P PeterJ Moderator, Windows Update Expert, Security Analyst Staff member Joined Dec 14, 2014 Posts 12,666 Feb 23, 2019 #21 Check Windows Update again and report the result. If it fails, run sfc /scannow again and attach the zipped cbs.log to your next reply.
Check Windows Update again and report the result. If it fails, run sfc /scannow again and attach the zipped cbs.log to your next reply.
A ArnO Active member Joined Feb 15, 2019 Posts 29 Feb 23, 2019 #22 Windows Update end with error code : 80072EE2 Attachments CBS.log 1.3 MB · Views: 1
P PeterJ Moderator, Windows Update Expert, Security Analyst Staff member Joined Dec 14, 2014 Posts 12,666 Feb 23, 2019 #23 Attach the file C:\Windows\Logs\CBS\CbsPersist_20190223204442.cab to your next reply.
A ArnO Active member Joined Feb 15, 2019 Posts 29 Feb 24, 2019 #24 Hi Peter. Here is the file : https://framadrop.org/r/n8bO3yrOTg#ByjhSP/8QKpXR2WyMl/FJ4iAdEnspGPQWSIE8P7GWiU=
Hi Peter. Here is the file : https://framadrop.org/r/n8bO3yrOTg#ByjhSP/8QKpXR2WyMl/FJ4iAdEnspGPQWSIE8P7GWiU=
P PeterJ Moderator, Windows Update Expert, Security Analyst Staff member Joined Dec 14, 2014 Posts 12,666 Feb 24, 2019 #25 Please do following: FRST Registry Search Click your Start button and choose Control Panel. In the upper right corner ensure the View by: is set to Category. Select the Programs group. Click the Turn Windows features on or off link. This will bring up the Server Manager dialog. Note: This loads your components hive which is what we want. Please keep this dialog open while you perform the remaining steps. You can minimize it if you wish but keep it open. Right-click on the file FRST64.exe and choose Run as administrator. Copy and paste KB4338821 into the Search box and click the Search Registry button. When the scan is complete, a message will display that 'SearchReg.txt' is saved in the same folder FRST was started from. Notepad will open this file also. Close Notepad and attach the file 'SearchReg.txt' to your next reply. You may close any remaining open windows now.
Please do following: FRST Registry Search Click your Start button and choose Control Panel. In the upper right corner ensure the View by: is set to Category. Select the Programs group. Click the Turn Windows features on or off link. This will bring up the Server Manager dialog. Note: This loads your components hive which is what we want. Please keep this dialog open while you perform the remaining steps. You can minimize it if you wish but keep it open. Right-click on the file FRST64.exe and choose Run as administrator. Copy and paste KB4338821 into the Search box and click the Search Registry button. When the scan is complete, a message will display that 'SearchReg.txt' is saved in the same folder FRST was started from. Notepad will open this file also. Close Notepad and attach the file 'SearchReg.txt' to your next reply. You may close any remaining open windows now.
A ArnO Active member Joined Feb 15, 2019 Posts 29 Feb 24, 2019 #26 When I click on Turn Windows features on or off, the windows opens but empty of features. Whatever, here is the Search result. Attachments SearchReg.txt 1.5 MB · Views: 1
When I click on Turn Windows features on or off, the windows opens but empty of features. Whatever, here is the Search result.
