R Retta4470 Member Joined Jul 7, 2015 Posts 13 Jul 9, 2015 #1 Hi I have an HP laptop and have been experiencing problems: Computer freezing lagging etc....Ran Complete Virus scan using Avast and Norton 360. No viruses found. Also ran Malwarebytes and fixed problems. Computer still having problems. Ran SFCfix by Neimero and here are the results: FYI: I don't have backup disc. Well I lost the first of 4 recovery disc. Please advise! Thank you in advance! ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------ SFCFix version 2.4.5.0 by niemiro. Start time: 2015-07-09 12:31:45.611 Microsoft Windows 8.1 Update 3 - amd64 Not using a script file. AutoAnalysis:: FIXED: Performed DISM repair on file Amd64\CNBJ2530.DPB of version 6.3.9600.17415. CORRUPT: C:\WINDOWS\winsxs\amd64_microsoft-windows-u..ed-telemetry-client_31bf3856ad364e35_6.3.9600.17842_none_90da81a4dac50d54\utc.app.json CORRUPT: C:\WINDOWS\winsxs\amd64_microsoft-windows-u..ed-telemetry-client_31bf3856ad364e35_6.3.9600.17842_none_90da81a4dac50d54\telemetry.ASM-WindowsDefault.json CORRUPT: C:\WINDOWS\winsxs\amd64_microsoft-windows-ie-htmlrendering_31bf3856ad364e35_11.0.9600.17842_none_16ce935b0549ff47\mshtml.dll CORRUPT: C:\WINDOWS\winsxs\wow64_microsoft-windows-ie-htmlrendering_31bf3856ad364e35_11.0.9600.17842_none_21233dad39aac142\mshtml.dll SUMMARY: Some corruptions could not be fixed automatically. Seek advice from helper or sysnative.com. CBS & SFC total detected corruption count: 4 CBS & SFC total unimportant corruption count: 0 CBS & SFC total fixed corruption count: 1 SURT total detected corruption count: 0 SURT total unimportant corruption count: 0 SURT total fixed corruption count: 0 AutoAnalysis:: directive completed successfully. Successfully processed all directives. SFCFix version 2.4.5.0 by niemiro has completed. Currently storing 0 datablocks. Finish time: 2015-07-09 13:26:47.341 ----------------------EOF-----------------------
Hi I have an HP laptop and have been experiencing problems: Computer freezing lagging etc....Ran Complete Virus scan using Avast and Norton 360. No viruses found. Also ran Malwarebytes and fixed problems. Computer still having problems. Ran SFCfix by Neimero and here are the results: FYI: I don't have backup disc. Well I lost the first of 4 recovery disc. Please advise! Thank you in advance! ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------ SFCFix version 2.4.5.0 by niemiro. Start time: 2015-07-09 12:31:45.611 Microsoft Windows 8.1 Update 3 - amd64 Not using a script file. AutoAnalysis:: FIXED: Performed DISM repair on file Amd64\CNBJ2530.DPB of version 6.3.9600.17415. CORRUPT: C:\WINDOWS\winsxs\amd64_microsoft-windows-u..ed-telemetry-client_31bf3856ad364e35_6.3.9600.17842_none_90da81a4dac50d54\utc.app.json CORRUPT: C:\WINDOWS\winsxs\amd64_microsoft-windows-u..ed-telemetry-client_31bf3856ad364e35_6.3.9600.17842_none_90da81a4dac50d54\telemetry.ASM-WindowsDefault.json CORRUPT: C:\WINDOWS\winsxs\amd64_microsoft-windows-ie-htmlrendering_31bf3856ad364e35_11.0.9600.17842_none_16ce935b0549ff47\mshtml.dll CORRUPT: C:\WINDOWS\winsxs\wow64_microsoft-windows-ie-htmlrendering_31bf3856ad364e35_11.0.9600.17842_none_21233dad39aac142\mshtml.dll SUMMARY: Some corruptions could not be fixed automatically. Seek advice from helper or sysnative.com. CBS & SFC total detected corruption count: 4 CBS & SFC total unimportant corruption count: 0 CBS & SFC total fixed corruption count: 1 SURT total detected corruption count: 0 SURT total unimportant corruption count: 0 SURT total fixed corruption count: 0 AutoAnalysis:: directive completed successfully. Successfully processed all directives. SFCFix version 2.4.5.0 by niemiro has completed. Currently storing 0 datablocks. Finish time: 2015-07-09 13:26:47.341 ----------------------EOF-----------------------
P Patrick Sysnative Staff Joined Jun 7, 2012 Posts 4,618 Jul 9, 2015 #2 Ran Complete Virus scan using Avast and Norton 360 Click to expand... Are you actively running both at the same time? If so, there's a start. Limit it to one, and hint, I'd choose neither, but if you like them, stick with Norton.
