Hello and welcome to the forum
I am really sorry for the delay in getting to your help request, we have been flat out in the Windows Update forum with very little helpers. My free time has been (and still is rather restricted) I will do the best to reply to you in a timely manner, but please be patient with me.
Can you please go the following location
C:\Windows\System32\config and look for the following files:
-COMPONENTS
-Any other files that start with the word COMPONENTS
-Or any files that have a similar name to COMPONENTS (it could be spelt different, have a number, a symbol etc)
If you find any please create a folder on your desktop and copy and paste all these files into this folder.
Next can you please zip this folder -> Please name this zip file to COMPONENTS_{Insert forum username here}_{insert todays Date here}.zip For example "COMPONENTS_Go The Power_1803.Zip"
Once done, upload them for me to analyze. The file may be too big to attach to this post, please use either
Dropbox or
One Drive.
- Right click on the
button
- Click on Command prompt (Admin) => Press Yes on the prompt
- Inside the Command Prompt windows copy and paste the following command
dir %systemroot%\System32\config >1&¬epad 1
[*]Please post the contents of the notepad file back into this thread
