Critical_Structure_Corruption W8.1

sudzarts

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Dec 8, 2013
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OS - Windows 8.1, 8, 7, Vista ? Windows 8.1
· x86 (32-bit) or x64 ?64-bit
· What was original installed OS on system? Yes
· Is the OS an OEM version (came pre-installed on system) or full retail version (YOU purchased it from retailer)? OEM, I upgraded to 8.1 myself
· Age of system (hardware) ~5-6 months
· Age of OS installation - have you re-installed the OS? same as hardware

· CPU: AMD FX(tm)-6120 Six-Core Processor 3.50 GHz
· Video Card AMD Radeon HD 7450
· MotherBoard: HP M3970CM
· Power Supply - brand & wattage: HP 3.3V, 115W I believe

· System Manufacturer HP
· Exact model number: HP Envy h8-1414
 
Hi,

Thanks for taking the time to email me, and especially registering here! All of the attached DMP files are of the CRITICAL_STRUCTURE_CORRUPTION (109) bug check.

This indicates that the kernel has detected critical kernel code or data corruption.

There are generally two causes for this bug check:

  1. A driver has inadvertently, or deliberately, modified critical kernel code or data. Microsoft Windows Server 2003 with Service Pack 1 (SP1) and later versions of Windows for x64-based computers do not allow the kernel to be patched except through authorized Microsoft-originated hot patches. For more information, see Patching Policy for x64-based Systems.
  2. A hardware corruption occurred. For example, the kernel code or data could have been stored in memory that failed.

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I believe I see what's going on here, and that's likely there's a conflict occurring between avast! and SUPERAntiSpyware and it's causing corruption. With this said, let's go ahead and remove and replace both software with Windows 8's built-in Windows Defender:

avast! removal tool - avast! Uninstall Utility | Download aswClear for avast! Removal

SAS removal -
SUPERAntiSpyware FAQ - How do I uninstall SUPERAntiSpyware?

^^ After both of the above, enable Windows Defender last - Windows Defender - Turn On or Off in Windows 8

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If you're crashing after all of the above, please go ahead and enable Driver Verifier:

Driver Verifier:

What is Driver Verifier?

Driver Verifier is included in Windows 8, 7, Windows Server 2008 R2, Windows Vista, Windows Server 2008, Windows 2000, Windows XP, and Windows Server 2003 to promote stability and reliability; you can use this tool to troubleshoot driver issues. Windows kernel-mode components can cause system corruption or system failures as a result of an improperly written driver, such as an earlier version of a Windows Driver Model (WDM) driver.

Essentially, if there's a 3rd party driver believed to be at issue, enabling Driver Verifier will help flush out the rogue driver if it detects a violation.

Before enabling Driver Verifier, it is recommended to create a System Restore Point:

Vista - START | type rstrui - create a restore point
Windows 7 - START | type create | select "Create a Restore Point"
Windows 8 - Restore Point - Create in Windows 8

How to enable Driver Verifier:

Start > type "verifier" without the quotes > Select the following options -

1. Select - "Create custom settings (for code developers)"
2. Select - "Select individual settings from a full list"
3. Check the following boxes -
- Special Pool
- Pool Tracking
- Force IRQL Checking
- Deadlock Detection
- Security Checks (Windows 7 & 8)
- DDI compliance checking (Windows 8)
- Miscellaneous Checks
4. Select - "Select driver names from a list"
5. Click on the "Provider" tab. This will sort all of the drivers by the provider.
6. Check EVERY box that is NOT provided by Microsoft / Microsoft Corporation.
7. Click on Finish.
8. Restart.

Important information regarding Driver Verifier:

- If Driver Verifier finds a violation, the system will BSOD.

- After enabling Driver Verifier and restarting the system, depending on the culprit, if for example the driver is on start-up, you may not be able to get back into normal Windows because Driver Verifier will flag it, and as stated above, that will cause / force a BSOD.

If this happens, do not panic, do the following:

- Boot into Safe Mode by repeatedly tapping the F8 key during boot-up.

- Once in Safe Mode - Start > type "system restore" without the quotes.

- Choose the restore point you created earlier.
If you did not set up a restore point, do not worry, you can still disable Driver Verifier to get back into normal Windows:

- Start > Search > type "cmd" without the quotes.

- To turn off Driver Verifier, type in cmd "verifier /reset" without the quotes.
・ Restart and boot into normal Windows.

How long should I keep Driver Verifier enabled for?

It varies, many experts and analysts have different recommendations. Personally, I recommend keeping it enabled for at least 24 hours. If you don't BSOD by then, disable Driver Verifier.

My system BSOD'd, where can I find the crash dumps?

They will be located in %systemroot%\Minidump

Any other questions can most likely be answered by this article:
Using Driver Verifier to identify issues with Windows drivers for advanced users

Regards,

Patrick
 
Code:
[COLOR=#ff0000]BugCheck 109[/COLOR], {a3a00f58ba7e5703, b3b71bdf0cfd8cde, ffffe000011d6a20, [COLOR=#0000cd]1c[/COLOR]}

Probably caused by : Unknown_Image ( ANALYSIS_INCONCLUSIVE )

A function seems to have been modified, and since this is a x64 system, then KPP would have thrown an exception about this modification.

Many anti-virus companies have complained about KPP, since they're software relied on patching the kernel. It's still possible to patch the kernel on x64, therefore a program like avast! could have easily attempted to patch the kernel in a unsupported manner leading to the crash.

Please follow Patrick's suggestions, and then post an update.
 
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