Ran Complete Virus scan using Avast and Norton 360 Click to expand... Are you actively running both at the same time? If so, there's a start. Limit it to one, and hint, I'd choose neither, but if you like them, stick with Norton.
R Retta4470 Member Joined Jul 7, 2015 Posts 13 Jul 9, 2015 #3 No The problems were there before I DL Avast. I just wanted a second opinion. Right now Avast is uninstalled and the problems are the same. And no not run at the same time???
No The problems were there before I DL Avast. I just wanted a second opinion. Right now Avast is uninstalled and the problems are the same. And no not run at the same time???
P Patrick Sysnative Staff Joined Jun 7, 2012 Posts 4,618 Jul 9, 2015 #4 For your SFC issues, go here. If the slowness and issues still exist, which they likely will, come back here.
For your SFC issues, go here. If the slowness and issues still exist, which they likely will, come back here.
R Retta4470 Member Joined Jul 7, 2015 Posts 13 Jul 9, 2015 #5 Im not having SFC issues. I ran the SFC fix and posted the results in my original post and am looking for someone to guide me to fix my computer. Did you read my previous post or maybe Im confused how it works here? Did I post in the wrong place? I ran a scan and it came back corrupt files. I need further guidance. Thank you!
Im not having SFC issues. I ran the SFC fix and posted the results in my original post and am looking for someone to guide me to fix my computer. Did you read my previous post or maybe Im confused how it works here? Did I post in the wrong place? I ran a scan and it came back corrupt files. I need further guidance. Thank you!
P Patrick Sysnative Staff Joined Jun 7, 2012 Posts 4,618 Jul 9, 2015 #6 Im not having SFC issues. I ran the SFC fix and posted the results in my original post and am looking for someone to guide me to fix my computer. Click to expand... You ran SFC fix and it only fixed 1/4 corruptions. Please follow-up with your Windows Update/SFC forum thread to get the 3 corrupted files fixed, then return here for help with your system slowness/freezing. Also, even though you're not getting BSOD's, run the collection app so we can get some more info - https://www.sysnative.com/forums/bs...ng-instructions-windows-10-8-1-8-7-vista.html Last edited by a moderator: Jul 11, 2015
Im not having SFC issues. I ran the SFC fix and posted the results in my original post and am looking for someone to guide me to fix my computer. Click to expand... You ran SFC fix and it only fixed 1/4 corruptions. Please follow-up with your Windows Update/SFC forum thread to get the 3 corrupted files fixed, then return here for help with your system slowness/freezing. Also, even though you're not getting BSOD's, run the collection app so we can get some more info - https://www.sysnative.com/forums/bs...ng-instructions-windows-10-8-1-8-7-vista.html
R Retta4470 Member Joined Jul 7, 2015 Posts 13 Jul 9, 2015 #7 Okay Ill do that and post results in a new thread. Thank you!
P Patrick Sysnative Staff Joined Jun 7, 2012 Posts 4,618 Jul 9, 2015 #8 You can post the collection results here and I'll help you with that. The SFC help can be done in the other thread.
You can post the collection results here and I'll help you with that. The SFC help can be done in the other thread.
R Retta4470 Member Joined Jul 7, 2015 Posts 13 Jul 9, 2015 #9 Hi Patrick, I started a new thread where you said click here and uploaded the zip file. Perfmon would not work...came up with an error. New Thread: https://www.sysnative.com/forums/windows-update/15318-sfc-corruptions-what-next-windows-8-1-a.html
Hi Patrick, I started a new thread where you said click here and uploaded the zip file. Perfmon would not work...came up with an error. New Thread: https://www.sysnative.com/forums/windows-update/15318-sfc-corruptions-what-next-windows-8-1-a.html
jcgriff2 Co-Founder / AdminBSOD Instructor/ExpertMicrosoft MVP (Ret.) Staff member Joined Feb 19, 2012 Posts 21,541 Location New Jersey Shore Jul 10, 2015 #10 We'll let SFC/Windows Update team work on getting your SFC items fixed. Then return to this thread for continued help with your other system issues. Kind Regards. . . jcgriff2 Last edited: Jul 11, 2015
We'll let SFC/Windows Update team work on getting your SFC items fixed. Then return to this thread for continued help with your other system issues. Kind Regards. . . jcgriff2