Dell Latitude 5570 0x7e

bascotie · Aug 14, 2021

Hi guys,

This computer originally had ram issues (as see below)

RAM was replaced.

It's back again with more bsods which are 0x7e's unfortunately and don't seem to offer much (that I can deduce) from the stack.

Would you guys mind taking a look and seeing if you notice anything that could be causing these crashes? It happens on every boot. We currently have the f12 dell diags running

Sysnative collection tool zip was too big, here's a link:

Upload files for free - 2021_Aug_14_16_06.zip - ufile.io

Thank you!

zbook · Aug 14, 2021

Does the Sysnative log collector malfunction on all of your posted forum threads?
Why not follow the posting instructions?
Blue Screen of Death (BSOD) Posting Instructions - Windows 10, 8.1, 8, 7 + Vista

x BlueRobot · Aug 15, 2021

Rich (BB code):

0: kd> lmvm Qcamain10x64
Browse full module list
start             end                 module name
fffff800`86f60000 fffff800`871ff000   Qcamain10x64 T (no symbols)           
    Loaded symbol image file: Qcamain10x64.sys
    Image path: \SystemRoot\System32\drivers\Qcamain10x64.sys
    Image name: Qcamain10x64.sys
    Browse all global symbols  functions  data
    Timestamp:        Tue Dec  8 22:31:57 2020 (5FCFFEDD)
    CheckSum:         002648DA
    ImageSize:        0029F000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
    Information from resource tables:

The issue appears to be possibly due to your Qualcomm network driver. I would suggest checking the OEM support page for any updates.

There appears to be some exception raised, whereby the debugger attempts to attach to?

Rich (BB code):

0: kd> dt _NDIS_OID_REQUEST ffffce0f`716e00c8
ndis!_NDIS_OID_REQUEST
   +0x000 Header           : _NDIS_OBJECT_HEADER
   +0x004 RequestType      : c ( NdisRequestMethod ) << Part of an enumeration called _NDIS_REQUEST_TYPE
   +0x008 PortNumber       : 0
   +0x00c Timeout          : 0
   +0x010 RequestId        : (null) 
   +0x018 RequestHandle    : (null) 
   +0x020 DATA             : _NDIS_OID_REQUEST::_REQUEST_DATA
   +0x048 NdisReserved     : [128]  ""
   +0x0c8 MiniportReserved : [16]  ""
   +0x0d8 SourceReserved   : [16]  ""
   +0x0e8 SupportedRevision : 0 ''
   +0x0e9 Reserved1        : 0 ''
   +0x0ea Reserved2        : 0
   +0x0ec SwitchId         : 0
   +0x0f0 VPortId          : 0
   +0x0f4 Flags            : 0

Rich (BB code):

0xffffa00bab8651c0 : 0x204320726f662073 :  !da ""s for C  C  X fu  C  X function.""
0xffffa00bab8651c8 : 0x7566205820204320 :  !da "" C  X fu  C  X function.""
0xffffa00bab8651d0 : 0x6620582020432020 :  !da ""  C  X function.""
0xffffa00bab8651d8 : 0x0a6e6f6974636e75 :  !da "unction."
0xffffa00bab865440 : 0x3030203030203030 :  !da ""00 00 00""
0xffffa00bab8654a8 : 0xfffff800870e3040 :  !da ""%s: IHV oid = 0x%x.""
0xffffa00bab865670 : 0xfffff800870e6f50 :  !da "OID_WDI_IHV_REQUEST"

The C probably makes more sense now.

Rich (BB code):

0: kd> dt _NDIS_REQUEST_TYPE
ndis!_NDIS_REQUEST_TYPE
   NdisRequestQueryInformation = 0n0
   NdisRequestSetInformation = 0n1
   NdisRequestQueryStatistics = 0n2
   NdisRequestOpen = 0n3
   NdisRequestClose = 0n4
   NdisRequestSend = 0n5
   NdisRequestTransferData = 0n6
   NdisRequestReset = 0n7
   NdisRequestGeneric1 = 0n8
   NdisRequestGeneric2 = 0n9
   NdisRequestGeneric3 = 0n10
   NdisRequestGeneric4 = 0n11
   NdisRequestMethod = 0n12 << 0xC

I noticed this too:

Rich (BB code):

0: kd> !PDE.du ffffce0f7e8957b0
\device\harddiskvolume5\program files (x86)\dell\dell unified wireless suite\spectral\socketserver.exe

jcgriff2 · Aug 23, 2021

I got an Edge security error trying to download the file in post #1.

MichaelB · Aug 24, 2021

blocked because of riskware

Search

Search

Dell Latitude 5570 0x7e

bascotie

Well-known member

zbook

Member

x BlueRobot

Administrator

jcgriff2

Co-Founder / Admin
BSOD Instructor/Expert
Microsoft MVP (Ret.)

MichaelB

Sysnative Staff, BSOD Kernel Dump Senior Analyst

Dell Latitude 5570 0x7e

bascotie

Well-known member

zbook

Member

x BlueRobot

Administrator

jcgriff2

Co-Founder / AdminBSOD Instructor/ExpertMicrosoft MVP (Ret.)

MichaelB

Sysnative Staff, BSOD Kernel Dump Senior Analyst

Co-Founder / Admin
BSOD Instructor/Expert
Microsoft MVP (Ret.)