MarchSupportSystem23
New member
- Mar 12, 2024
- 2
I have two Dell XPS 17" laptop with Intel + NVIDIA. I kept getting all sorts of BSOD errors when my computer was sleeping. It would wake randomly with BSOD - averaging once every day. The Minidump file had errors that usually pointed back to different graphics drivers...mainly NVIDIA stuff. I finally talked with someone at Dell. My issue was that Windows Update was trying to wake the computer to run one of the major Half-year updates - but it was hooked to a docking station that interfered with that, so it crashed. Dell Customer support had me do 3 things:
1.) Disconnect all external devices (docking station, printers, external hard drives, etc.).
2.) Shutdown computer and leave shut off for 1 minute.
3.) Power back up, login, go to Windows Update. Once I got to Windows Update, there were old updates that were not getting queued up previously when I tried updating. Run those updates. Also run manufacturer updates (example - Dell Support online or software option).
That has stopped both of my Dell XPS from having BSOD for 3 days now. I don't know if this will solve your problem, just sharing what finally worked for me.
1.) Disconnect all external devices (docking station, printers, external hard drives, etc.).
2.) Shutdown computer and leave shut off for 1 minute.
3.) Power back up, login, go to Windows Update. Once I got to Windows Update, there were old updates that were not getting queued up previously when I tried updating. Run those updates. Also run manufacturer updates (example - Dell Support online or software option).
That has stopped both of my Dell XPS from having BSOD for 3 days now. I don't know if this will solve your problem, just sharing what finally worked for me.
