Computer won't start after installing Convenience Rollup Pkg

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StymiedMike

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This is a Windows 7 PC. The original HDD was acting up so I swapped it with another HDD that I had previously put a Windows 7 image on and also SP1 & the basic drivers. This got me going. Then I put on a few basic programs while Windows was doing it looking for updates for 2 days.

I finally ran the WindowsUpdateDiagnostic & it corrected one error. Then I did a restart.

Installed KB3102819 & restarted.
Installed KB3177467 & restarted.
Installed KB3125574 Convenience Rollup Pkg that was on my EHD.

I walked away & came back about a half hour later & there were 167 recommended updates to install & 111 optional.

I proceeded to install the recommended ones & walked away figuring this would take some time. Came back about an hour later & the computer was searching for updates. This was puzzling because I had already clicked on to install a bunch of updates.

I let it search for another hour or two. Eventually I checked the list of upgrades that were installed & it said KB3125574, the Rollup pkg, was installed. I looked & still had IE8 so I knew updates were not installed. I restarted the PC thinking maybe this would complete the install. When it came back on it said there were 133 updates to install. This took at least an hour.

After it did its 133 updates the boot process hung up on the "Starting Windows" screen & eventually got the BSOD.

Then a black screen came up with two choices: Launch Startup repairs (Recommended), which I did. The other option was Launch normally.

Next screen said The computer was unable to start & is checking for problems.

Then another window said: Startup Repair, do you want to restore your computer using system restore. I clicked yes (or OK).

Eventually another screen came up saying "Cannot repair computer automatically". It also asked if I wanted to send the information somewhere but I don't recall the details. I said yes.

I restarted the PC & got the same black screen asking if I wanted to Launch Startup Repair. I clicked on it.

Here I sit at 4:30 am with a computer that won't start after installing the highly recommended Convenience Rollup Pkg.'

Any suggestions what to do?
 
I let the "Launch Startup Repair" run its course. I restarted the PC again & this time chose Launch Normally. After quite some time Windows actually came up. I looked at the installed updates & there were only 7. That included the 3 that I manually did and also included Adobe Acrobat. I previously installed Acrobat but don't know why that would show up as on update.

To play it safe I restored back to a day ago. The restore process took way longer than any restore process ever took. The PC restarted but is stuck on the Starting Windows screen again. The HDD indicator light is on so it's doing something. I'll just let it run & see what happens.

 
I ended up powering off & restarting the PC. Eventually Windows came up & I did a system restore to a day earlier.

Then a black screen with this message appeared:

Checking the file system on E:
The type of the files system is NTFS.
Volume label is BAD.
One of your disks needs to be checked for consistency. You
may cancel the disk check, but it is strongly recommended
that you continue.
Windows will now check the disk.

The E: drive is the old one that was acting up & would not boot, but worked enough to get data off of it so I kept it connected. Previously I did go into BIOS and set the new HDD as the boot drive, and also “disabled” the old one which was now E. I’m not sure what disabling the old bad drive in BIOS does because I was still able to access it.

Why would a secondary HDD even figure into doing the updates, whether it was working properly or not? Updates should only be applied to the boot drive.

I disconnected the E: drive & did a restore again which again took a long time. Afterwards everything seems to be working OK. However I’m hesitant to try updating again.

As mentioned, after running the Convenience Rollup Pkg it said there were 167 recommended updates. I clicked on Install but when I looked later it said checking for updates. Why did the PC not go to the screen that says “Installing Updates”? Why did it go back to checking for them when It had already done that? Is this normal behavior when using the Convenience Rollup Pkg?
 
There is a typo in the first message but I cannot find a way to edit it.
“Installed KB3102819 & restarted” should be “Installed KB3102810 & restarted”.
 
Leaving a failing drive connected can cause all kinds of bad behavior (as you've noticed).
Please copy any data you need, then leave it physically disconnected :)
 
zcomputerwiz said:
Leaving a failing drive connected can cause all kinds of bad behavior (as you've noticed).
Please copy any data you need, then leave it physically disconnected :)
Click to expand...

