[SOLVED] Cumulative update for IE 11 (KB3049563) gives an error code: 0x80073712

[frejo]

This update is localized for Hungarian IE. I think the installation of update was interrupted by a restart.
After some days I noticed the error. I used SURT tool to find which update is required to correct the files and the necesarry *.msu package. Previously the SURT presented the package name. When I used this package earlier with a new run of SURT the errors was corrected most of the case. Now I can not find package KB number and I do not know how to repair corrupted files, where from get these.
Sorry my poor English. Please help me.


SFCFix version 2.4.3.0 by niemiro.
Start time: 2015-05-17 12:33:05.736
Microsoft Windows 7 Service Pack 1 - amd64
Not using a script file.








AutoAnalysis::
SUMMARY: Some corruptions could not be fixed automatically. Seek advice from helper or sysnative.com.
CBS & SFC total detected corruption count: 0
CBS & SFC total unimportant corruption count: 0
CBS & SFC total fixed corruption count: 0
SURT total detected corruption count: 33
SURT total unimportant corruption count: 0
SURT total fixed corruption count: 0
AutoAnalysis:: directive completed successfully.








Successfully processed all directives.
SFCFix version 2.4.3.0 by niemiro has completed.
Currently storing 0 datablocks.
Finish time: 2015-05-17 12:33:42.597
----------------------EOF-----------------------

 

[frejo]

Hi Everybody,

In one of the reply of niemiro wrote:

"Windows Update Package Replacement

Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.

1. Please download the attached file, Packs.zip and save this to your Desktop.
2. Right-click on the file and select Extract All...
3. Tick the box labelled Show extracted files when complete then click Extract
4. A window will open showing two folders, Manifests and Packages
5. Open the Manifests folder and copy the files into the following folder (if there are any files)
   
   C:\Windows\Temp\CheckSur\Winsxs\Manifests
6. Open the Packages folder and copy the files into the following folder (if there are any files)
   
   C:\Windows\Temp\CheckSur\Servicing\Packages
7. Run the System Update Readiness Tool (SURT) again.
8. When the SURT finishes installing, copy (Ctrl + C) and paste (Ctrl + V) the contents of the SURT log into your next post please:
   
   C:\Windows\Logs\CBS\CheckSUR.persist.log

Also, please re-test Windows Update and let me know whether it now succeeds."

It seems to be a very good idea, and tried to solved myself the problem.
I did next:
1. I look for a same type of computer in the domain, which have all Windows Update installed successfuly.
2. From this computer was imported all *.manifest, *.mum, *.cat files, which was recorded in the CheckSur.log file.
3. The *.manifest files was copied (export) to c:\Windows\Temp\CheckSUR\winsxs\Manifests\ directory.
4. The *.mum and *.cat files was copied (export) to c:\Windows\Temp\CheckSUR\servicing\Packages\ directory.
5. Tere was a corrupted payload file in one of the Winsxs\...\ directory, this directory was copied under c:\Windows\Temp\CheckSUR\winsxs\
6. Run the System Update Readiness Tool.
7. In the CheckSur.log the earlier errrors was fixed:

Summary:
Seconds executed: 1188
Found 37 errors
Fixed 37 errors
CSI Manifest Zero Length Total count: 2
Fixed: CSI Manifest Zero Length. Total count: 2
CSI Manifest Failed Catalog Check Total count: 6
Fixed: CSI Manifest Failed Catalog Check. Total count: 6
CSI Payload File Corrupt Total count: 1
Fixed: CSI Payload File Corrupt. Total count: 1
CBS MUM Corrupt Total count: 28
Fixed: CBS MUM Corrupt. Total count: 28
Fixed: CBS Paired File. Total count: 28

8. Run SFCFix.exe, the result:

SFCFix version 2.4.3.0 by niemiro.
Start time: 2015-05-18 17:27:31.772
Microsoft Windows 7 Service Pack 1 - amd64
Not using a script file.

AutoAnalysis::
SUMMARY: Some corruptions could not be fixed automatically. Seek advice from helper or sysnative.com.
CBS & SFC total detected corruption count: 0
CBS & SFC total unimportant corruption count: 0
CBS & SFC total fixed corruption count: 0
SURT total detected corruption count: 33
SURT total unimportant corruption count: 0
SURT total fixed corruption count: 0
AutoAnalysis:: directive completed successfully.

Successfully processed all directives.
SFCFix version 2.4.3.0 by niemiro has completed.
Currently storing 0 datablocks.
Finish time: 2015-05-18 17:28:12.002
----------------------EOF-----------------------
I don't understud this line: SURT total detected corruption count: 33, in the CheckSur.log file shows no any more corruption.

9. I started Windows Update, and it was installed successfuly.



My problem was solved, but everybody ask an expert before trying to use this methode. Maybe I was only lucky.

Niemiro, thanks your very good idea.

Jozsef