Corrupted Files sfc on Win7 cannot fix

[kewilcox]

Ran sfc /scannow in administrator command prompt.
Had four files that unable to fix.
Ran SFCfix and still was unable to correct corrupted files.
Can you provide a SFCfix.zip that can replace the corrupted files?View attachment SFCFix (2016-03-04 21'54'47.306).log

 

[Aura]

Hi kewilcox :)

My name is Aura and I'll be assisting you with your issue. Follow the instructions below please.

SFCFix - Fix Time

WARNING! The following fix is specific to the user's system in this thread. No one else should follow the instructions below to apply that fix, as it could damage your system. If you need assistance with an issue, please start a new thread and someone will assist you shortly.

Follow the instructions below to download and execute a SFCFix fix, and provide the log.

• Download SFCFix and move the executable on your Desktop;
• Download the attached SFCFix.zip and move the archive to your Desktop;
  Note: Make sure that the file is named SFCFix.zip, do not rename it.
• Save any work you have open, and close every programs;
• Drag the SFCFix.zip archive file over the SFCFix.exe executable and release it;
  
  
• SFCFix will launch, let it complete;
• Once done, a file will appear on your Desktop, called SFCFix.txt;
• Open the file, then copy and paste its content in your next reply;

SFCFix.zip

 

[kewilcox]

Followed directions.
Attaching SFCfix.txt
However; After reboot I attempted to launch Windows Media Player. Still got error.
I then ran as administrator sfc /scannow
It came back with corrupt files message.
Attaching CBS.log zipped.
Have stopped there. Awaiting your guidance. Will run chkdsk to verify drive has no errors.

 

[Aura]

Alright, follow the instructions below please.

SFCFix - Fix Time

WARNING! The following fix is specific to the user's system in this thread. No one else should follow the instructions below to apply that fix, as it could damage your system. If you need assistance with an issue, please start a new thread and someone will assist you shortly.

Follow the instructions below to download and execute a SFCFix fix, and provide the log.

• Download SFCFix and move the executable on your Desktop;
• Download the attached SFCFix.zip and move the archive to your Desktop;
  Note: Make sure that the file is named SFCFix.zip, do not rename it.
• Save any work you have open, and close every programs;
• Drag the SFCFix.zip archive file over the SFCFix.exe executable and release it;
  
  
• SFCFix will launch, let it complete;
• Once done, a file will appear on your Desktop, called SFCFix.txt;
• Open the file, then copy and paste its content in your next reply;

SFCFix.zip

 

[kewilcox]

First off please forgive my manners for not thanking you for your assistance.
It is truly appreciated.
I did run chkdsk on the C: drive and it came back clean.
I followed the instructions and ran the second SFCFix.zip.
Rebooted the computer, opened an Administrator command prompt and ran sfc /scannow.
Below are the results:

C:\windows\system32>sfc /scannow


Beginning system scan. This process will take some time.


Beginning verification phase of system scan.
Verification 100% complete.


Windows Resource Protection did not find any integrity violations.
!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
After I finished my happy dance I tested some of the applications like Windows Media Player that didn't work before.
Most but not all are working.
Since there are no corrupt system files, is it safe to assume that any programs that are still not working will need to be reinstalled?
I'm attaching the SFCFix.txt (renamed to SFCFix002.txt) and CBS.log zipped (Renamed to CBS002.zip)
Thank you again for your assistance.

 

[kewilcox]

Also what are the proper procedures to go through now to get a good backup/copy of the system files so in case this happens again I can fall back on it?

 

[Aura]

If your Windows Media Player is crashing and both SFC and SURT return no errors, I doubt that this is caused by corrupt system files :) Which programs aren't working exactly?

And the good procedure would be to get a Windows 7 x64 RTM and SP1 .iso, so you can use them with SFC to source clean copies of files, but that will only work if the corrupt files are from the RTM and SP1 version of Windows. Any files coming from updates (KBs), won't be present in these .iso.