Constant Bsods and Crashes on Windows 10 (5 years fine, only past month having issues)

[edster]

• A brief description of your problem (but you can also include the steps you tried)
  • Having bsods and crashes on games on my computer, which has been working on those same games fine over the past 5 years. Only within the past month has there been issues like this. I've tried editing my nividia 3d graphics settings, updating all my drivers, and also found and tried to fix a problem with windows not updating on my copmuter.
• System Manufacturer?
  • Gigabyte Technology Co.
• Laptop or Desktop?
  • Desktop
• Exact model number (if laptop, check label on bottom)
• OS ? (Windows 11, 10, 8.1, 8, 7, Vista)
  • Windows 10
• x86 (32bit) or x64 (64bit)?
  • x64
• What was original installed OS on system?
  • Windows 10
• Is the OS an OEM version (came pre-installed on system) or full retail version (YOU purchased it from retailer)?
  • I downloaded the free version of windows
• Age of system? (hardware)
  • 5 years
• Age of OS installation?
  • 5 years
• Have you re-installed the OS?
  • No
• CPU
  • AMD Ryzen 5 3600
• RAM (brand, EXACT model, what slots are you using?)
  • 16 gig, forget the model brand
• Video Card
  • RTX 2060
• MotherBoard - (if NOT a laptop)
  • gigabyte b450m ds3h
• Power Supply - brand & wattage (if laptop, skip this one)
  • EVGA 100-BR-0500-K1 500 BR,
• Is driver verifierenabled or disabled?
  • enabled
• What security software are you using? (Firewall, antivirus, antimalware, antispyware, and so forth)
  • antivirus
• Are you using proxy, vpn, ipfilters or similar software?
  • No
• Are you using Disk Image tools? (like daemon tools, alcohol 52% or 120%, virtual CloneDrive, roxio software)
  • No
• Are you currently under/overclocking? Are there overclocking software installed on your system?
  • No

Speccy link: https://speccy.piriform.com/results/g1b7WeGaaHZQ4gFTl7mohZI

 

[ubuysa]

I have a question about some of the information you provided in your OP. You say that 'you downloaded the free version of Windows'. There is no free version of Windows, does this mean you do not have a valid license for this copy of Windows and you're running with it unactivated? I can see slui.exe licensing errors in your Application log...

Log Name:      Application
Source:        Microsoft-Windows-Security-SPP
Date:          10/07/2024 07:18:35
Event ID:      8198
Task Category: None
Level:         Error
Keywords:      Classic
User:          N/A
Computer:      DESKTOP-284OB8K
Description:
License Activation (slui.exe) failed with the following error code:
hr=0x8007139F
Command-line arguments:
RuleId=31e71c49-8da7-4a2f-ad92-45d98a1c79ba;Action=AutoActivate;AppId=55c92734-d682-4d71-983e-d6ec3f16059f;SkuId=2b1f36bb-c1cd-4306-bf5c-a0367c2d97d8;NotificationInterval=1440;Trigger=NetworkAvailable

Would you please open up a command prompt and enter the command slmgr /dlv. Then please post a screenshot of the small window that opens.

 

[edster]

yes im running it with it unactivated.

I attached the screenshot of the small window.

 

[ubuysa]

Why are you running unactivated with a Retail copy of Windows? My best advice to you is to activate Windows and then run Windows Update to ensure that all updates are installed.

For personal reasons I will not be able to assist further until you activate that copy of Windows.

 

[edster]

I have activated Windows and the Windows Update still does not work.

This is what the error is:
"There were problems downloading some updates, but we'll try again later. If you keep seeing this, try searching the web or contacting support for help. This error code might help: (0x800703e6)"

 

[ubuysa]

Can you please post another output from slmgr /dlv?

From the dumps you uploaded my first thought would be bad RAM, so we need to eliminate that as a possible cause before moving on.

1. Download Memtest86 (free), use the imageUSB.exe tool extracted from the download to make a bootable USB drive containing Memtest86 (1GB is plenty big enough). Do this on a different PC if you can, because you can't fully trust yours at the moment.
2. Then boot that USB drive on your PC, Memtest86 will start running as soon as it boots.
3. If no errors have been found after the four iterations of the 13 different tests that the free version does, then restart Memtest86 and do another four iterations. Even a single bit error is a failure.

The other thing I note is that you only have 56GB free space on your single drive. That's starting to get close to the limit of free space that Windows needs. TBH I don;t think it's an issue now, but it will be soon.

 

[edster]

Here is another output from that command. for the memtest86, do I have to do each stick of RAM individually or can I just do both at the same time?

 

[ubuysa]

That's slmg /dlv not div as you typed.

You can test both RAM sticks at the same time, it takes twice as long though.

 

[edster]

Hi, so this is what the test returned.

The test failed. Does this mean I need to buy two new sticks of ram?

 

[ubuysa]

You have bad RAM. See those 39 errors on test 7?

You can test each stick on its own to discover the flaky one, BUT you'd then need to source a new stick with EXACTLY the same part number. Whatever you do, don't mix different RAM sticks, that's a well-kown cause of BSODs. If you can't buy exactly the same part number RAM then junk both sticks and buy a pack of matched RAM.

 

[edster]

Bought ram, one more question: Why isn't my windows updating still? I get error "There were problems downloading some updates, but we'll try again later. If you keep seeing this, try searching the web or contacting support for help. This error code might help: (0x800703e6)"

And also above that it says: "Your device is missing important security and quality fixes."

 

[ubuysa]

One thing at a time. Has the new RAM stopped the 'constant BSODs and crashes'? If your system no longer BSODs then this issue is solved

The 0x800703E6 Windows Update error is a separate issue, though it may be due to a corrupted Windows system caused by the bad RAM.

If you still get BSODs and crashes then please run the Sysnative file collector app again and upload the new output.

However, if it's no longer having BSODs and crashes then we need to look at your Windows Update issue, the best place to do that is to post on the Windows Update forum. You can include a link back to this forum for context.

 

[edster]

I have installed two new sticks of ram and keep this forumupdated based on whether or not the problem has persisted.

 

[edster]

Nevermind. Not even 30 minutes into use I’ve gotten two blue screens. One of them was ntfs file system and the other was something with kernel security check failure.

 

[edster]

After playing around with a bunch of different settings, I noticed that overclocking my ram to the actual mhz that I bought it for is making my computer super laggy and glitchy with constant blue screens.

This is the ram I installed: Amazon.com

When I overclock to 3200 mhz, my computer feels super slow and terrible, but when I disable xmp and stay on 2400 mhz it feels normal.

 

[edster]

New output for Sysnative file collector app

 

[edster]

Running out of ideas. Thinking of rebooting windows entirely. Thoughts?

 

[axe0]

Have the new memory modules been seated in the same slots?

I would recommend running the memory test again that @ubuysa suggested earlier, if not already run

 

[ubuysa]

As above, or (better still) try running on one stick at a time.

The RAM is rated at 3200MHz and the CPU can handle 3200MHz RAM, so if you're having issues at 3200MHz that suggests a RAM issue (or the wrong motherboard slots).

 

[edster]

Yes, they are in the same slots (slots 2 and 4 as instructed by the mobo manual)