DCs 2012 R2 do not update ...

[THIAGO]

Good morning people


I have a problem that bothers me from the beginning of the year, and this week I booked to try to fix.
My scenario is an organ of Government shall with about 80 servers in 2012 r2 all virtualized with VMware and in production,
Use WSUS also running 2012 R2 that total only 6 servers and all Domains Controllers, can no longer update the OS.
Already tried all the options I looked on google, and Dism, SFC Reset wsus Components, subinacl, WindowsUpdateDiagnostic
Repairing the image with DVD and nothing ...
If disvinculo wsus the server, and try to download the direct updates from Windows Update, also it does not work ... if down the separate update manually and install with winrs.exe -r: Server 1 DISM.exe / online / add-package / PackagePath: C: \ UPDATE \ xxxxx.cab there works but some servers have about 380 Updates is just unfeasible.


Ja reinstalled the 0 my wsus, and continued the same way ... by last did a test on a server where I grabbed a created a VM, installed in 2012 r2, and updated 100% after put in wsus, the other week when he left Updates of Julies he can no longer download, and if you click on "View update history" these 6 Dcs servers do not show anything is blank.




Every time the squeegee tool WindowsUpdateDiagnostic appears the error 0x80070057 and "Service registration is missing or corrupt"
It fixes but when do the same thing appears




In them the WindowsUpdate always appears below the MSG
WARNING: Failed to get info from Cost Network NLM, assuming network is NOT metered, error = 0x80240037




I do not know more where to search and what to try, someone would have any tips?

 

[BrianDrab]

Hi and welcome to Sysnative. Before I assist, since this is a business machine, can you assure me that your IT Department is OK with us working with you on this? I understand you may likely be from the IT Department but I have to ask.

 

[THIAGO]

Good Morning
First thanks for the return of part of the IT team but I am infrastructure analyst is responsible for server environment, about the incident today went UPDATES July, released and updated all 2012 server r2 2008 R2 normally and are not got the server 2012 r2 that has the Active Directory role

 

[BrianDrab]

Sorry, it's a little hard to understand the translation. Are you saying that everything is OK now?

 

[THIAGO]

Sorry, I am Brazilian and my English is bad,
we are still with the problem, our controllers Domains with 2012 r2 not had updated .they warn that have updates, enough to lower the SoftwareDistribution folder, but when you look sends are looped and the updates do not appear to be able to click install ...

 

[BrianDrab]

Unfortunately I'm still having a hard time with the translation. I do understand that updates aren't working however. Let's take a deeper look.

Step#1 - FRST Scan

1. Please download Farbar Recovery Scan Tool and save it to your Desktop.
Note: You need to run the 64-bit Version so please ensure you download that one.
2. Right click to run as administrator. When the tool opens click Yes to disclaimer.
3. Please ensure you place a check mark in the Addition.txt check box at the bottom of the form before running (if not already).
4. Press Scan button.
5. It will produce a log called FRST.txt in the same directory the tool is run from (which should now be the desktop)
6. Please copy and paste log back here.
7. Another log (Addition.txt - also located in the same directory as FRST64.exe) will be generated Please also paste that along with the FRST.txt into your reply.

 

[THIAGO]

Good morning, thanks for the help, follow the requested files

 

[BrianDrab]

Thanks for the info. I need to collect some more data. Please do the following.

Step#1 - SFCFix Script
Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.

1. Download SFCFix.exe (by niemiro) and save this to your Desktop. If you still have this on your desktop from downloading previously, you don't need to re-download.
2. Download the file below, SFCScript.txt, and save this to your Desktop.
3. Save any open documents and close all open windows.
4. On your Desktop, you should see two files: SFCFix.exe and SFCScript.txt.
5. Drag the file SFCScript.txt onto the file SFCFix.exe and release it.
6. SFCFix will now process the script.
7. Upon completion, a file should be created on your Desktop: SFCFix.txt.
8. Send me a PM with the contents of the SFCFix.txt file.

 

[THIAGO]

good morning to run the instructions was me with the error attached MSVCP100.dll Missing.

 

[BrianDrab]

Did you by chance answer y to the following message? If you did, please try again and if you get this message, answer n.

 

[THIAGO]

[Removed as personal info is in it]

 

[BrianDrab]

Thanks for the info. I need to collect some more info. Please do the following.

1. Right-click your Start button and select Command Prompt (Admin).
2. Copy/Paste the following in to the command-prompt window and hit enter.
wmic qfe list brief /format:texttablewsys > "%USERPROFILE%\desktop\hotfix.txt"

3. This will create a file on your desktop named hotfix.txt. Please attach this to your next reply.

 

[THIAGO]

attachment hotfix

 

[BrianDrab]

Thanks. Can you provide me an example of an update that is missing that needs installed that won't install?

 

[THIAGO]

Good morning, follows as this update today on the server, in wsus in log and even trying to install can not manual appears Access Denied

 

[BrianDrab]

Thanks. Please do the following.

Step#1 - DISM /RestoreHealth Scan
Warning:this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.

1. Right-click on the Start
   
   button and select Command Prompt (Admin)
2. When command prompt opens, Copy (Ctrl+C) and Paste (Right-click > Paste) the following command into it, then press Enter
   Dism /Online /Cleanup-Image /RestoreHealth
3. Once it finishes, copy and paste the following into the command-prompt window and press Enter. If prompted to overwrite the existing file go ahead.
   copy %windir%\logs\cbs\cbs.log "%userprofile%\Desktop\cbs.txt"
   
4. Once this has completed please go to your Desktop and you will find CBS.txt => Please zip/upload to this thread.
   Please Note:: if the file is too big (over 7MB) to upload to your next post, please upload via a service such as Dropbox or One Drive or SendSpace and just provide the link.

 

[THIAGO]

Good morning, follows the file, thanks again for your attention and support

 

[BrianDrab]

Which machine is WSUS installed on? What OS is installed on that machine?

Can you verify that the following update is installed on your WSUS server?
https://support.microsoft.com/en-us/kb/2734608

 

[THIAGO]

Hello BrianDrab checked and really do not have the update kb / 2734608 in wsus server as hotfix attached, it is a VM on Vmware, running Windows Server 2012 R2 standadard
, I downloaded, the kb / 2734608 x64, but gave the error attached when trying to install ...

 

[BrianDrab]

Can you also verify that Windows Server 2012 R2 is checked off in the Products section of WSUS?