N NicktheGreek Well-known member Joined Jan 24, 2023 Posts 45 Feb 2, 2023 #1 We try repeatedly to install the monthly windows updates on Windows 2012R2 servers, but fail το install. We have run the Dism /Online /Cleanup-Image /RestoreHealth many times but it did not resolve the issue. Component scanner and CBS logs attached. Attachments CBS-LEA_image.zip 1.1 MB · Views: 3 ComponentScanner-LEA_image.zip 1.1 MB · Views: 2
We try repeatedly to install the monthly windows updates on Windows 2012R2 servers, but fail το install. We have run the Dism /Online /Cleanup-Image /RestoreHealth many times but it did not resolve the issue. Component scanner and CBS logs attached.
P PeterJ Moderator, Windows Update Expert, Security Analyst Staff member Joined Dec 14, 2014 Posts 12,669 Feb 8, 2023 #2 Hello and welcome, Please do not merge the content of log files into one file. Always provide the log files as they are. You may zip the files if you like. Provide the Components Hive 1. Navigate to C:\Windows\System32\Config and locate the COMPONENTS file. 2. Please copy this file to your desktop. Note: If you receive an error that this file is in-use, simply reboot your computer and try again. Note: If you find that you need to reboot and are unable to because this is a server then try Option#2 below. 3. Right-click on this file on your desktop and select Send To...Compressed (zipped) folder. This will create a file named COMPONENTS.ZIP on your desktop. 4. The file will likely be too large to upload here so please upload to Gofile or WeTransfer and just provide the link here. Option#2 (only if you are unable to follow the previous instructions) Please download the Freeware RegBak from here: Acelogix Software - Download products You will find it at the bottom of the page that the link brings you to. Go ahead and install this program and accept all the defaults. After the last install screen the program should open. Click the New Backup button. Accept the defaults and simply click Start. When it says Finished successfully, click the Close button. This will bring you back to the main screen of the program. You will see one entry in this list with the date that you did it. Right-click on this line-item and select Explore Backup... This will bring you into the folder where the backup was made. You should see a Users folder and a Windows folder along with a couple other files. Double-click on the Windows folder to open it. Then open the System32 folder and then config folder. You should see around 6 files in here, one of which is named COMPONENTS. Copy the COMPONENTS file to your Desktop. If the COMPONENTS file does not exist, please fetch it instead from C:\Windows\System32\config\COMPONENTS. Now right-click on the COMPONENTS file that is on your desktop and select Send to > Compressed (zipped) folder. Then please upload the zip file (COMPONENTS.zip) to your favourite file sharing website (it will be too big to upload here). Examples of services to upload to are Gofile or WeTransfer and then just provide the link in your reply. You can close any open windows you have as well as the RegBak program now.
Hello and welcome, Please do not merge the content of log files into one file. Always provide the log files as they are. You may zip the files if you like. Provide the Components Hive 1. Navigate to C:\Windows\System32\Config and locate the COMPONENTS file. 2. Please copy this file to your desktop. Note: If you receive an error that this file is in-use, simply reboot your computer and try again. Note: If you find that you need to reboot and are unable to because this is a server then try Option#2 below. 3. Right-click on this file on your desktop and select Send To...Compressed (zipped) folder. This will create a file named COMPONENTS.ZIP on your desktop. 4. The file will likely be too large to upload here so please upload to Gofile or WeTransfer and just provide the link here. Option#2 (only if you are unable to follow the previous instructions) Please download the Freeware RegBak from here: Acelogix Software - Download products You will find it at the bottom of the page that the link brings you to. Go ahead and install this program and accept all the defaults. After the last install screen the program should open. Click the New Backup button. Accept the defaults and simply click Start. When it says Finished successfully, click the Close button. This will bring you back to the main screen of the program. You will see one entry in this list with the date that you did it. Right-click on this line-item and select Explore Backup... This will bring you into the folder where the backup was made. You should see a Users folder and a Windows folder along with a couple other files. Double-click on the Windows folder to open it. Then open the System32 folder and then config folder. You should see around 6 files in here, one of which is named COMPONENTS. Copy the COMPONENTS file to your Desktop. If the COMPONENTS file does not exist, please fetch it instead from C:\Windows\System32\config\COMPONENTS. Now right-click on the COMPONENTS file that is on your desktop and select Send to > Compressed (zipped) folder. Then please upload the zip file (COMPONENTS.zip) to your favourite file sharing website (it will be too big to upload here). Examples of services to upload to are Gofile or WeTransfer and then just provide the link in your reply. You can close any open windows you have as well as the RegBak program now.
