Corrupt Files

[smcmanus]

I keep trying to update to Windows 8.1 from 8, but I'm unable to do so. I read that I needed to make sure all updates were installed or I would have errors (which I do). When I try to update I get an error code 656. I use the troubleshooter and it says all problems are fixed. The file with which I am having trouble updating is Update for Microsoft Silverlight (KB2977218). When I try to update again, you can imagine what is happening. I get the error code 656. I have looked at the CBS log and found that there are two files that are having "issues."
They are
000006e0 [SR] Cannot repair member file [l:36{18}]"Amd64\CNBJ2530.DPB" of prncacla.inf, Version = 6.2.9200.16430, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type = [l:24{12}]"driverUpdate", TypeName neutral, PublicKey neutral in the store, hash mismatch

and

000006e2 [SR] Cannot repair member file [l:36{18}]"Amd64\CNBJ2530.DPB" of prncacla.inf, Version = 6.2.9200.16430, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type = [l:24{12}]"driverUpdate", TypeName neutral, PublicKey neutral in the store, hash mismatch

Any ideas how I can fix this so that I can install the updates? I have been seaching for a couple months now.

I did the SCFFix and got the following information:

SFCFix version 2.3.0.0 by niemiro.
Start time: 2014-08-02 02:29:28.366
Not using a script file.

AutoAnalysis::
FIXED: Performed DISM repair on file Amd64\CNBJ2530.DPB of version 6.2.9200.16430.

SUMMARY: Some corruptions could not be fixed automatically. Seek advice from helper or sysnative.com.
CBS & SFC total detected corruption count: 1
CBS & SFC total unimportant corruption count: 0
CBS & SFC total fixed corruption count: 1
SURT total detected corruption count: 0
SURT total unimportant corruption count: 0
SURT total fixed corruption count: 0
AutoAnalysis:: directive completed successfully.

Successfully processed all directives.
SFCFix version 2.3.0.0 by niemiro has completed.
Currently storing 0 datablocks.
Finish time: 2014-08-02 02:52:46.430
Script hash:
----------------------EOF-----------------------
Thank you.

 

[Go The Power]

Hello smcmanus

It looks like SFCFix has fixed up the corrupt file. To double check that nothing else is corrupt please do the following

SFC /SCANNOW

1. Right click on the
   
   button
2. Click on Command prompt (Admin) => Press Yes on the prompt
3. Inside the Command Prompt windows copy and paste the following command SFC /SCANNOW
4. Please wait for this to Finish before continuing with rest of the steps.

Export CBS folder

1. Right click on the
   
   button
2. Click on File Explorer
3. Double-click on the C: drive, under the Hard Disk Drives category, and then scroll down to, and double click on the Windows folder.
4. Find and double click on the Logs folder.
5. Right-click on the CBS folder, and select Copy.
6. Go back to your Desktop, right-click on it, and select Paste. You should now see a copy of the CBS folder appear on your Desktop called CBS.
7. Right-click on this new folder, and navigate through Send to, and select Compressed (zipped) folder.
8. A new file, also called CBS (CBS.zip), but this time with a different icon, will be created.
9. Attach this to your next post please.

Please Note:: if the file is too big to upload to you next please post please upload via Dropbox or ge.tt

 

[smcmanus]

I tried to install the Silverlight update again and got the same error code.
Here is the file https://www.dropbox.com/s/wtn5clgio3y3crb/CBS.zip - it wouldn't upload. Thank you for helping me with this.
______________________________________________________________________________________________________________________________________

Hello smcmanus

It looks like SFCFix has fixed up the corrupt file. To double check that nothing else is corrupt please do the following

SFC /SCANNOW

1. Right click on the
   
   button
2. Click on Command prompt (Admin) => Press Yes on the prompt
3. Inside the Command Prompt windows copy and paste the following command SFC /SCANNOW
4. Please wait for this to Finish before continuing with rest of the steps.

Export CBS folder

1. Right click on the
   
   button
2. Click on File Explorer
3. Double-click on the C: drive, under the Hard Disk Drives category, and then scroll down to, and double click on the Windows folder.
4. Find and double click on the Logs folder.
5. Right-click on the CBS folder, and select Copy.
6. Go back to your Desktop, right-click on it, and select Paste. You should now see a copy of the CBS folder appear on your Desktop called CBS.
7. Right-click on this new folder, and navigate through Send to, and select Compressed (zipped) folder.
8. A new file, also called CBS (CBS.zip), but this time with a different icon, will be created.
9. Attach this to your next post please.

