[SOLVED] CU update failed to install

Remy · Dec 5, 2023

Goodmorning Sysnative,

Ive got a problem on one of my systems to install the latest CU update.
Hoplefully you can help me with this problem. I uploaded the CSB file in the attachment.

Regards,
Remy

Maxstar · Dec 11, 2023

Hi,

Upload your COMPONENTS hive.

Navigate to C:\Windows\System32\Config and locate the COMPONENTS file.
Please copy this file to your desktop.
Note: If you receive an error that this file is in-use, simply reboot your computer and try again.
Right-click on this file on your desktop and select Send To > Compressed (zipped) folder. This will create a file named COMPONENTS.ZIP on your desktop.
If the file is too large to upload here, upload the file to www.wetransfer.com and post the link in your next reply.

Export CBS (Component Based Servicing) hive

Click on the Start button and type regedit
When you see regedit on the list, right-click on it and select Run as administrator.
When regedit opens, using the left pane, navigate to the following registry key and select it by clicking on it once.
Code:
```
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing
```
Once selected, click File > Export....
Change the Save as type: to Registry Hive Files (*.*).
Name this file ComponentBasedServicing (with no file extension) and save it to your Desktop.
Right-click on the saved file and choose Send > Compressed (zipped) Folder.
Attach the .ZIP file to your next post.
If the file is too large to upload here, upload the file to www.wetransfer.com and post the link in your next reply.

Remy · Dec 14, 2023

Hi,

I uploaded the files to WT.
Files

Regards,
Remy

Maxstar · Dec 14, 2023

Rich (BB code):

== Missing Registry Values ==
CanonicalData\Deployments\d32bd720129..304fa192764_31bf3856ad364e35_10.0.17763.4840_c4448dc61d4be15b | appid

Hi,

Step 1. Download

SFCFix and save it to your desktop.

Warning: This fix was written specifically for this system. Do not run this fix on another system.

Save any work you have open, and close all programs.
Download the attachment SFCFixScript.txt and save it to your desktop.
Drag the SFCFixScript.txt file over the SFCFix.exe executable and release it.

SFCFix will launch, let it complete.
Once done, a file will appear on your desktop, called SFCFix.txt.
Post the logfile (SFCFix.txt) as attachment in your next reply.

Step2. Reboot the server and download

ComponentsScanner and save it to your desktop.

Right-click ComponentsScanner.exe and select "Run as administrator", click Yes on the UAC (User Account Control) prompt which appears.
Follow the on-screen instructions.
Once complete, a report will be saved to your desktop called ComponentsScanner.txt.
Post the logfile ComponentsScanner.txt as attachment into your next reply.

Remy · Dec 15, 2023

Hi,

See attachments bellow

Regards,
Remy

Maxstar · Dec 15, 2023

Hi,

Unfortunately the fix failed, so please do the following.

Download the

Farbar Recovery Scan Tool and save it to your Desktop:

Download the 64 bit version: - Farbar Recovery Scan Tool Link

Warning: This script was written specifically for this system. Do not run this script on another system.

Download the attachment fixlist.txt and save it to your desktop.
Right-click on FRST.exe and select "Run as administrator".
Press the Fix button.
If for some reason the tool needs a restart, please make sure you let the system restart normally.
When finished, a log called Fixlog.txt will appear in the same directory the tool is run from.
Post the logfile Fixlog.txt as attachment in your next reply.

Remy · Dec 15, 2023

See attachment.

Maxstar · Dec 15, 2023

This looks better, please run ComponentsScanner again and attach the result.

Remy · Dec 15, 2023

Done, See attachment.

Maxstar · Dec 15, 2023

Hmm, still the same result. Please reboot the server and attach a new copy of the COMPONENTS hive.

Remy · Dec 15, 2023

I uploaded a new hive to WT: COMPONENTS.zip

Maxstar · Dec 15, 2023

Please run ComponentsScanner again and post the result.

Remy · Dec 15, 2023

see results

Maxstar · Dec 15, 2023

Great, please attempt to update. If it fails attach a new copy of the CBS logs.

Remy · Dec 15, 2023

The update completed succesfully, thanks again!

Maxstar · Dec 15, 2023

You're welcome. Glad to hear the update(s) installed successfully...
I will mark this thread as solved.

[SOLVED] CU update failed to install

Well-known member

Attachments

Windows Update Moderator, Security Analyst

Well-known member

Windows Update Moderator, Security Analyst

Attachments

Well-known member

Attachments

Windows Update Moderator, Security Analyst

Attachments

Well-known member

Attachments

Windows Update Moderator, Security Analyst

Well-known member

Attachments

Windows Update Moderator, Security Analyst

Well-known member

Windows Update Moderator, Security Analyst

Well-known member

Attachments

Windows Update Moderator, Security Analyst

Well-known member

Windows Update Moderator, Security Analyst