! Attached is the HIVE formatted export. I am hoping I don't have to do an in-place upgrade because I don't know everything that came from the vendor is downloadable again.

 

[Maxstar]

Hi,

Please do the following:

Step 1. Download the

Farbar Recovery Scan Tool and save it to your Desktop:

Download the 64 bit version: - Farbar Recovery Scan Tool Link

Warning: This script was written specifically for this system. Do not run this script on another system.

• Download the attachment fixlist.txt and save it to your desktop.
• Right-click on FRST.exe and select "Run as administrator".
• Press the Fix button.
• If for some reason the tool needs a restart, please make sure you let the system restart normally.
• When finished, a log called Fixlog.txt will appear in the same directory the tool is run from.
• Post the logfile Fixlog.txt as attachment in your next reply.

Step 2. Run the following DISM command and post the result. If it fails attach a new copy of the CBS log.

DISM /online /cleanup-image /RestoreHealth

 

[NTMan]

Here is the results of the FRST tool - this is very cool. I'm understanding a bit of what you are doing, I just want to know how you identified the missing items so easily?

 

[NTMan]

C:\Windows\System32>DISM /online /cleanup-image /RestoreHealth

Deployment Image Servicing and Management tool
Version: 10.0.22621.2792

Image Version: 10.0.22631.3085

[==========================100.0%==========================] The restore operation completed successfully.
The operation completed successfully.

C:\Windows\System32>

 

[NTMan]

Unfortunately - I'm still getting Download error - 0x800706be in all of the pending Windows Updates, and my Microsoft Store Apps that need updating are getting the "Something happened on our end" error messages...

 

[NTMan]

Microsoft Windows [Version 10.0.22631.3085]
(c) Microsoft Corporation. All rights reserved.

C:\Windows\System32>sfc /scannow

Beginning system scan. This process will take some time.

Beginning verification phase of system scan.
Verification 100% complete.

Windows Resource Protection found corrupt files and successfully repaired them.
For online repairs, details are included in the CBS log file located at
windir\Logs\CBS\CBS.log. For example C:\Windows\Logs\CBS\CBS.log. For offline
repairs, details are included in the log file provided by the /OFFLOGFILE flag.

C:\Windows\System32>sfc /scannow

Beginning system scan. This process will take some time.

Beginning verification phase of system scan.
Verification 100% complete.

Windows Resource Protection did not find any integrity violations.

C:\Windows\System32>

 

[NTMan]

Still no love with Windows Update or Microsoft Store. Resetting Windows Update and BITS doesn't provide a solution at this point. I'm wondering if I am looking at some sort of registry corruption?

 

[Maxstar]

Hi,

Upload a copy of the CBS folder

• Open Windows Explorer and browse to the C:\Windows\Logs folder.
• Right-click on the CBS folder and choose Send to > Compressed (zipped) folder.
• Now the message will appear, "Windows cannot create the Compressed (zipped) Folder here. Do you want it to be placed on the desktop instead?"
• Click on the Yes button here.

• Attach the file CBS.zip to your next reply. If the file is too large to attach, upload the CBS.zip file to www.wetransfer.com and post the link in your next reply.