[SOLVED] Dell Optiplex won't boot into W10; don't know local Admin pass. FIX: I was able to change PW, went in recovery mode, did reset keeping settings&files

dbdan22 · Nov 18, 2023

My Onedrive folder went kablooie on me for a minute but it just came back. Uploading.....

dbdan22 · Nov 18, 2023

@JSntgRvr

Nope, Onedrive is completely out to lunch. What do you need to see?

JSntgRvr · Nov 18, 2023

Did Dism run? Any issues?

dbdan22 · Nov 18, 2023

It did run. No change. I was hoping to get you the memory.dmp, srt files, etc. but onedrive started acting up.

dbdan22 · Nov 18, 2023

@JSntgRvr

OK back in business

OneDrive

dism log, srt files, memory dump

JSntgRvr · Nov 18, 2023

If C is the os partition, run this command:

C\Windows\System32\bcdboot C:\Windows

JSntgRvr · Nov 18, 2023

Any change after the last command?

dbdan22 · Nov 18, 2023

Well it crashed with the same error 21A, but after that, instead of system recovery crashing, it put this screen up

dbdan22 · Nov 18, 2023

I'm ditching Rufus and creating a bona fide recovery disk with MediaCreationTool22H2

JSntgRvr · Nov 18, 2023

Well, the dism.log indicate that some repairs were done. Lets see if the System File Checker runs:

Download the enclosed file
Save it in the same location FRST64.exe is saved.
Run FRST (FRST64) as you did before
This time around Press the Fix button and wait
When finished, a log file (Fixlog.txt) will pop up and saved in the same location the tool was ran from.

Please attach this file in your next reply.

dbdan22 · Nov 18, 2023

goes through to 100% and then says windows resource protection could not perform the requested operation.
shouldn't we do a straight sfc with the /off switches?

JSntgRvr · Nov 18, 2023

Wonder if recorded in the CBS.log.

C:\Windows\Logs\CBS\CBS.log

dbdan22 · Nov 18, 2023

No integrity violations but still won't boot. error 21A as before

then it says it has to go into recovery mode. press F1

I press F1 and it says a required device can't be accessed. 0xc000000e

but I have the windows media on a usb in!!!

confused.....

I'll get the cbs.log...

dbdan22 · Nov 18, 2023

OneDrive
cbs.log

JSntgRvr · Nov 18, 2023

You tried this before. It is saved as c:\sfc_log.txt.

sfc /scannow /offbootdir=c:\ /offwindir=c:\windows /offlogfile=c:\sfc_log.txt

Try also to boot in Safe Mode. That will exempt drivers from hardware.

bcdedit /set {default} safeboot network

JSntgRvr · Nov 18, 2023

The CBS.log uploaded is old.

dbdan22 · Nov 18, 2023

i saw that too.

I think it's confused when trying to run things from a recovery disk.

why is it not entering the recovery environment and saying a needed device is missing?

JSntgRvr · Nov 18, 2023

Run these commands:

Diskpart
list disk
select disk 0 (That is disk zero)
list vol
Exit

Take a photo and upload it.

dbdan22 · Nov 18, 2023

diskpart

JSntgRvr · Nov 18, 2023

I don't know why, but that disk shows 0 bytes Free. Perhaps that is the problem. That is how the system sees it, even if it isn't true. It can't even boot to the Recovery partition. In my honest opinion, you will need to reinstall. I am enclosing the instructions. Make sure you convert the drive to GPT in the process.

[SOLVED] Dell Optiplex won't boot into W10; don't know local Admin pass. FIX: I was able to change PW, went in recovery mode, did reset keeping settings&files

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