[SOLVED] Cumulative Update for Windows Server 2019 (1809) (KB5014692) error 0x80073712

R1der

Active member
Joined
Jun 17, 2022
Posts
29
Hi!
Having problems with a windows update on a 2019 windows server and got the error 0x80073712.
sfc /scannow - ok
Dism /Online /Cleanup-Image /RestoreHealth - ok
SFCFix version 3.0.2.1 - crashed with this error:
SFCFix version 3.0.2.1 by niemiro has encountered an unhandled exception.
Currently storing 0 datablocks.
Link to the CBS file: CBS.zip

Thanks!
 
Hi and welcome to Sysnative,

Upload your COMPONENTS hive.
  • Navigate to C:\Windows\System32\Config and locate the COMPONENTS file.
  • Please copy this file to your desktop.
  • Note: If you receive an error that this file is in-use, simply reboot your computer and try again.
  • Right-click on this file on your desktop and select Send To > Compressed (zipped) folder. This will create a file named COMPONENTS.ZIP on your desktop.
  • If the file is too large to upload here, upload the file to www.wetransfer.com and post the link in your next reply.
 
Hi,

Download the
577bf0efb8088-FRST.png
Farbar Recovery Scan Tool and save it to your Desktop:

Download the 64 bit version: - Farbar Recovery Scan Tool Link

Warning: This script was written specifically for this system. Do not run this script on another system.

  • Download the attachment fixlist.txt and save it to your desktop.
  • Right-click on FRST.exe and select "Run as administrator".
  • Press the Fix button.
  • If for some reason the tool needs a restart, please make sure you let the system restart normally.
  • When finished, a log called Fixlog.txt will appear in the same directory the tool is run from.
  • Post the logfile Fixlog.txt as attachment in your next reply.
 

Attachments

Hi,

Please try to install the latest updates, if it fails attach a new copy of the CBS log.
 
Your welcome. Glad to here that the updates installed without any problems... (y)
I'll mark this thread as solved!
 

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