P PeterJ Moderator, Windows Update Expert, Security Analyst Staff member Joined Dec 14, 2014 Posts 12,666 Feb 24, 2019 #27 Step 1: Warning: This script was written specifically for this user, for use on that particular machine. Do not run this script on another machine. Download the attachment fixlist.txt and save it to your desktop. Right-click on FRST64.exe and select "Run as administrator". Press the Fix button. The tool will now process fixlist.txt. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run. When finished, a log called Fixlog.txt will appear in the same directory the tool is run from. Post the logfile Fixlog.txt as attachment in your next reply. Step 2: Check Windows Update again and report the result. If it fails, run sfc /scannow again and attach the zipped cbs.log to your next reply. Attachments fixlist.txt 1.4 MB · Views: 1
Step 1: Warning: This script was written specifically for this user, for use on that particular machine. Do not run this script on another machine. Download the attachment fixlist.txt and save it to your desktop. Right-click on FRST64.exe and select "Run as administrator". Press the Fix button. The tool will now process fixlist.txt. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run. When finished, a log called Fixlog.txt will appear in the same directory the tool is run from. Post the logfile Fixlog.txt as attachment in your next reply. Step 2: Check Windows Update again and report the result. If it fails, run sfc /scannow again and attach the zipped cbs.log to your next reply.
A ArnO Active member Joined Feb 15, 2019 Posts 29 Feb 24, 2019 #28 Same error with Win Update : 80072EE2 Peter, are U confident about repairing that computer ? From here, it looks like it's not on a good way. Whatever, thanks for Ur help, hoping that's gona solve. Attachments CBS.log 1.9 MB · Views: 1
Same error with Win Update : 80072EE2 Peter, are U confident about repairing that computer ? From here, it looks like it's not on a good way. Whatever, thanks for Ur help, hoping that's gona solve.
P PeterJ Moderator, Windows Update Expert, Security Analyst Staff member Joined Dec 14, 2014 Posts 12,666 Feb 24, 2019 #29 Peter, are U confident about repairing that computer ? From here, it looks like it's not on a good way. Click to expand... Yes, I am. Please attach the following log files: the result of step 1 in message 27: Fixlog.txt the file C:\Windows\Logs\CBS\CbsPersist_20190223204442.cab
Peter, are U confident about repairing that computer ? From here, it looks like it's not on a good way. Click to expand... Yes, I am. Please attach the following log files: the result of step 1 in message 27: Fixlog.txt the file C:\Windows\Logs\CBS\CbsPersist_20190223204442.cab
A ArnO Active member Joined Feb 15, 2019 Posts 29 Feb 24, 2019 #30 Sorry, I forgot the Fixlog There is the CBS*.cab If you are confident, here we go ! Attachments Fixlog.txt 2.8 MB · Views: 1
P PeterJ Moderator, Windows Update Expert, Security Analyst Staff member Joined Dec 14, 2014 Posts 12,666 Feb 24, 2019 #31 Remove Update Manually Click on the Start button and in the search box, type Command Prompt. When you see Command Prompt on the list, right-click on it and select Run as administrator. When command prompt opens, copy and paste the following command into it, then press enter. wusa /uninstall /KB:4338821 Let me know if it says it was successful or if there are any errors.
Remove Update Manually Click on the Start button and in the search box, type Command Prompt. When you see Command Prompt on the list, right-click on it and select Run as administrator. When command prompt opens, copy and paste the following command into it, then press enter. wusa /uninstall /KB:4338821 Let me know if it says it was successful or if there are any errors.
A ArnO Active member Joined Feb 15, 2019 Posts 29 Feb 24, 2019 #32 Not suceed. The message say : error 0x80070490. Element not found (I traduced it from french)
P PeterJ Moderator, Windows Update Expert, Security Analyst Staff member Joined Dec 14, 2014 Posts 12,666 Feb 24, 2019 #33 Follow the instructions in message #25 again.
A ArnO Active member Joined Feb 15, 2019 Posts 29 Feb 24, 2019 #34 There is the result. Looks like found nothing. Farbar Recovery Scan Tool (x64) Version: 24.02.2019 01 Exécuté par ArnOoo (24-02-2019 23:56:51) Exécuté depuis C:\Users\ArnOoo\Desktop Mode d'amorçage: Normal ================== Chercher Registre: "KB4338821" =========== ====== Fin de Chercher ====== Click to expand...
