[SOLVED] Corruption in MSDTC.LOG is keeping update KB3000850 from installing.

A

Archbishopshaggy

Contributor
Joined
Dec 11, 2014
Posts
11
Greetings,

I have had this problem for a while, and tried asking around other forums, but none seemed to have any idea. Windows support forums wouldn't even actually address the issue and just kept giving me advice related to the update, nothing on how to fix the corruption. They didn't even respond to direct questions about the corruption.

Anyway, I saw several threads on here that seemed to help people with similar problems, but they all had the warning that fix was specific to the user and I should not download the SFCFix files myself.

I have a corrupted system file that neither the SFC or DISM can seem to fix. The file is MSDTC.Log and it causes Windows Update KB3000850 to fail to install. I previously just decided to ignore this, but for some reason the update recently changed from recommended to important on my computer. So now I think it's time to try and tackle this problem again. I will attach a copy of the sfcdetails.txt from the scan that I just ran now.

If anyone can help me with this, I will be eternally grateful.

View attachment sfcdetails.txt
 
A couple other details I forgot to include.

I am running Windows 8.1 on a self built desktop machine.
I doubt the system specs are important, but if somehow they are relevant I can provide them.
 
Hello and welcome to the forum :)

This file that is corrupt has been a PITA lately, thankfully it is getting easier to fix :p

Download and Run SFCFix

Please download and run SFCFix from >Here<

It will take about 15 minutes to process. Once the scan has completed a notepad file will launch with the results. Please copy and paste the entire contents of the results and post them back into this thread. Please put [CODE][/CODE] tags around the log to break up the text.
 
Hello,

Thanks so much for the reply, and I am relieved that this corruption is familiar to you. I ran SFCFix and the results were thus:

Code: 
SFCFix version 2.4.3.0 by niemiro.
Start time: 2015-03-05 22:31:59.195
Microsoft Windows 8.1 Update 3 - amd64
Not using a script file.




AutoAnalysis::
CORRUPT: C:\WINDOWS\winsxs\amd64_microsoft-windows-com-dtc-runtime_31bf3856ad364e35_6.3.9600.16384_none_0a1162f033fa01f6\MSDTC.LOG


SUMMARY: Some corruptions could not be fixed automatically. Seek advice from helper or sysnative.com.
   CBS & SFC total detected corruption count:     1
   CBS & SFC total unimportant corruption count:  0
   CBS & SFC total fixed corruption count:        0
   SURT total detected corruption count:          0
   SURT total unimportant corruption count:       0
   SURT total fixed corruption count:             0
AutoAnalysis:: directive completed successfully.




Successfully processed all directives.
SFCFix version 2.4.3.0 by niemiro has completed.
Currently storing 0 datablocks.
Finish time: 2015-03-05 22:50:19.830
----------------------EOF-----------------------

Thanks again for your help. This has been driving me nuts for quite some time now.
 
Hello again,

This should fix up the corruption.

SFCFix Script

Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.

  1. Download SFCFix.exe (by niemiro) and save this to your Desktop.
  2. Download SFCFix.zip, and save this to your Desktop. Ensure that this file is named SFCFix.zip - do not rename it.
  3. Save any open documents and close all open windows.
  4. On your Desktop, you should see two files: SFCFix.exe and SFCFix.zip.
  5. Drag the file SFCFix.zip onto the file SFCFix.exe and release it.
  6. SFCFix will now process the script.
  7. Upon completion, a file should be created on your Desktop: SFCFix.txt.
  8. Copy (Ctrl+C) and Paste (Ctrl+V) the contents of this file into your next post for me to analyse please - put [CODE][/CODE] tags around the log to break up the text.

SFC /SCANNOW
  1. Right click on the
    aa922834-ed43-40f1-8830-d5507badb56c_39.jpg
    button
  2. Click on Command prompt (Admin) => Press Yes on the prompt
  3. Inside the Command Prompt windows copy and paste the following command SFC /SCANNOW
  4. Please wait for this to Finish before continuing with rest of the steps.
Convert CBS.log to CBS.txt
  1. Right click on the
    aa922834-ed43-40f1-8830-d5507badb56c_39.jpg
    button
  2. Click on Run => Inside the run box copy and paste the following command:
    Code: 
    cmd /c copy %windir%\logs\cbs\cbs.log "%userprofile%\Desktop\cbs.txt"
  3. Press Enter
  4. Once this has completed please go to your Desktop and you will find CBS.txt => Please upload CBS.txt to this thread
Please Note:: if the file is too big to upload to you next post please upload via Dropbox or One Drive
 
Thank you so much for this!

Code: 
SFCFix version 2.4.3.0 by niemiro.
Start time: 2015-03-09 14:01:33.448
Microsoft Windows 8.1 Update 3 - amd64
Using .zip script file at C:\Users\Shaggy\Desktop\SFCFix.zip [0]




PowerCopy::
Successfully took permissions for file or folder C:\WINDOWS\winsxs\amd64_microsoft-windows-com-dtc-runtime_31bf3856ad364e35_6.3.9600.16384_none_0a1162f033fa01f6\MSDTC.LOG

Successfully copied file C:\Users\Shaggy\AppData\Local\niemiro\Archive\winsxs\amd64_microsoft-windows-com-dtc-runtime_31bf3856ad364e35_6.3.9600.16384_none_0a1162f033fa01f6\MSDTC.LOG to C:\WINDOWS\winsxs\amd64_microsoft-windows-com-dtc-runtime_31bf3856ad364e35_6.3.9600.16384_none_0a1162f033fa01f6\MSDTC.LOG.

Successfully restored ownership for C:\WINDOWS\winsxs\amd64_microsoft-windows-com-dtc-runtime_31bf3856ad364e35_6.3.9600.16384_none_0a1162f033fa01f6\MSDTC.LOG
Successfully restored permissions on C:\WINDOWS\winsxs\amd64_microsoft-windows-com-dtc-runtime_31bf3856ad364e35_6.3.9600.16384_none_0a1162f033fa01f6\MSDTC.LOG
PowerCopy:: directive completed successfully.




Successfully processed all directives.
SFCFix version 2.4.3.0 by niemiro has completed.
Currently storing 1 datablocks.
Finish time: 2015-03-09 14:01:38.136
Script hash: edfQxGAvO9jJPIC1QiJs2h3mwlSQLzUC/EQcOjgYx2w=
----------------------EOF-----------------------

And the sfc seemed to go off without a hitch.
View attachment cbs.txt

I will try the update again and let you know how it goes.
 
Success! Thank you so much for the help.

I think I will actually click on that donate button now, because this is the best help I have ever received for any of these problems.
 
I hope you guys keep this forum running forever. This is some of the best help I have ever received on a computer problem.
 
Could you please do me a favor? I am collecting samples of this corrupt file to hopefully get an automatic fix and report the findings to MS to fix.

Could you please go to the following path: C:\SFCFix\Backups\C\WINDOWS\winsxs\amd64_microsoft-windows-com-dtc-runtime_31bf3856ad364e35_6.3.9600.16384_none_0a1162f033fa01f6

You should see a file called MSDTC.LOG -> right click on this file -> 'Sent To' click on 'Compressed (Zipped) File' -> name the file MSDTC_Archbishopshaggy.zip and attach this file to your next post.
 
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