CNBJ2530.DPB and prncacla.inf Corruption - Windows 8.1

MBoardman · Jan 5, 2014

Hi Folks,

My Windows 8.1 system won't install updates or any apps from Windows store. It would be great if you could help me fix my system!
I have attached a copy of my CBS folder and SFCFix.txt as instructed by you help pages. Unfortunately the full name of the prncacla.inf file isn't exactly the same as the one on you site so I didn't risk installing it.

I hope you can prepare a fix for this.

Kind Regards

Mark Boardman

Tekno Venus · Jan 5, 2014

Hello Mark,

Yes, you do have a different corruption, so good move starting your own thread. Once your problem is solved, I will be updating the tutorial. :)

I am currently downloading a copy of Windows 8.1 32bit so I can source the required files for you. I'll post back a fix when it's finished downloading (may be some time)

Stephen

Tekno Venus · Jan 7, 2014

Hi,

Because I'm pushed for time, I'm going to put this fix out to you directly, then update the tutorial tomorrow.

SFCFix Script

Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.

Download SFCFix.exe (by niemiro) and save this to your Desktop.
Download the file below, SFCFix.zip, and save this to your Desktop. Ensure that this file is named SFCFix.zip - do not rename it.
Save any open documents and close all open windows.
On your Desktop, you should see two files: SFCFix.exe and SFCFix.zip.
Drag the file SFCFix.zip onto the file SFCFix.exe and release it.
SFCFix will now process the script.
Upon completion, a file should be created on your Desktop: SFCFix.txt.
Copy (Ctrl + C) and Paste (Ctrl + V) the contents of this file into your next post for me to analyse please - put [CODE][/CODE] tags around the log to break up the text.

https://www.dropbox.com/s/gzqq1o82um01jzn/SFCFix.zip

SFC Scan

Press the Windows Key on your keyboard and X to open up the Power User Tasks Menu
Click (or tap) Command Prompt (admin)
When command prompt opens, copy and paste the following commands into it, press enter after each

sfc /scannow

Wait for this to finish before you continue (approximately 15 minutes)

copy %windir%\logs\cbs\cbs.log %userprofile%\Desktop\cbs.txt
This will create a file, cbs.txt on your Desktop. Please attach this to your next post.

Stephen

MBoardman · Jan 7, 2014

Hi

That seems to have worked

SFCFix.txt below

Code:

SFCFix version 2.0.5.0 by niemiro.
Start time: 2014-01-07 22:35:56.977
Using .zip script file at C:\Users\Mark\Desktop\SFCFix.zip




PowerCopy::
Successfully  took permissions for file or folder  C:\WINDOWS\winsxs\x86_prncacla.inf_31bf3856ad364e35_6.3.9600.16384_none_39721ee11d5bae43\I386\CNBJ2530.DPB

Successfully  copied file  \\?\C:\Users\Mark\AppData\Local\niemiro\Archive\winsxs\x86_prncacla.inf_31bf3856ad364e35_6.3.9600.16384_none_39721ee11d5bae43\I386\CNBJ2530.DPB  to  \\?\C:\WINDOWS\winsxs\x86_prncacla.inf_31bf3856ad364e35_6.3.9600.16384_none_39721ee11d5bae43\I386\CNBJ2530.DPB.

Successfully  restored ownership for  C:\WINDOWS\winsxs\x86_prncacla.inf_31bf3856ad364e35_6.3.9600.16384_none_39721ee11d5bae43\I386\CNBJ2530.DPB
Successfully  restored permissions on  C:\WINDOWS\winsxs\x86_prncacla.inf_31bf3856ad364e35_6.3.9600.16384_none_39721ee11d5bae43\I386\CNBJ2530.DPB
PowerCopy:: directive completed successfully.




Successfully processed all directives.
SFCFix version 2.0.5.0 by niemiro has completed.
Currently storing 1 datablocks.
Finish time: 2014-01-07 22:35:57.602
----------------------EOF-----------------------
[\CODE]

View attachment cbsfix.zip



I've compressed and renamed the latest cbs.txt as cbsfix.zip 

Thanks 

Mark

MBoardman · Jan 7, 2014

Hi Stephen,

Windows update and Store are still not working?

Best regards

Mark

Tekno Venus · Jan 7, 2014

Hi,

The SFCFix script ran perfectly.

What error code(s) are you receiving? I've packed up for the night, so can't do anything more today, but if you can let me know the error code(s), that'll help.

tom982 · Jan 7, 2014

Edit: Oops, he reappeared

Hi Mark,

Just popping in quickly whilst Stephen is offline so he has the required information to troubleshoot this problem when he returns

What error does Windows Update fail with?

Tom

MBoardman · Jan 7, 2014

Hi,

I've just rebooted just in case that was an issue. Windows update fails with code 8024402F?

thanks I'll check in tomorrow.

Mark

Search

Search

CNBJ2530.DPB and prncacla.inf Corruption - Windows 8.1

MBoardman

New member

Attachments

Tekno Venus

Senior Administrator, Developer

Tekno Venus

Senior Administrator, Developer

MBoardman

New member

MBoardman

New member

Tekno Venus

Senior Administrator, Developer

tom982

Emeritus

MBoardman

New member