There is the result. Looks like found nothing. Farbar Recovery Scan Tool (x64) Version: 24.02.2019 01 Exécuté par ArnOoo (24-02-2019 23:56:51) Exécuté depuis C:\Users\ArnOoo\Desktop Mode d'amorçage: Normal ================== Chercher Registre: "KB4338821" =========== ====== Fin de Chercher ====== Click to expand...
P PeterJ Moderator, Windows Update Expert, Security Analyst Staff member Joined Dec 14, 2014 Posts 12,666 Feb 24, 2019 #35 Boot your computer into a Clean Boot state following these instructions: How to perform a clean boot in Windows. After that, run sfc /scannow again and report the result.
Boot your computer into a Clean Boot state following these instructions: How to perform a clean boot in Windows. After that, run sfc /scannow again and report the result.
A ArnO Active member Joined Feb 15, 2019 Posts 29 Feb 25, 2019 #36 Hi Peter sfc /scannow say : No problem. I attached CBS logs. I don't know how to read these logs, but I saw differents failed. Hope that can help you Attachments CBS.zip 1.1 MB · Views: 1
Hi Peter sfc /scannow say : No problem. I attached CBS logs. I don't know how to read these logs, but I saw differents failed. Hope that can help you
P PeterJ Moderator, Windows Update Expert, Security Analyst Staff member Joined Dec 14, 2014 Posts 12,666 Feb 25, 2019 #37 Follow the instructions below please. WARNING! The following fix is specific to the user's system in this thread only. No one else should follow these instructions, as it could damage your system. Download the attachment SFCFix.zip and save it on your desktop. Save any work you have open, and close all programs. Drag the SFCFix.zip file over the SFCFix.exe executable and release it. SFCFix will launch, let it complete. Once done, a file will appear on your desktop, called SFCFix.txt. Open the file, then copy and paste its content in your next reply. Attachments SFCFix.zip 530.9 KB · Views: 1
Follow the instructions below please. WARNING! The following fix is specific to the user's system in this thread only. No one else should follow these instructions, as it could damage your system. Download the attachment SFCFix.zip and save it on your desktop. Save any work you have open, and close all programs. Drag the SFCFix.zip file over the SFCFix.exe executable and release it. SFCFix will launch, let it complete. Once done, a file will appear on your desktop, called SFCFix.txt. Open the file, then copy and paste its content in your next reply.
A ArnO Active member Joined Feb 15, 2019 Posts 29 Feb 25, 2019 #38 Looks like a success What is next step ? Attachments SFCFix.txt 223.4 KB · Views: 1
P PeterJ Moderator, Windows Update Expert, Security Analyst Staff member Joined Dec 14, 2014 Posts 12,666 Feb 25, 2019 #39 Follow the instructions below to run a scan with the System Update Readiness Tool (SURT) and provide a log. Download SURT for your system. (Windows 7 SP1 x64) Once downloaded, execute the installer, and go through the installation (this process can take around 15-20 minutes). On completion, a log will be created in C:\Windows\Logs\CBS\CheckSUR.log. Attach this log in your next reply. Alternatively, if these instructions are unclear for you, you can follow the tutorial below. System Update Readiness Tool (SURT)
Follow the instructions below to run a scan with the System Update Readiness Tool (SURT) and provide a log. Download SURT for your system. (Windows 7 SP1 x64) Once downloaded, execute the installer, and go through the installation (this process can take around 15-20 minutes). On completion, a log will be created in C:\Windows\Logs\CBS\CheckSUR.log. Attach this log in your next reply. Alternatively, if these instructions are unclear for you, you can follow the tutorial below. System Update Readiness Tool (SURT)
A ArnO Active member Joined Feb 15, 2019 Posts 29 Feb 25, 2019 #40 There is the CheckSUR.log The SURT ran less than 3h ! Is it normal ? Perhaps because the is a lot of files missing like the log say. Attachments CheckSUR.log 225.7 KB · Views: 2
There is the CheckSUR.log The SURT ran less than 3h ! Is it normal ? Perhaps because the is a lot of files missing like the log say.