After ruining Microsoft's reputation for years, and recently also targeting Apple customers, tech support scammers have started picking on Dell's customers with a voracious appetite.
During the past year, tens of Dell customers have started reporting being picked on by aggressive tech support scammers that were calling them about their Dell laptops and computers.
Unlike typical tech support scams that rely on ads and scareware, or hunt tech support forums for victims, these particular individuals were calling Dell customers that previously had a problem with their laptop in the past, as
10ZenMonkeys reports.
Scammers have access to sensitive, private Dell customer data
Scammers were not only calling Dell customers at home without the users reporting any issues, but seemed to have access to data like the customer's name, his Dell PC or laptop model, contact information, support history, and Dell's unique service tag and express service code for each computer.
The issue is widespread, with numerous users complaining about scammers on Dell's website (
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All the data points to a data breach on Dell's side, to which Dell has refused to officially acknowledge, even if support representatives told 10ZenMonekys that this might have happened.