I hear what you're saying, but shouldn't the updating only be looking at the C: drive?

I was thinking the only reason that the defective E: drive was noticed was that the computer tried to do a repair & at that time it searched everything. IOW if no repairs needed then why look everywhere for something wrong.

I'll give it another try.
 
I disconnected the problematic second HDD (E:).
Installed the following 3 updates from my external HD.
KB3102819 & restarted.
KB3177467 & restarted.
KB3125574 Convenience Rollup Pkg & restarted.

This time all appeared to go well but I do have a question.

Last time when I installed KB3125574 there were 167 recommended updates & 111 optional updates. When I saw this I presumed that the Rollup Pkg unpacked itself into all those individual updates.

However this time just KB3125574 & the other 2 prerequisites were installed. Which is the correct process? The second time around?

I'm guessing the first time all those updates showed up because Windows was checking for updates at the same time the Rollup Pkg was being installed. Does that sound about right?

I just opened Internet Explorer & it still says IE8. Shouldn't the Rollup Pkg have updated it?
 
Now I'm more confused.

I restarted & the computer did the usual update installing & it started with 1 of 166 updates.
The previous (problematic) time I tried updating there were 167 updates, but KB971033 was unchecked. That gave 166.

I figured since there were 166 updates both times that must be a good sign.

After the computer restarted I checked & the system said 62 updates were installed. What happened to the 166 that were getting installed? and that's on top of the few manual updates that I did in order to get the Rollup Pkg going.

FWIW I noticed KB971033 did get installed.

I also have 8 new important updates to install. This included IE11 and that small 9.1MB SP1 update. These were both part of the original 166 of the failed update.

Bottom line is I now have 73 updates installed. What happened to the other 100 or so that were supposed to get installed?

I looked up KB971033 since it was automatically unchecked on the first (failed) install. It appears it has to do with checking if Windows is authentic, but some people say not to install it because it may cause problems on some versions of Windows (or words something to that effect). Should I keep it or not?
 
The update convenience roll-up contains quite a few of those updates, but not all of them. It also does not contain any Internet Explorer specific updates (as far as I know).
If a full check for updates is not run after the roll-up is installed, then those updates that were found on the last check will still be downloaded but not applied if they were installed as part of the roll-up.

Go ahead and install any available updates, be sure to run the 'check for updates' again after each round.
 
Thank you for the reply.

But it's still not clear to me if the first update attempt, where the full list of 167 updates was displayed & I could select which ones I wanted, was the correct process. IOW I could select just 20 if I wanted to.

Versus the second update where no updates where even listed. When the computer was restarted it said 1 of 166, 2 of 166, etc. were being installed. I had no choice & it just installed everything, or at least appeared that was happening. But when all done only 62 updates were on the computer.

I don't know if something went wrong again on the second try because of the "missing" 100 or so updates that did not get installed, even though the system indicated 1 of 166, 2 of 166. etc.

Or did a lot of these not really get installed because some updates superseded earlier ones? IOW instead of installing vers 1, then vers 2, then vers 3, would the system go directly from vers 1 to vers 3 of a particular update if that was appropriate? Sort of like going from IE8 directly to IE11 without installing IE9 or IE 10. Does that make sense?
 
Yes, if one (or more) of the queued updates no longer apply the installation will start (so they show up in the count during a reboot) but then it will be determined that they aren't applicable and it will move on to the next update rather quickly. This is expected behavior and will not cause any problems.

I don't think the updates are 'missing', they just don't apply because the convenience roll-up was installed after they had been downloaded but before the automatic installation process had started.

True, you could have opted to install one or more of the updates individually using Windows Update while at the Desktop - if the automated update occurs (such as on a reboot if you have set Windows Update to download and install updates automatically) it will apply any important updates that have already been downloaded.

Correct, Windows Update should detect and install the latest version of an update.
 
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