Please Note:: if the file is too big to upload to you next please post please upload via Dropbox or ge.tt

 

[Go The Power]

Log looks good :)

Any luck with the Update?

If the update is not working please continue with the next steps..

DISM Scan

1. Right click on the
   
   button
2. Click on Command prompt (Admin) => Press Yes on the prompt
3. Inside the Command Prompt windows copy and paste the following command DISM /Online /Cleanup-Image /RestoreHealth
4. Please wait for this to Finish before continuing with rest of the steps.

Convert CBS.log to CBS.txt

1. Right click on the
   
   button
2. Click on Run => Inside the run box copy and paste the following command:
   

   cmd /c copy %windir%\logs\cbs\cbs.log "%userprofile%\Desktop\cbs.txt"

3. Press Enter
4. Once this has completed please go to your Desktop and you will find CBS.txt => Please upload CBS.txt to this thread

Please Note:: if the file is too big to upload to you next post please upload via Dropbox or ge.tt

Windows Update Log

1. Right click on the
   
   button
2. Click on Run Inside the Run box copy and paste the following command
   cmd /c copy %windir%\WindowsUpdate.log "%userprofile%\Desktop\WindowsUpdate.txt"
   
3. Please go to your desktop and attach WindowsUpdate.txt to your next post

 

[smcmanus]

I ran the DISM. Brought up Run and copied what you wrote and pasted in

cmd /c copy %windir%\logs\cbs\cbs.log "%userprofile%\Desktop\cbs.txt"

I message came up saying Windows cannot find '[CIDE]cmd', Make sure you typed the name correctly and try again.
I will attach the Windows Update txt file. I can go to the log file and copy the cbs file if that would work.

The update is still giving me an error code 656
___________________________________________________________________________________________________________________________________

Log looks good :)

Any luck with the Update?

If the update is not working please continue with the next steps..

DISM Scan

1. Right click on the
   
   button
2. Click on Command prompt (Admin) => Press Yes on the prompt
3. Inside the Command Prompt windows copy and paste the following command DISM /Online /Cleanup-Image /RestoreHealth
4. Please wait for this to Finish before continuing with rest of the steps.

Convert CBS.log to CBS.txt

1. Right click on the
   
   button
2. Click on Run => Inside the run box copy and paste the following command:
   

   cmd /c copy %windir%\logs\cbs\cbs.log "%userprofile%\Desktop\cbs.txt"

3. Press Enter
4. Once this has completed please go to your Desktop and you will find CBS.txt => Please upload CBS.txt to this thread

Please Note:: if the file is too big to upload to you next post please upload via Dropbox or ge.tt

Windows Update Log

1. Right click on the
   
   button
2. Click on Run Inside the Run box copy and paste the following command
   cmd /c copy %windir%\WindowsUpdate.log "%userprofile%\Desktop\WindowsUpdate.txt"
   
3. Please go to your desktop and attach WindowsUpdate.txt to your next post

 

[smcmanus]

I zipped the cbs file and the dism file. I'm still getting the %$#&!! error.

 

[Go The Power]

Can you please update the whole CBS folder? The part of the log I was looking fro from the DISM scan didn't appear in the log.

 

[smcmanus]

Oops. Yes.
https://www.dropbox.com/s/wtn5clgio3y3crb/CBS.zip

 

[Go The Power]

Sorry for the delay in getting back to you

Software Distribution rename

• Right click on the
  
  button -> Click on Command prompt (Admin) => Press Yes on the prompt
• Enter in the following commands:
  net stop wuauserv
  ren %SystemRoot%\SoftwareDistribution\Download DL.bak
  ren %SystemRoot%\SoftwareDistribution\DataStore DS.bak
  net start wuauserv

Once completed please try and run windows update again.

 

[smcmanus]

Same error.
https://www.dropbox.com/s/wtn5clgio3y3crb/CBS.zip
https://www.dropbox.com/s/05akoxka9t7kp8m/DISM.zip

 

[Go The Power]

Can you please post the Windows Update log for me?