N NicktheGreek Well-known member Joined Jan 24, 2023 Posts 45 Feb 9, 2023 #3 Hello Peter, Thank you for the welcome and for your response to my issue. This is the link for the components file: Gofile - Free Unlimited File Sharing and Storage
Hello Peter, Thank you for the welcome and for your response to my issue. This is the link for the components file: Gofile - Free Unlimited File Sharing and Storage
P PeterJ Moderator, Windows Update Expert, Security Analyst Staff member Joined Dec 14, 2014 Posts 12,669 Feb 9, 2023 #4 Follow the instructions below please. Step 1: WARNING! The following fix is specific to the user's system in this thread only. No one else should follow these instructions, as it could damage your system. Download SFCFix and move the executable to your desktop. Download the attachment SFCFix.zip and save it on your desktop. Save any work you have open, and close all programs. Drag the SFCFix.zip file over the SFCFix.exe executable and release it. SFCFix will launch, let it complete. Once done, a file will appear on your desktop, called SFCFix.txt. Attach that file to your next reply. Step 2: Restart the machine. Run the command sfc /scannow in an elevated commandprompt and report the result. If it fails copy the file c:\Windows\Logs\CBS\cbs.log to your desktop. Zip the copied file and attach it to your next reply. Attachments SFCFix.zip 3.7 KB · Views: 3
Follow the instructions below please. Step 1: WARNING! The following fix is specific to the user's system in this thread only. No one else should follow these instructions, as it could damage your system. Download SFCFix and move the executable to your desktop. Download the attachment SFCFix.zip and save it on your desktop. Save any work you have open, and close all programs. Drag the SFCFix.zip file over the SFCFix.exe executable and release it. SFCFix will launch, let it complete. Once done, a file will appear on your desktop, called SFCFix.txt. Attach that file to your next reply. Step 2: Restart the machine. Run the command sfc /scannow in an elevated commandprompt and report the result. If it fails copy the file c:\Windows\Logs\CBS\cbs.log to your desktop. Zip the copied file and attach it to your next reply.
N NicktheGreek Well-known member Joined Jan 24, 2023 Posts 45 Feb 10, 2023 #5 Hello, Please find attached the logs. Attachments SFCFix.txt 481 bytes · Views: 1 SFC-image.png 14.2 KB · Views: 3 CBS (1).zip 779.6 KB · Views: 2
P PeterJ Moderator, Windows Update Expert, Security Analyst Staff member Joined Dec 14, 2014 Posts 12,669 Feb 10, 2023 #6 Download CrystalDiskInfo.zip and save it on your desktop. Extract the .zip file into a new folder. In this new folder, run the tool DiskInfo. When the tool is finished, it will show some information about the hard disc. Note: Resize the window so that all information is visible. Take a screenshot. Upload the image file to a file-sharing site and post the download link.
Download CrystalDiskInfo.zip and save it on your desktop. Extract the .zip file into a new folder. In this new folder, run the tool DiskInfo. When the tool is finished, it will show some information about the hard disc. Note: Resize the window so that all information is visible. Take a screenshot. Upload the image file to a file-sharing site and post the download link.
N NicktheGreek Well-known member Joined Jan 24, 2023 Posts 45 Feb 13, 2023 #7 Hello Peter, That tool does not work on my environment. The reason is that we do not have physical disks, but the OS is streamed though the network.
Hello Peter, That tool does not work on my environment. The reason is that we do not have physical disks, but the OS is streamed though the network.
P PeterJ Moderator, Windows Update Expert, Security Analyst Staff member Joined Dec 14, 2014 Posts 12,669 Feb 13, 2023 #8 That tool does not work on my environment. The reason is that we do not have physical disks, but the OS is streamed though the network. Click to expand... Hmm, not sure if that caused all the corruptions. Lets start with the fix below. WARNING! The following fix is specific to the user's system in this thread only. No one else should follow these instructions, as it could damage your system. Download the file SFCFix.zip and save it on your desktop. Save any work you have open, and close all programs. Drag the SFCFix.zip file over the SFCFix.exe executable and release it. SFCFix will launch, let it complete. Once done, a file will appear on your desktop, called SFCFix.txt. Attach that file to your next reply.
