[SOLVED] DiskCheck and Webio.dll corruption

[Mrchace]

Hello everyone on Sysnative,

I did a quick search to find topics regarding Webio.dll on Windows 7 and nothing turned up so, I apologize if this has been resolved before.

Events:

I bought Escape from Tarkov and downloaded their launcher. I installed the launcher which also installed VC C++ 2015 and 2017. This required me to do a restart. Upon restarting, my computer was struggling to boot up windows. After giving it 90 minutes, I did a hard shut down and started the computer in safe mode. I ran dskchk in the command console and restarted the computer for the scan. It found 36 unreadable files and did its thing. Now the computer runs great but the launcher for the game doesn't work. I'll double click it and it shows in processes but appears frozen as it never takes up more system resources nor does the GUI pop up or anything like that. So I decided to run sfc /scannow command several times. Each time it told me there was some corrupt files that it couldn't repair. Upon investigating that problem more, I stumbled upon SFCfix.exe. Apparently it uses DISM to try to fix the corrupted files. At the end it gives me a log that says that Webio.dll is corrupt but it can't fix it. Since I tried everything to get the Escape from Tarkov launcher running (reinstalling VC, updating and fixing .net framework, running in compatibility mode, installing it to both my HDD and SSD, and wiping out the registry and loose files between reinstall) I am left to wonder if Webio.dll is the reason why the program won't work.

Anyways, I know a bit about computers but this is above my pay-grade. Any help is greatly appreciated. Thank you for your time.

System Specs:
Windows 7 x64
AMD FX-6200 Six Core 3.8ghz processor
GeForce 960 4gig video card
16gb Ram

Nothing is overclocked.

SFCfix Log:
AutoAnalysis::
CORRUPT: C:\Windows\winsxs\amd64_microsoft-windows-webio_31bf3856ad364e35_6.1.7601.23375_none_bb59c9d80ea06151\webio.dll


SUMMARY: Some corruptions could not be fixed automatically. Seek advice from helper or sysnative.com.
CBS & SFC total detected corruption count: 1
CBS & SFC total unimportant corruption count: 0
CBS & SFC total fixed corruption count: 0
SURT total detected corruption count: 0
SURT total unimportant corruption count: 0
SURT total fixed corruption count: 0
AutoAnalysis:: directive completed successfully.

 

[Sysnative Windows Update]

Hello and welcome to Sysnative!

SFCFix Script

Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.

1. Download SFCFix.exe (by niemiro) and save this to your Desktop.
2. Download the file below, SFCFix.zip, and save this to your Desktop. Ensure that this file is named SFCFix.zip - do not rename it.
3. Save any open documents and close all open windows.
4. On your Desktop, you should see two files: SFCFix.exe and SFCFix.zip.
5. Drag the file SFCFix.zip onto the file SFCFix.exe and release it.
6. SFCFix will now process the script.
7. Upon completion, a file should be created on your Desktop: SFCFix.txt.
8. Copy (Ctrl+C) and Paste (Ctrl+V) the contents of this file into your next post for me to analyse please - put [CODE][/CODE] tags around the log to break up the text.

SFC Scan

1. Click on the Start button and in the search box, type Command Prompt
2. When you see Command Prompt on the list, right-click on it and select Run as administrator
3. When command prompt opens, copy and paste the following commands into it, press enter after each
   
   sfc /scannow
   
   Wait for this to finish before you continue
   
   copy %windir%\logs\cbs\cbs.log %userprofile%\Desktop\cbs.txt
4. This will create a file, cbs.txt on your Desktop. Please attach this to your next post.

 

[Mrchace]

Hello and welcome to Sysnative!

SFCFix Script

Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.

1. Download SFCFix.exe (by niemiro) and save this to your Desktop.
2. Download the file below, SFCFix.zip, and save this to your Desktop. Ensure that this file is named SFCFix.zip - do not rename it.
3. Save any open documents and close all open windows.
4. On your Desktop, you should see two files: SFCFix.exe and SFCFix.zip.
5. Drag the file SFCFix.zip onto the file SFCFix.exe and release it.
6. SFCFix will now process the script.
7. Upon completion, a file should be created on your Desktop: SFCFix.txt.
8. Copy (Ctrl+C) and Paste (Ctrl+V) the contents of this file into your next post for me to analyse please - put [CODE][/CODE] tags around the log to break up the text.

SFC Scan

1. Click on the Start button and in the search box, type Command Prompt
2. When you see Command Prompt on the list, right-click on it and select Run as administrator
3. When command prompt opens, copy and paste the following commands into it, press enter after each
   
   sfc /scannow
   
   Wait for this to finish before you continue
   
   copy %windir%\logs\cbs\cbs.log %userprofile%\Desktop\cbs.txt
4. This will create a file, cbs.txt on your Desktop. Please attach this to your next post.

Hello softwaremaniac,

Thank you so much for your quick and helpful reply. As i was working through the steps you provided, my computer had a catastrophic failure and i had to replace the HDD and reinstal windows. Guess we will never know what the log said.

Everything is working fine now. Thank you again for your help.

 

[Sysnative Windows Update]

I'm sorry to hear about the HDD, but glad everything's fine now! Take care!