That tool does not work on my environment. The reason is that we do not have physical disks, but the OS is streamed though the network. Click to expand... Hmm, not sure if that caused all the corruptions. Lets start with the fix below. WARNING! The following fix is specific to the user's system in this thread only. No one else should follow these instructions, as it could damage your system. Download the file SFCFix.zip and save it on your desktop. Save any work you have open, and close all programs. Drag the SFCFix.zip file over the SFCFix.exe executable and release it. SFCFix will launch, let it complete. Once done, a file will appear on your desktop, called SFCFix.txt. Attach that file to your next reply.
N NicktheGreek Well-known member Joined Jan 24, 2023 Posts 45 Feb 14, 2023 #9 Hello Peter, Attached is the SFCFix.txt. Attachments SFCFix (1).txt 227.2 KB · Views: 2
P PeterJ Moderator, Windows Update Expert, Security Analyst Staff member Joined Dec 14, 2014 Posts 12,669 Feb 14, 2023 #10 Restart the machine. Run the command sfc /scannow in an elevated commandprompt and report the result. If it fails copy the file C:\Windows\Logs\CBS\cbs.log to your desktop. Zip the copied file and attach it to your next reply.
Restart the machine. Run the command sfc /scannow in an elevated commandprompt and report the result. If it fails copy the file C:\Windows\Logs\CBS\cbs.log to your desktop. Zip the copied file and attach it to your next reply.
N NicktheGreek Well-known member Joined Jan 24, 2023 Posts 45 Feb 15, 2023 #11 Hello Peter, Attached the output and the log file. Thank you. Attachments CBS (2).zip 177.1 KB · Views: 1
P PeterJ Moderator, Windows Update Expert, Security Analyst Staff member Joined Dec 14, 2014 Posts 12,669 Feb 16, 2023 #12 Step 1: WARNING! The following fix is specific to the user's system in this thread only. No one else should follow these instructions, as it could damage your system. Download the file SFCFix.zip and save it on your desktop. Save any work you have open, and close all programs. Drag the SFCFix.zip file over the SFCFix.exe executable and release it. SFCFix will launch, let it complete. Once done, a file will appear on your desktop, called SFCFix.txt. Attach that file to your next reply. Step 2: Restart the machine. Run the command sfc /scannow in an elevated commandprompt and report the result. If it fails copy the file C:\Windows\Logs\CBS\cbs.log to your desktop. Zip the copied file and attach it to your next reply. Attachments SFCFix.zip 8.8 MB · Views: 0
Step 1: WARNING! The following fix is specific to the user's system in this thread only. No one else should follow these instructions, as it could damage your system. Download the file SFCFix.zip and save it on your desktop. Save any work you have open, and close all programs. Drag the SFCFix.zip file over the SFCFix.exe executable and release it. SFCFix will launch, let it complete. Once done, a file will appear on your desktop, called SFCFix.txt. Attach that file to your next reply. Step 2: Restart the machine. Run the command sfc /scannow in an elevated commandprompt and report the result. If it fails copy the file C:\Windows\Logs\CBS\cbs.log to your desktop. Zip the copied file and attach it to your next reply.
N NicktheGreek Well-known member Joined Jan 24, 2023 Posts 45 Feb 17, 2023 #13 Hello Peter. Attachments SFCFix (2).txt 282.6 KB · Views: 1 CBS (3).zip 310.6 KB · Views: 1
P PeterJ Moderator, Windows Update Expert, Security Analyst Staff member Joined Dec 14, 2014 Posts 12,669 Feb 17, 2023 #14 Remove Update Manually Click on the Start button and in the search box, type Command Prompt. When you see Command Prompt on the list, right-click on it and select Run as administrator. When command prompt opens, copy and paste the following command into it, then press enter. wusa /uninstall /KB:4486105 Let me know if it says it was successful or if there are any errors.
Remove Update Manually Click on the Start button and in the search box, type Command Prompt. When you see Command Prompt on the list, right-click on it and select Run as administrator. When command prompt opens, copy and paste the following command into it, then press enter. wusa /uninstall /KB:4486105 Let me know if it says it was successful or if there are any errors.
P PeterJ Moderator, Windows Update Expert, Security Analyst Staff member Joined Dec 14, 2014 Posts 12,669 Feb 21, 2023 #16 Step 1: Warning: This script was written specifically for this user, for use on that particular machine. Do not run this script on another machine. Download the Farbar Recovery Scan Tool and save it to your Desktop: 64-bit: Downloading Farbar Recovery Scan Tool Note: Your antivirus program may report FRST incorrectly as an infection. If so, disable the real-time protection when downloading and running FRST. Download the attachment fixlist.txt and save it to your desktop. Right-click on FRST64.exe and select "Run as administrator". Press the Fix button. The tool will now process fixlist.txt. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run. When finished, a log called Fixlog.txt will appear in the same directory the tool is run from. Attach the logfile Fixlog.txt to your next reply. Step 2: Restart the machine. Run the command sfc /scannow in an elevated commandprompt and report the result. If it fails copy the file C:\Windows\Logs\CBS\cbs.log to your desktop. Zip the copied file and attach it to your next reply. Attachments fixlist.txt 3.8 KB · Views: 3
Step 1: Warning: This script was written specifically for this user, for use on that particular machine. Do not run this script on another machine. Download the Farbar Recovery Scan Tool and save it to your Desktop: 64-bit: Downloading Farbar Recovery Scan Tool Note: Your antivirus program may report FRST incorrectly as an infection. If so, disable the real-time protection when downloading and running FRST. Download the attachment fixlist.txt and save it to your desktop. Right-click on FRST64.exe and select "Run as administrator". Press the Fix button. The tool will now process fixlist.txt. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run. When finished, a log called Fixlog.txt will appear in the same directory the tool is run from. Attach the logfile Fixlog.txt to your next reply. Step 2: Restart the machine. Run the command sfc /scannow in an elevated commandprompt and report the result. If it fails copy the file C:\Windows\Logs\CBS\cbs.log to your desktop. Zip the copied file and attach it to your next reply.
N NicktheGreek Well-known member Joined Jan 24, 2023 Posts 45 Feb 22, 2023 #17 Hello Peter Attachments CBS (4).zip 608.6 KB · Views: 1 Fixlog.txt 8.5 KB · Views: 1
P PeterJ Moderator, Windows Update Expert, Security Analyst Staff member Joined Dec 14, 2014 Posts 12,669 Feb 22, 2023 #18 Hmm, something went wrong. All characters : and \ example are missing in the fixlog but the are in the fixlist I provided. The result is the fix didn't work at all. Did you use an editor or modified the fixlist.txt some how ?
Hmm, something went wrong. All characters : and \ example are missing in the fixlog but the are in the fixlist I provided. The result is the fix didn't work at all. Did you use an editor or modified the fixlist.txt some how ?
N NicktheGreek Well-known member Joined Jan 24, 2023 Posts 45 Feb 23, 2023 #19 We ran the script again and this time worked. The sfc still shows errors: Attachments CBS (5).zip 745.7 KB · Views: 1 Fixlog (2).txt 8.3 KB · Views: 1
P PeterJ Moderator, Windows Update Expert, Security Analyst Staff member Joined Dec 14, 2014 Posts 12,669 Feb 23, 2023 #20 FRST Registry Search Click the Start button and choose Control Panel. Select the Programs group. Click the Turn Windows features on or off link. This will bring up the Server Manager dialog. Note: This loads your components hive which is what we want. Please keep this dialog open while you perform the remaining steps. You can minimize it if you wish but keep it open. Right-click on the file FRST64.exe and choose Run as administrator. Note: Your antivirus program may report FRST incorrectly as an infection. If so, disable the real-time protection when downloading and running FRST. Copy and paste KB4486105 into the Search box and click the Search Registry button. When the scan is complete, a message will display that 'SearchReg.txt' is saved in the same folder FRST was started from. Notepad will open this file also. Close Notepad and attach the file 'SearchReg.txt' to your next reply. You may close any remaining open windows now.
FRST Registry Search Click the Start button and choose Control Panel. Select the Programs group. Click the Turn Windows features on or off link. This will bring up the Server Manager dialog. Note: This loads your components hive which is what we want. Please keep this dialog open while you perform the remaining steps. You can minimize it if you wish but keep it open. Right-click on the file FRST64.exe and choose Run as administrator. Note: Your antivirus program may report FRST incorrectly as an infection. If so, disable the real-time protection when downloading and running FRST. Copy and paste KB4486105 into the Search box and click the Search Registry button. When the scan is complete, a message will display that 'SearchReg.txt' is saved in the same folder FRST was started from. Notepad will open this file also. Close Notepad and attach the file 'SearchReg.txt' to your next reply. You may close any remaining open windows now.